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VSaaS Business Manager, West Coast

We are looking for our next colleague to join our VSaaS Sales team. As a VSaaS Business Manager, you will work with end-user customers to position and specify our platform and partner with the channel to close each opportunity. This role focuses on managing complex stakeholder relationships, building consensus across various departments, and ensuring that all decision-makers are aligned on the benefits and value of the VSaaS platform. We seek a creative, energetic salesperson who will help the customer understand how to leverage SaaS and innovation to build a great solution. You will be expected to drive deals forward through sales and meet with each stakeholder. 

The ideal candidate must reside in a major metropolitan area on the West Coast. Relocation assistance is not offered. 

When joining Milestone, you can expect to be part of a company with an impressive growth history and an embracing, second-to-none People-First Culture. We will ensure that you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your role. This training provides a solid foundation and equips you with the necessary skills and knowledge to excel. 

Join a team with high aspirations

As a VSaaS Business Manager, you will work alongside bright and friendly colleagues who are focused on ensuring the success of our sales efforts in a high-growth SaaS environment. Each team member lives our core values of curiosity, resilience, drive, and collaboration. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements. 

This position reports to the Director of Sales, VSaaS.

Responsibilities

  • Create demand at target end users to create opportunities and drive new business.
  • Develop effective account strategies to manage and influence stakeholders. Work closely with the decision makers to ensure our platform is seen as a top choice. 
  • Drive the sales cycle with customers through key stages, including discovery, stakeholder development, defining the scope of work, decision criteria, proposal development, negotiation, and closing the deal.l
  • Build and manage a sales pipeline to drive and close ARR sales revenue
  • Establish outbound calling effort to develop new business relationships
  • Collaborate with peers and integrators to solve customer problems
  • Develop and deliver value-based solutions, pricing, and proposals to the customer. 
  • Engage customers using all media options and tools available 

Your Experience

To be successful in this position, you will need a track record of proven sales success with experience selling video software or video surveillance as a service. 

  • Minimum of 5 years' experience selling, driving, and exceeding revenue quota targets
  • Demonstrated enthusiasm for technology and its use in building better customer solutions
  • Extensive experience in a value-based selling role where you were recognized as a top performer
  • Proven history and success selling SaaS/Cloud solutions to end-user customers
  • Proven track record of successfully aligning and influencing end-user stakeholder relationships across multiple departments
  • Deep understanding of buying processes within large organizations, particularly in the technology and SaaS industries
  • Willingness and ability to travel to visit customers
  • Demonstrated ability to sell technical solutions effectively
  • Demonstrated ability to work with integrators and resellers
  • Proven track record in a high-growth environment (beyond start-up stage)
  • Exposure to the following industry domains a plus: audio/visual, telco/telecom/communication service providers (CSPs), IT Infrastructure, IT integration/managed service providers (MSPs)
  • Security industry experience a plus but not required

Desired Skills

  • Relentless focus on the customer experience 
  • Sense of urgency toward personal and company goals, takes initiative
  • Strong skills in guiding cross-functional teams through the buying process, addressing objections, and securing deals 
  • Results oriented
  • Creative problem solver
  • Exceptional communication and collaboration skills, capable of working with cross-functional teams
  • Comfort navigating ambiguity
  • Strong sense of urgency
  • Ability to tactfully manage competing priorities

Why Milestone?

Ranked among the 100 Best Companies to Work for in Oregon, Milestone offers great benefits and a great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our Organization. 

The annual on-target earnings for this position range from $223,948 to $282,980, with most candidates falling in the $230,589 to $260,704 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone's total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.

Contact and application

Please apply at our website: www.milestonesys.com

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner, at ciph@milestone.us

We are excited to receive your application.

Average salary estimate

$253464 / YEARLY (est.)
min
max
$223948K
$282980K

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What You Should Know About VSaaS Business Manager, West Coast, Milestone Careers

Join us at Milestone as a VSaaS Business Manager on the West Coast! We're looking for a spirited individual to bolster our VSaaS Sales team, where you'll have the chance to work hand-in-hand with end-user customers, tailoring our platform to fit their unique needs and collaborating with our channel partners to close those essential deals. This role is all about forging strong relationships with stakeholders across various departments and ensuring that everyone understands the immense value our VSaaS platform can provide. You’ll get to engage creatively with customers, helping them leverage SaaS innovations to create remarkable solutions. Your journey with us will be filled with opportunities to drive forward sales and meet with key decision-makers to showcase our offerings. To thrive in this position, you’ll need to bring at least 5 years of proven sales experience, ideally within the video software or video surveillance domain. As part of the Milestone family, you'll be joining a group that values curiosity, collaboration, and drive. We’re committed to your personal and professional growth with on-the-job training and continuous learning tailored to your needs. The culture here is vibrant and supportive, fostering camaraderie among colleagues who share ideas and celebrate achievements together. Get ready to be part of a high-growth environment dedicated to excellence and innovation!

