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Associate Investment Operations Analyst

About the Role:

Morningstar’s Investment Management South Africa is seeking an Associate Investment Operations Analyst to join our investment operations team. We are looking for an assertive, detail-oriented, self-starter who can work effectively in a highly collaborative team setting. In this role you will support with the day-to-day investment operations tasks. The ideal candidate has excellent organisation and time management skills, the ability to multi-task in a dynamic and rapidly changing environment. This position is based in our Cape Town office and reports to the Head of Operations, South Africa.

Key Responsibilities:

  • Manage daily tasks, including cash flow allocation processing, pre- and post-trade compliance checks, trade execution processing, and cash/position reconciliation.

  • Maintain model portfolios on multiple platforms.

  • Implement portfolio rebalances and reallocations, ensuring accurate and timely execution.

  • Generate daily, monthly, quarterly and ad hoc reporting, including but not limited to NAV reporting, Factsheets, Commentary, AUM reporting, Client reporting.

  • Manage the fee calculation and invoicing process with the relevant parties.

  • Provide support with client and service provider onboarding, ensuring smooth integration into operations.

  • Provide support with managing and maintaining investment and operational databases and tools.

  • Take ownership of internal and external queries, resolving them promptly and effectively.

  • Collaborate with internal teams to deliver exceptional service and maintain strong client and provider relationships.

  • Continuously assess and improve operational processes to mitigate risk and increase efficiency.

  • Update and maintain detailed documentation of procedures and workflows.

Qualifications and Experience:

  • Relevant tertiary qualification and a passion for the financial services industry.

  • 1 to 3 years’ experience in an Investment Operations or Fund Administration role preferred.

  • Sound understanding of the SA investment and platform industry.

  • Excel (including Macro/VBA) knowledge would be highly desirable.

  • Knowledge of Morningstar Direct, Tableau, and Salesforce is advantageous.

Key Competencies:

  • Comfortable working in a high-performance environment with a desire for continuous learning.

  • Attention to detail and high level of accuracy a must have skill.

  • Excellent interpersonal and communication skills.

  • A dynamic, proactive team player with a positive attitude.

  • Strong problem-solving skills and a logical approach to complex issues.

If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker.

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

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What You Should Know About Associate Investment Operations Analyst, Morningstar

Welcome to Morningstar Investment Management South Africa! We’re on the lookout for an enthusiastic and detail-oriented Associate Investment Operations Analyst to join our dynamic investment operations team based in the vibrant city of Cape Town. In this role, you’ll be a key player, managing day-to-day investment operations tasks that keep our processes running smoothly and efficiently. If you thrive in a collaborative environment and are a self-starter ready to roll up your sleeves, you might just be the perfect fit! Your responsibilities will include processing cash flow allocations, conducting pre- and post-trade compliance checks, and executing trades with precision. You’ll also maintain model portfolios and implement rebalances, all while generating essential reports that inform our clients and stakeholders. At Morningstar, we value your insights; therefore, your role will include improving operational processes to enhance efficiency and mitigate risks. The ideal candidate has a relevant tertiary qualification and a passion for financial services with 1 to 3 years’ experience in investment operations or fund administration. Strong Excel skills are a must, and familiarity with tools like Morningstar Direct and Salesforce is a bonus. If you’re ready to join a company that values teamwork, continuous learning, and professional growth, then apply today to start your journey with us!

Frequently Asked Questions (FAQs) for Associate Investment Operations Analyst Role at Morningstar
What are the responsibilities of an Associate Investment Operations Analyst at Morningstar?

As an Associate Investment Operations Analyst at Morningstar, your responsibilities include managing daily tasks like cash flow allocation processing, compliance checks, trade execution, and reconciliation. You also maintain model portfolios, implement portfolio rebalances, and generate various reports such as NAV and client reporting. These tasks require strong attention to detail and the ability to work effectively within a collaborative team.

