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Business Development/Key Account Manager - job 1 of 2

Company Description

Montu is one of Australia's leading health tech businesses and a leader in alternative health services.  With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients.

Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. 

Our brands include Alternaleaf, UMeds, Leafio and Saged.Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.

Please note: We are looking for someone located in Brisbane. Territory covers Northern Brisbane and Ipswich as well as Far North Queensland with travel required to Townsville and Cairns (approximately every 1-2 months).

Job Description

We seek an enthusiastic and results-driven Business Development/Key Account Manager to join our dynamic Brisbane City, Australia team. In this pivotal role, you will be responsible for driving growth by acquiring new business while nurturing existing partnerships. Your primary focus will be to increase order volume in your designated territory and ensure exceptional service to our valued clients.

Growing Order Volume 🚀

  • Boost order volume in your territory by building strong relationships with our pharmacy partners and hitting monthly targets.
  • Bring new pharmacies onto the Leafio platform—turning leads into long-term, valuable partnerships.

Building Great Relationships 🤝

  • Be the go-to person for our pharmacy partners, fostering trust and solid connections with Montu.
  • Quickly address any issues to keep things running smoothly and ensure our partners feel supported.

Driving Smart Initiatives 🎯

  • Work closely with our marketing team to develop fresh, value-packed initiatives that strengthen partnerships.
  • Help pharmacies succeed through strategic planning, sharing insights, and providing regular updates on progress, goals, and key initiatives.

Expanding Partnerships 📈

  • Strengthen existing relationships by identifying opportunities for upselling and cross-selling.
  • Seek out and onboard new pharmacy partners, using your industry know-how to grow Montu’s reach.
  • Prepare and deliver comprehensive reports on account progress, goals, and initiatives for internal teams and stakeholders
  • Proactively expand existing partner relationships through upselling and cross-selling opportunities

Qualifications

  • 4+ years of experience in Key account management/Business Development, liquor, beverage, FMCG industry with a short sales cycle
  • Bachelor's degree in a relevant field such as Business, Marketing, or related discipline
  • Proven track record of driving commercial outcomes and consistently meeting or exceeding sales targets
  • Strong communication and relationship-building skills with the ability to interact effectively at all levels
  • Proficiency in conducting market analysis and staying abreast of industry trends
  • Excellent negotiation skills and the ability to close deals effectively
  • Strategic thinking and problem-solving abilities to overcome challenges and identify growth opportunities
  • Proficiency in CRM software and other relevant business tools
  • Demonstrated ability to work independently and collaboratively as part of a team
  • Strong organizational skills with attention to detail and the ability to manage multiple priorities
  • Valid driver's license and willingness to travel regularly (3-4 days per week)

Additional Information

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.

Other benefits include:

  • Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
  • Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
  • The freedom of a full-time, work-from-home role.
  • Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
  • Mental health support through our wellbeing platform, Unmind.
  • A private health insurance discount through Medibank.
  • Up to 8 weeks of paid parental leave.
  • Swag kits to celebrate key milestones in your journey with us.
  • Enhancing your home office with our ergonomic equipment reimbursement benefit.
  • Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

#LI-AP1  

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Montu Glassdoor Company Review
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CEO of Montu
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Christopher Strauch
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Business Development/Key Account Manager, Montu

Join Montu, one of Australia's leading health tech companies, as a Business Development/Key Account Manager in sunny Brisbane! We’re eager to find a dynamic, results-driven individual to help us grow our partnerships with pharmacy professionals across Northern Brisbane and Ipswich, extending to beautiful areas like Townsville and Cairns. In this vital role, you’ll not only chase after new business opportunities but also nurture and enrich our existing relationships. With your top-notch communication skills and strategic mindset, you’ll work to boost order volume, helping pharmacies expand their reach through the Leafio platform. At Montu, fostering strong, trust-filled connections with our partners is crucial. You’ll swiftly resolve any issues, ensuring they feel fully supported every step of the way. Your collaboration with our marketing team will set new initiatives into motion, fortifying our partnerships and driving success. If you possess a Bachelor’s degree in Business or Marketing and have over 4 years of experience in key account management or business development within the FMCG sector, we want to hear from you! Our growing company values innovative thinkers who can make an impact. The role offers the flexibility of a full-time work-from-home opportunity with great benefits, including private health insurance discounts and access to learning platforms. Come be part of our agile team at Montu and contribute to the transformation of alternative health services in Australia and beyond!

