Bartender, Oxford (PT)

As a Bartender at Pendry, your primary responsibilities will include interacting with guests, taking orders, creating cocktails, and ensuring overall guest satisfaction. You'll also maintain a clean bar area, stock supplies, and communicate effectively with other staff to deliver a remarkable experience for every guest.

To qualify as a Bartender at Pendry, you should have prior bartending experience along with familiarity with micros or similar systems. Excellent communication skills, the ability to work in a team, and a genuine passion for spirits, wine, and food are also essential. Luxury hotel experience is a plus.

Pendry is committed to the professional development of its Bartenders by providing opportunities for learning and growth. You'll have access to ongoing training, mentorship, and chances to advance your career while working in a creative and supportive environment.

At Pendry, Bartenders work in a dynamic and fast-paced environment. You'll be on your feet for extended periods, lifting and carrying supplies, and crafting drinks. The culture promotes teamwork and communication, making it an exciting place to work while delivering outstanding guest service.

Bartenders at Pendry enjoy a variety of benefits, including free meals, uniforms, hotel discounts, healthcare benefits, and a 401k retirement plan with company matching. The focus on associate well-being is a key aspect of our vibrant work culture.

When answering this question, share specific examples of cocktails you’ve prepared, techniques you utilize, and how you ensure consistency in quality. Mention any training you’ve undergone and your familiarity with various drink recipes.

It's important to show empathy and listen actively. Provide a clear example demonstrating your problem-solving skills, how you diffused the situation, and the positive outcome that followed.

Discuss your routine for keeping the bar area tidy, including regular cleaning, checking supplies, and organizing drink garnishes and equipment. Highlight how this contributes to a better guest experience.

Share your strategies for upselling, such as recommending signature cocktails, pairing drinks with food, or providing tailored suggestions based on guest preferences. Highlight your understanding of the menu and your ability to engage with guests.

Discuss your experience collaborating with fellow bartenders and service staff. Mention any specific scenarios where teamwork improved service quality or efficiency during peak times.

Emphasize the importance of anticipating guest needs, providing personalized interactions, and creating memorable experiences. Give examples from past experiences that showcase your commitment to excellent service.

This is a great opportunity to show your passion for bartending. Share a story about your favorite cocktail, the techniques involved in making it, and why it resonates with you, whether it’s taste, creativity, or personal significance.

Provide specific strategies you use to stay organized and maintain a steady workflow, such as prioritizing tasks and using tools or systems to manage orders efficiently.

Discuss how you keep up with the latest trends in bartending, whether through attending workshops, following industry publications, or experimenting with new ingredients and techniques.

Share how you approach communication with guests and colleagues. Highlight your focus on clear, friendly interactions that enhance the guest experience and facilitate teamwork.