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What qualifications are required for the Associate Investment Operations Analyst position at Morningstar?

To qualify for the Associate Investment Operations Analyst role at Morningstar, candidates should have a relevant tertiary qualification along with a passion for the financial services industry. Ideally, you’ll bring 1 to 3 years of experience in investment operations or fund administration, demonstrating a solid understanding of the South African investment market.

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What skills are essential for an Associate Investment Operations Analyst at Morningstar?

Essential skills for an Associate Investment Operations Analyst at Morningstar include excellent organization and time management skills, proficiency in Excel (including Macro/VBA), and a keen attention to detail. You should also exhibit strong interpersonal and communication skills, along with a proactive and dynamic approach to teamwork.

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How does the hybrid work model at Morningstar benefit Associate Investment Operations Analysts?

The hybrid work model at Morningstar allows Associate Investment Operations Analysts to enjoy flexibility while maintaining strong collaboration. Typically working three days a week in-person, you’ll still have the tools to engage meaningfully with your global colleagues and contribute to projects effectively whether working remotely or onsite.

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What opportunities for professional growth exist for an Associate Investment Operations Analyst at Morningstar?

At Morningstar, an Associate Investment Operations Analyst can expect numerous opportunities for professional growth. The company fosters a high-performance culture with a strong emphasis on continuous learning, enabling you to enhance your skill set, gain new knowledge, and advance in your career within the financial services sector.

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Common Interview Questions for Associate Investment Operations Analyst
What motivated you to apply for the Associate Investment Operations Analyst position at Morningstar?

In answering this question, express your passion for financial services and how Morningstar's values resonate with you. Discuss specific aspects of the company culture or their approach to investment management that inspire you to contribute to their mission.

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Can you describe your experience with cash flow allocation and trade execution?

Share specific examples from your past roles where you successfully managed cash flow allocations, conducted compliance checks, or executed trades. Highlight your attention to detail and the impact your work had on operational efficiency.

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How do you manage competing priorities in a fast-paced environment?

Discuss your strategies for prioritizing tasks, such as creating to-do lists or using project management tools. Emphasize your ability to remain organized under pressure and ensure that deadlines are met without compromising on quality.

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What technical skills do you possess that would benefit your role as an Associate Investment Operations Analyst?

Detail your proficiency in Excel, especially with Macro/VBA, and mention any experience with tools like Morningstar Direct, Tableau, or Salesforce. Indicate how these skills can streamline processes and improve reporting accuracy at Morningstar.

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How do you approach problem-solving in investment operations?

Explain your logical process for solving complex issues, including identifying the root cause, analyzing data, and collaborating with team members. Provide an example of a challenge you faced and how your approach led to a successful resolution.

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Can you give an example of how you improved a process in your previous role?

Detail a situation where you identified inefficiencies in a process and took proactive steps to improve it. Highlight the outcome and how it benefited your team or organization, showcasing your impact on operational effectiveness.

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What do you know about Morningstar and its position in the financial industry?

Demonstrate your research on Morningstar, discussing its reputation for investment management, innovative tools, and commitment to transparency. Mention specific services or philosophies that set Morningstar apart from its competitors.

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How would you handle an internal query or issue that requires immediate attention?

Suggest a structured approach: first, gather all relevant information; second, consult with team members for insights; and finally, communicate with the concerned parties to address the issue efficiently. Emphasize the importance of prompt resolution and maintaining professionalism.

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What strategies do you employ to ensure high levels of accuracy in your work?

Discuss your attention to detail and methods such as double-checking data, creating checklists, and utilizing technology to minimize errors. Stress the importance of accuracy in investment operations and how it affects client relationships positively.

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What questions do you have for us regarding the Associate Investment Operations Analyst role?

Always prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about team dynamics, opportunities for professional development, or specifics regarding current projects at Morningstar that you may be involved in.

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Full-time, hybrid
DATE POSTED
April 6, 2025

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