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Mobile Overnight Counselor

Description

SCHEDULE:  40 hours, Sunday – Thursday; 11pm – 7:30am 


Pays $22.41 per hour - - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour.  

  

LOCATION: 35 Tuttle Street, Dorchester, MA, 02125, responding to other sites as needed. 

  

SUMMARY OF THE POSITION:


The Mobile Overnight Counselor will be assigned on a nightly basis to the supportive housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house.  Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake night time presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings; court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

Requirements

EDUCATION/TRAINING


REQUIRED: 

  • High School diploma or GED
  • Valid MA driver’s license and access to a personal vehicle 
  • Computer literacy: Outlook, Word and Excel

PREFERRED: 

  • Bachelor’s degree
  • Bilingual English/Spanish

KNOWLEDGE/EXPERIENC:


REQUIRED:  

  • Excellent written communication skills 
  • 6+ months Experience working with people who have been homeless and/or 6+ months Experience working with people with substance use disorder and/or mental health challenges.

PREFERRED: 

  • Knowledge of Crisis-Intervention Techniques, CPR/FA Certification
  • Experience providing detailed documentation 
  • Experience working with people who have been homeless

Average salary estimate

$46680 / YEARLY (est.)
min
max
$46680K
$46680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mobile Overnight Counselor, Pine Street Inn

Are you ready to make a real difference in people's lives? Join us as a Mobile Overnight Counselor with our dedicated team in Dorchester, Wisconsin! In this role, you'll be a crucial part of our support system for individuals facing health and behavioral challenges in supportive housing. You'll work Sunday through Thursday from 11 pm to 7:30 am, earning a competitive $22.41 per hour, plus an extra $2.00 per hour for late-night hours! Each night, you'll be assigned to the locations that need you the most. As a Mobile Overnight Counselor, you'll provide an awake presence, conducting regular rounds, assisting with wellness checks, and being there for tenants in times of need. Your responsibilities also include maintaining compliance with occupancy agreements, overseeing the overall safety and wellbeing of the residents, and addressing any maintenance issues that arise during your shift. You'll be empowered to make decisions and provide crisis intervention as necessary. Plus, your role may require responding to emergencies at other locations! You’re not just a counselor; you are a beacon of support and guidance. Occasionally, you may need to attend daytime trainings and meetings. If you hold a high school diploma, have previous experience working with those who have experienced homelessness or mental health challenges, and possess excellent communication skills, we'd love to hear from you. Help us create a positive environment that helps our tenants live their best lives!

Frequently Asked Questions (FAQs) for Mobile Overnight Counselor Role at Pine Street Inn
What are the responsibilities of a Mobile Overnight Counselor at our company?

As a Mobile Overnight Counselor, you will play a vital role in supporting tenants by providing an awake presence during the night. Your responsibilities include conducting wellness checks, ensuring compliance with house rules, addressing maintenance issues, and providing crisis intervention as needed. You'll also be part of an on-call emergency response team, allowing you to make a significant impact on those in need.

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What qualifications are required to be a Mobile Overnight Counselor in Dorchester?

To qualify for the Mobile Overnight Counselor position in Dorchester, you need at least a high school diploma or GED and a valid driver’s license. It's essential to have six months of experience working with individuals who have experienced homelessness or mental health challenges. Bilingual applicants, particularly in English and Spanish, are preferred, as are those with a bachelor’s degree.

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How does the pay structure work for the Mobile Overnight Counselor role?

Mobile Overnight Counselors earn $22.41 per hour for their shifts. Additionally, if you work between 10:45 pm and 7:15 am, you will receive an extra $2.00 per hour, making this role not only rewarding professionally but financially attractive as well.

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What skills are beneficial for a Mobile Overnight Counselor position?

For the Mobile Overnight Counselor role, excellent written and verbal communication skills are crucial. Experience with crisis intervention techniques and a strong understanding of the challenges faced by individuals with mental health issues or substance use disorders will also be beneficial. Having computer literacy, particularly in Microsoft Office applications, is a must as well.

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What training might a Mobile Overnight Counselor receive?

As a Mobile Overnight Counselor, you may receive training in crisis intervention techniques, CPR/FA, and documentation practices to accurately track tenant well-being and incidents. Continuous development opportunities will also foster your professional growth in this impactful role.

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Common Interview Questions for Mobile Overnight Counselor
Can you describe your experience working with individuals who have faced homelessness?

When addressing this question, highlight specific experiences where you've provided support, understanding, and resources to individuals who are vulnerable. Mention any successful outcomes or improvements in their situations.

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How would you handle a crisis situation in a supportive housing environment?

Talk through your approach of remaining calm, assessing the situation, and using de-escalation techniques. Emphasize any past experiences where you've successfully navigated crises.

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What strategies do you use to maintain compliance with house rules among tenants?

Discuss your proactive communication skills and how you build relationships with tenants. Mention how setting clear expectations and regular check-ins can help you manage compliance effectively.

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Why is it important for counselors to conduct regular wellness checks?

Explain that wellness checks are crucial for ensuring the safety and health of tenants, identifying issues early, and building rapport. Highlight any protocols you've followed in previous roles.

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How do you approach documentation and reporting in your role?

Talk about the importance of accurate documentation for accountability and support in any housing setting. Share your preferred methods for keeping organized and detailed records.

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What do you believe constitutes an awake presence in a supportive housing setting?

Define what being an awake presence means to you, including being vigilant, approachable, and ready to provide advocacy or intervention when needed for tenants’ safety and comfort.

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How do you prioritize tasks during an overnight shift?

Discuss techniques like creating a checklist, staying organized, and being adaptable to changing situations that may arise during the night.

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Can you give an example of how you resolved a conflict between tenants?

Share a specific example, focusing on your conflict resolution techniques and how you facilitated communication and understanding between parties involved.

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How would you support someone dealing with substance use challenges?

Discuss the importance of empathy, active listening, and understanding the complexities of substance use. Highlight strategies you use to provide support without judgment.

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What motivates you to work as a Mobile Overnight Counselor?

Reflect on your passion for helping others and the rewards that come from supporting individuals in overcoming challenges. Share your commitment to improving quality of life for those you serve.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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