Frequently Asked Questions (FAQs) for VSaaS Business Manager, West Coast Role at Milestone Careers
What responsibilities does a VSaaS Business Manager have at Milestone?

As a VSaaS Business Manager at Milestone, you'll create demand, develop account strategies, drive sales cycles, and manage relationships with key stakeholders. Your goal is to get buy-in from decision-makers and ensure our VSaaS platform is favored. You'll also build and oversee a sales pipeline, engage customers through various channels, and collaborate with peers to deliver value-based solutions.

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What qualifications are needed for the VSaaS Business Manager position at Milestone?

To qualify for the VSaaS Business Manager role at Milestone, candidates should have a minimum of 5 years of experience in sales, particularly in video software or video surveillance as a service. Applicants should demonstrate a track record of exceeding revenue targets, possess strong communication skills, and have experience navigating complex stakeholder relationships within large organizations.

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What is the salary range for the VSaaS Business Manager role at Milestone?

The annual on-target earnings for the VSaaS Business Manager position at Milestone range from $223,948 to $282,980, with many candidates typically earning between $230,589 and $260,704. This compensation reflects the complexity and responsibility associated with the role, along with a comprehensive benefits package.

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Does Milestone offer training for its VSaaS Business Managers?

Absolutely! Milestone is committed to your growth. As a new hire, you can expect to receive tailored on-the-job training and access to courses designed to help you excel in your role as a VSaaS Business Manager. This ensures you are well-equipped with the skills and knowledge needed for success.

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What is the company culture like at Milestone for VSaaS Business Managers?

The culture at Milestone is vibrant and centered around a People-First ethos. As a VSaaS Business Manager, you’ll be part of a supportive team that values collaboration, curiosity, and innovation. Team members are encouraged to share ideas and celebrate successes, creating an environment where everyone can thrive and develop professionally.

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Common Interview Questions for VSaaS Business Manager, West Coast
Can you describe your experience with selling video software or SaaS solutions?

To answer this question effectively, highlight specific projects where you successfully met sales targets or implemented solutions for clients. Provide examples that demonstrate your understanding of the SaaS landscape and your ability to navigate customer needs.

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How do you build relationships with key stakeholders?

Discuss your strategies for stakeholder management, such as regular communication, understanding their business needs, and providing tailored solutions. Share a specific instance where you turned a hesitant stakeholder into a supporter, emphasizing your interpersonal skills.

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What is your approach to navigating the complexities of a sales cycle?

Outline your methodical approach to managing the sales cycle, from discovery through closing. Include how you stay organized, maintain open lines of communication, and adapt to the needs of your customers throughout each stage of the process.

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How do you demonstrate value to customers in your proposals?

Talk about how you customize proposals based on customer insights and emphasize the value of the proposed solution. Give an example where your proposal directly influenced a customer's decision-making process and secured a deal.

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What techniques do you use to exceed your sales quotas?

Share specific techniques such as market analysis, setting personal performance metrics, and building strong customer relationships. Discuss any tools or methodologies you employ to drive sales effectively, demonstrating your initiative and results orientation.

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Can you provide an example of how you've resolved a conflict with a customer?

Use the STAR method (Situation, Task, Action, Result) to describe a conflict scenario. Focus on how you identified underlying issues, communicated openly, and ultimately transformed the relationship, turning a negative situation into a positive one.

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How do you stay current with trends in the video surveillance industry?

Discuss the resources you utilize to stay informed, such as attending industry conferences, reading relevant publications, and participating in professional networks. Highlight your commitment to ongoing learning and how this knowledge benefits your sales approach.

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What is your experience with cross-functional collaboration?

Detail your collaborative efforts involving sales, marketing, and customer support teams to deliver seamless solutions. Provide examples where your teamwork has led to greater business success or improved customer satisfaction.

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How do you ensure that your sales strategy aligns with company goals?

Articulate your process for aligning personal sales strategies with broader company objectives. Refer to any tools you use, such as sales planning frameworks, and provide examples of how you’ve successfully integrated company visions into your sales targets.

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Why do you want to work as a VSaaS Business Manager at Milestone?

Speak about your admiration for Milestone's culture, commitment to employee growth, and opportunity to innovate within the SaaS landscape. Emphasize how your values align with the company's mission and how you can contribute to its ongoing success.

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DATE POSTED
April 4, 2025

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