Radiology Services Assistant II - Main Campus

As a Radiology Services Assistant II at Memorial Sloan Kettering Cancer Center, your core responsibilities include checking in patients and visitors with stellar customer service, managing phone calls, assisting in the scheduling of Radiology appointments, and performing administrative tasks that ensure patient paperwork is prepared accurately. You'll also maintain a clean and operational environment, vital for patient comfort and safety.

To be successful as a Radiology Services Assistant II at Memorial Sloan Kettering Cancer Center, applicants should have experience in Radiology scheduling and familiarity with Radiology clinical application systems. Strong organizational skills, attention to detail, and proficiency in Microsoft Office Suite are key, along with effective communication and teamwork skills.

The pay range for the Radiology Services Assistant II position at Memorial Sloan Kettering Cancer Center is between $23.54 and $35.44 per hour. This competitive compensation reflects the challenging yet rewarding nature of this role within a leading cancer care institution.

Working as a Radiology Services Assistant II at Memorial Sloan Kettering Cancer Center means being in a fast-paced and dynamic environment at the Main Campus in Manhattan. You will collaborate with a dedicated team of professionals, all while providing crucial support to patients during their visit, ensuring a safe, clean, and welcoming atmosphere.

Yes, there are ample opportunities for growth as a Radiology Services Assistant II at Memorial Sloan Kettering Cancer Center! The supportive environment encourages career advancement, and many employees have transitioned into various roles within the organization, benefiting from ongoing training and education that aligns with MSK’s mission.

In responding to this question, think of a specific instance where you went above and beyond to assist a patient or their family. Highlight how your actions demonstrated care and empathy, reflecting the values of Memorial Sloan Kettering Cancer Center.

Explain your approach to managing difficult situations, emphasizing patience, active listening, and communication skills. Illustrate your ability to de-escalate tension and ensure the patient feels valued and understood.

Focus on key skills such as attention to detail, excellent communication, organizational abilities, and proficiency in administrative tasks. You can also discuss your ability to multitask in a busy healthcare environment like MSK.

Share your method for prioritization, which might include assessing the urgency of tasks, using organization tools, or effectively communicating with team members to ensure smooth operations in the department.

Demonstrating knowledge of MSK’s mission to end cancer for life is essential. Talk about your admiration for their commitment to compassionate care, cutting-edge research, and the role you envision yourself playing in supporting this mission.

Discuss your approach to continuous learning, such as attending workshops, following relevant publications, or participating in online courses. This shows your commitment to professional development and the field of Radiology.

Come prepared with an example from your previous experience highlighting collaboration, communication, and support within a group setting, and how these attributes contribute to the success of the Radiology department.

Be specific about your past roles involving scheduling, including any software or systems you've used. If you've worked in the healthcare environment, emphasize your understanding of the importance of accurate scheduling for patient care.

Discuss your attention to detail and the steps you take to verify patient information, such as double-checking entries and understanding the protocols for record-keeping in a Radiology context.

Reflect on the aspects of patient interaction, teamwork, or the significance of the work being done. Your enthusiasm for the role will resonate positively with the interviewers.