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IT Project Manager 2

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$103,572.17 - $155,358.54 Annual

Department:

Department of County Assets (DCA)

Job Type:

Regular Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

April 20, 2025


The Opportunity:

The Opportunity

This Work Matters…

Join our team at Multnomah County IT, where we're driving innovation in local government. We're looking for an experienced IT Project Manager to guide complex technology initiatives. If you value a collaborative and inclusive team culture, we'd like to hear from you.

Multnomah County IT is one of the most innovative government IT organizations in the nation, dynamically aligning itself with emerging industry trends.  We are a group of creative, smart, and talented people who foster an inclusive environment of collaboration and fun. Our strength is the diversity of our people.

Overview

The IT Project Manager 2 is responsible for leading the planning and execution of simultaneous projects of moderate to high complexity for the Information Technology Division within the Department of County Assets (DCA) at Multnomah County. You'll spearhead a range of critical IT projects from deploying enterprise software and developing custom applications to upgrading infrastructure and integrating complex data systems while guiding multidisciplinary teams and contributing to strategic technology direction.

You will lead transformative projects that modernize county services, directly enhancing resident experiences and driving operational efficiency. Your work will uphold our commitment to public service and accountability.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

The job responsibilities include:

  • Project Leadership: Take ownership of medium to large-scale technology projects, including defining project scope, developing detailed project plans, managing resources, and ensuring timely delivery within budget constraints.

  • Technical Oversight: Provide technical guidance and supervision to project team members, ensuring that project objectives are aligned with customer business needs, technical best practices, and the county's Digital Experience Standard.  Perform the scrum master role in agile development projects.

  • Strategic Decision-Making: Collaborate with stakeholders and senior leadership to evaluate and select technology products and services that best support the county's strategic goals

  • User-Centered Design: Employ a user-centered design approach to understand and advocate for the needs of our diverse users, ensuring that digital experiences are intuitive, accessible, and effective.

  • Facilitation: Foster open communication and collaboration between internal teams and external partners, including government agencies, vendors, and service providers.

  • Collaboration: Work closely with a multidisciplinary team of analysts, developers and customer groups to translate user needs into actionable technology requirements and ensure successful project execution.

  • Risk Management: Identify and mitigate project risks proactively, ensuring that contingency plans are in place to address unforeseen challenges.

  • Communication & Reporting: Maintain open and transparent communication with project sponsors and stakeholders, providing regular progress updates and performance reports.

  • Mentorship & Guidance: Participate in the evolution of the IT PMO, sharing your experience with other project leads and analysts and ensure project deliverable meets county standards.  Stay up to date on emergency project management trends and best practices.

You will be successful in this role if you:

  • Are creative and innovative: You actively seek opportunities to improve processes and foster a work environment of collaboration, inclusion and critical thinking. 

  • Adept with navigating change: You accept change as an inevitable part of work and adapt plans as needed. You demonstrate self-awareness and emotional self regulation and readily offer support and encouragement to others.

  • A strong communicator: You are clear, timely and effective in sharing information. 

  • An equity promoter: You contribute to an inclusive workplace where diversity is valued and leveraged to achieve the organization's goals.

  • Are adaptable: You actively seek additional knowledge in order to understand and obtain relevant information, and improve outcomes.

  • Are empathetic: You have a "Think Yes" attitude, actively seek feedback to understand customer needs, focus on collaboration, and respond promptly to requests.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. 

Minimum Qualifications/Transferable Skills:

  • Bachelor’s Degree or equivalent practical experience AND

  • Minimum of 5 years demonstrated experience managing IT projects, including at least one project focused on website development or digital service design (Equivalency 9 years of qualifying training and/or experience).

  • Demonstrated experience managing medium to large technology projects of high complexity, including defining, procuring, testing, and implementing software and hardware solutions that support 200+ users.

  • Demonstrated experience in the strategic coordination of both internal and external stakeholders, including scope definition, prioritization, design oversight, and change management within complex technology implementations.

  • This position must pass a criminal history check.

  • Ability to pass a criminal history record check

  • REQUIREMENT - You must submit a Cover letter and Resume

Preferred Qualifications:

  • Project Management Professional (PMP) Certification

  • Certified Scrum Master (CSM)

  • Change Management Certification (PROSCI or other)

Logistics: (Please review before submitting your application)

  • Please be advised that this recruitment will close upon the close date or once we have received 150 applications.

  • All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. This is non-negotiable.

  • WE ARE UNABLE TO SPONSOR WORK OR STUDENT VISAS

The Application Packet:

  • A completed online application.

  • A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision, if applicable.

  • A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.

Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility in the recruitment process. 

The Selection Process: 

For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

  • Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.

  • Evaluation of technical knowledge, skills, and abilities: There is a virtual scored evaluation session with the hiring manager to review the required technical skills and knowledge for this position. 

  • Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.

  • Background check and reference checks: All finalists must pass a thorough criminal record check and reference check.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Additional Information:

This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.

Routine Telework

This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.  This is non-negotiable.  WE ARE UNABLE TO SPONSOR WORK OR STUDENT VISAS

Type of Position: 

Location: This position is located in the Multnomah Building, 501 SE Hawthorne Blvd. See above for information about teleworking.

Schedule:  A variety of work schedules are available. Some examples: 

  • 5-8s: 8 hours a day Monday through Friday 

  • 9-80: 9 hours a day Monday Through Thursday, 8 hours/off alternating Fridays

  • 4-9-4: 9 hours a day Monday through Thursday 4 hours on Friday. 

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.


Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Allison Conkling

Email:

allison.conkling@multco.us

Phone:

+1 (503) 2604572

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9459 - IT Project Manager 2

Average salary estimate

$129465 / YEARLY (est.)
min
max
$103572K
$155358K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Project Manager 2, multco

Step into a vital role as an IT Project Manager 2 with Multnomah County IT in beautiful Portland, OR! If you have a passion for innovation and technology within local government, this opportunity is calling your name. You will be part of a dynamic team dedicated to not just implementing technology solutions, but truly enhancing the lives of residents through effective project leadership. Imagine leading a variety of significant IT projects that not only involve deploying cutting-edge software and developing custom applications but also upgrading vital infrastructure. As the IT Project Manager 2, you will be collaborating with diverse teams and guiding them through strategic technology initiatives, ensuring that the county remains at the forefront of technology trends. With a collaborative and inclusive culture, your contributions will be valued as you work closely with analysts, developers, and various stakeholders to create user-centered designs that meet the community's needs. The role promises an exciting mix of strategic decision-making, risk management, and facilitation while you navigate the complexities of simultaneous projects. Why Multnomah County? Because together, we foster a culture of safety, trust, and belonging. If you’re ready to embrace the challenges of IT project management while being part of a team that promotes equity and growth, we’d love to hear from you. Come help us make a difference in our community!

Frequently Asked Questions (FAQs) for IT Project Manager 2 Role at multco
What qualifications do you need to become an IT Project Manager 2 at Multnomah County?

To qualify for the IT Project Manager 2 position at Multnomah County, candidates must have a Bachelor's Degree or relevant practical experience, along with at least five years managing IT projects, including experience with website development or digital service design. A strong background in managing medium to large-scale technology projects and coordinating with various stakeholders is essential. Preferred qualifications include certifications such as PMP, CSM, and Change Management Certification.

Join Rise to see the full answer
What are the responsibilities of the IT Project Manager 2 at Multnomah County?

As an IT Project Manager 2 at Multnomah County, your key responsibilities will include leading medium to large-scale technology projects, providing technical oversight, collaborating with stakeholders, employing user-centered design, managing project risks, and maintaining open communication with project sponsors. You will also facilitate collaboration among team members and share your expertise to help improve the IT PMO.

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How does Multnomah County promote an inclusive culture for its IT Project Manager 2?

Multnomah County champions an inclusive workplace by valuing diversity and equity. The county actively identifies and addresses structural barriers to equal employment opportunities, fostering an environment where all employees, including the IT Project Manager 2, can thrive and contribute their unique perspectives to the team's success.

Join Rise to see the full answer
What skills should an IT Project Manager 2 at Multnomah County have?

An IT Project Manager 2 should possess strong leadership skills, technical guidance capabilities, and effective communication skills. They should be adept at navigating change, have a user-centered design mindset, and demonstrate risk management abilities. Finally, empathy and a commitment to promoting an equitable workplace are crucial for effectively leading projects that impact the community.

Join Rise to see the full answer
What is the application process for the IT Project Manager 2 role at Multnomah County?

To apply for the IT Project Manager 2 position at Multnomah County, candidates need to submit a completed online application, along with a resume detailing relevant experience, and a cover letter that demonstrates their skills align with the position's qualifications. The application packet will be fully reviewed and scored to determine eligibility in the recruitment process.

Join Rise to see the full answer
Common Interview Questions for IT Project Manager 2
What is your experience with managing IT projects in a government setting?

Discuss specific examples where you've led IT projects in a government context, emphasizing your understanding of the unique challenges and regulatory requirements that accompany these projects. Highlight your ability to navigate bureaucracy while maintaining efficiency.

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How do you prioritize tasks in a multi-project environment?

Explain your approach to project prioritization, including tools or frameworks you use (like the Eisenhower Matrix or Agile methodologies). Provide examples of how you've successfully managed competing deadlines in past roles.

Join Rise to see the full answer
Can you give an example of a project you led that failed and how you handled it?

Share a candid experience about a project that didn’t go as planned. Focus on what you learned, how you communicated with your team and stakeholders, and the steps you took afterward to mitigate any negative outcomes, showcasing your ability to grow from failure.

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How do you ensure team engagement and collaboration while leading IT projects?

Emphasize your strategies for fostering team engagement, such as regular check-ins, team-building exercises, and utilizing collaborative tools. Share examples where your leadership helped improve team dynamics and project outcomes.

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What methods do you use to manage project risks?

Discuss specific risk management frameworks you prefer, such as the Risk Management Process. Provide examples of risks you've identified and mitigated on previous projects, highlighting your proactive approach to potential issues.

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What role does user-centered design play in your project management process?

Explain your philosophy on user-centered design and how you integrate it into project workflows. Share examples where considering user needs led to better project outcomes and user satisfaction.

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How do you handle conflict among project stakeholders?

Detail your conflict resolution strategies. Provide a specific example demonstrating your ability to mediate and reach amicable solutions while keeping project objectives front and center.

Join Rise to see the full answer
What experience do you have with Agile project management?

Discuss your experience working within Agile environments, including specific roles you've held such as Scrum Master. Illustrate how you have implemented Agile methodologies to improve project deliverability and team efficiency.

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How do you measure the success of an IT project?

Define the key performance indicators (KPIs) or success metrics you typically utilize to assess the performance of IT projects. Describe how you use those metrics for reporting purposes and for future project improvements.

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Why do you want to work as an IT Project Manager 2 at Multnomah County?

Articulate your passion for public service and your commitment to leveraging technology for community enhancement. Discuss how Multnomah County's values resonate with your personal and professional goals, and express enthusiasm for being part of their innovative initiatives.

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DATE POSTED
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