Frequently Asked Questions (FAQs) for Business Development/Key Account Manager Role at Montu
What are the responsibilities of a Business Development/Key Account Manager at Montu?

As a Business Development/Key Account Manager at Montu, you will be integral in boosting order volume by fostering relationships with pharmacy partners, onboarding new pharmacies to the Leafio platform, and ensuring that existing clients receive exceptional service. You’ll also work closely with the marketing team to develop initiatives aimed at strengthening partnerships and achieving strategic goals.

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What qualifications are needed for the Business Development/Key Account Manager position at Montu?

To thrive as a Business Development/Key Account Manager at Montu, you'll need a Bachelor’s degree in Business, Marketing, or a related field, along with a minimum of 4 years of experience in key account management or business development within the FMCG industry. A proven track record of meeting sales targets, proficiency in CRM software, and strong communication skills are essential.

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What travel requirements are there for the Business Development/Key Account Manager role at Montu?

The Business Development/Key Account Manager position at Montu entails regular travel, specifically 3-4 days per week, with your territory covering Northern Brisbane and Ipswich, as well as periodic trips to Townsville and Cairns, approximately every 1-2 months.

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How does Montu support the professional development of its employees?

At Montu, we emphasize continuous growth with access to the Greenhouse learning platform, including SAGED courses. Employees can develop their skills and advance in their careers, making Montu an ideal place for ambitious professionals seeking knowledge and growth in the health tech industry.

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What kind of company culture can a Business Development/Key Account Manager expect at Montu?

Montu prides itself on a collaborative and driven company culture, where passionate employees work in an agile environment. As a Business Development/Key Account Manager, you will influence the direction of a fast-growing company while enjoying support through wellness programs, rewards, and recognition initiatives.

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Common Interview Questions for Business Development/Key Account Manager
How do you approach building relationships with key accounts?

To build strong relationships with key accounts, I believe in proactive communication, regular check-ins, and understanding the unique needs of each partner. Listening to their feedback and being transparent establishes trust and a sense of partnership.

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Can you provide an example of a successful strategy you've employed to increase sales?

One effective strategy I used involved analyzing customer data to identify upselling opportunities. I implemented targeted marketing campaigns that highlighted relevant products, resulting in a measurable increase in orders and revenue.

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What techniques do you use for market analysis?

I utilize a combination of industry reports, competitor analysis, and customer feedback to evaluate market trends. This approach allows me to adapt our strategies effectively and stay ahead of market demands.

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How do you handle objections from partners during negotiations?

When faced with objections, I take the time to listen and understand their concerns fully. By addressing their objections scientifically and finding common ground, I aim to create mutually beneficial solutions that foster long-term partnerships.

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What do you think is key to successfully onboarding new partners?

Successful onboarding hinges on clear communication and comprehensive support. Providing tailored training, resources, and consistent follow-ups facilitates a smoother integration process, ensuring partners feel confident and equipped to utilize our services.

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Describe a time you turned a lead into a valuable partnership.

I identified a potential lead struggling with inventory management. By presenting a tailored solution and offering ongoing support, I was able to transform this lead into a long-term partner, significantly increasing their order volume and satisfaction.

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How do you prioritize multiple accounts and tasks?

I prioritize accounts based on potential impact on revenue and the urgency of their needs. Utilizing tools such as CRM software helps me manage my time effectively, ensuring I can service multiple accounts without sacrificing the quality of engagement.

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What strategies do you use for upselling products?

I employ personalized strategies that focus on understanding the client's current needs and matching additional products to those needs. Highlighting value and providing solutions tailored to their specific circumstances encourages them to consider upselling opportunities.

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How do you measure the success of your account management strategies?

I measure success through key performance indicators such as sales growth, customer satisfaction ratings, and retention rates. Regularly reviewing these metrics allows me to refine my strategies and address areas of improvement.

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What role does teamwork play in your sales process?

Teamwork is crucial in my sales process. Collaborating with marketing, product teams, and other stakeholders ensures that we present a unified front to partners, maximizing our value proposition and reinforcing our commitment to service.

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Our mission: improve the lives of millions of people through medical alternative therapies.

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Full-time, hybrid
DATE POSTED
March 30, 2025

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