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Technical Consultant - Infrastructure Security (Security Cleared)

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

Applicants must will be primarily home-based but will be required to visit customer sites and our offices around 6-8 times a month. 

SSS Public safety is a subsidiary of NEC Software solutions and is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), Highways England (HE), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG).

As a Technical Consultant you will be responsible for:

  • Maintaining the network security for internal engineering solutions, such as customer remote access and access to applications.
  • Assisting with the resolution of security related Incidents.
  • Research and the application of security best practices.
  • Applying IT Health check remediation fixes
  • Supporting the wider Network engineering team in solution delivery and continuous improvement.

*Due to strict security clearance requirements, regrettably we can only consider applicants that have lived in the UK for 5 consecutive years or more*

Job activity & responsibilities:

  • Use our dedicated incident management system and liaise with other team members and Service Desk to ensure that all security related Incidents are dealt with within contracted SLA timescales.
  • Responsible for ensuring the proactive monitoring and maintenance of SSS Engineering solutions, installing patches, upgrades etc, ensuring a high level of resilience.
  • Configure and install various infrastructure security patches on devices (e.g., firewalls, servers, installed applications).
  • Ensuring that all change/project work is delivered on time.
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
  • When required, create, review and update network & security documentation, for example workplans, work instructions and technical guides.
  • The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather / provide information required to complete the tasks at hand.
  • The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction / service.
  • The role will require working both in a team and, potentially autonomously where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained.
  • The role holder will be provided a car allowance.
  • The role involves customer site working as demand requires, therefore you will be expected to work from a variety of locations and travel should be expected, including overnight stays.
  • Continually follow and adhere to SSS Public Safety outlined process & procedures.
  • Present a professional approach and attitude to all work undertaken.
  • Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.
  • Support the wider network team in completing customer delivery activities as required.

Qualifications

What are we looking for:

  • Proven hands-on network and security experience SC-900, CCNA Security, CEH or CISSP.
  • Understanding of networking protocols (e.g., IPSEC, TLS, SSH, SNMP, 802.1X).
  • Understanding encryption technologies such as AES, RSA, SHA, Certificates,
  • Strong understanding of TCP / IP principals along with using Wireshark for in-depth network traffic filtering and analysis.
  • Proven experience gained in a security role, with hands on expertise with implementing security measures and protocols.
  • Hands-on experience with monitoring, network and security diagnostic and network analytics tools.
  • Excellent communication and client facing/customer service skills.
  • Proven experience working to ITIL best practices.
  • Able to obtain or currently hold the relevant security clearances (SC and/or NPPV).
  • Full, current driving licence.
  • Strong interpersonal/team skills.
  • Self-motivation

Additional Information

We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:

  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover  (with the option to increase cover at an additional cost)
  • A Group Pension Plan 
  • A selection of flexible benefits to suit your individual needs 

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

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What You Should Know About Technical Consultant - Infrastructure Security (Security Cleared), NECSWS

Are you passionate about securing vital infrastructure? Join NEC Software Solutions as a Technical Consultant - Infrastructure Security and make a real difference! Working primarily from home, with approximately 6-8 visits to customer sites each month, you’ll play a crucial role in maintaining network security for emergency services like British Transport Police and Ministry of Defence Police. As a Technical Consultant, you'll tackle security-related incidents, implement best practices, and improve our engineering solutions. You'll also be working closely with our Network Engineering team, ensuring all systems are resilient and up-to-date. Your responsibilities will include monitoring security incidents, applying IT health checks, installing essential patches, and enhancing security policies and procedures. You'll engage extensively with clients, providing both technical advice and reassurance in a professional manner. The role offers the chance to work autonomously as you grow in experience, with support from a talented team. We are dedicated to safety and health practices, promoting a clean and productive environment. With a competitive benefits package including generous holiday options, life assurance, and a pension plan, you’ll have the support you need to thrive in this rewarding position. Ready to kickstart your career with us? We can’t wait to meet you, especially if you've been living in the UK for at least five years, as we require certain security clearances.

Frequently Asked Questions (FAQs) for Technical Consultant - Infrastructure Security (Security Cleared) Role at NECSWS
What are the main responsibilities of a Technical Consultant - Infrastructure Security at NEC Software Solutions?

As a Technical Consultant - Infrastructure Security at NEC Software Solutions, your main responsibilities include maintaining network security for engineering solutions, assisting in resolving security incidents, and researching security best practices. You'll also apply IT health check remediation fixes, support the Network Engineering team, and ensure all change/project work is delivered promptly, making your role pivotal in safeguarding our clients.

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What qualifications do I need to apply for the Technical Consultant - Infrastructure Security position at NEC Software Solutions?

To apply for the Technical Consultant - Infrastructure Security position at NEC Software Solutions, you should have proven hands-on network and security experience, relevant certifications such as SC-900, CCNA Security, CEH, or CISSP, and a solid understanding of networking protocols and encryption technologies. Excellent communication and client-facing skills are also essential for this role.

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What is the work environment like for a Technical Consultant - Infrastructure Security at NEC Software Solutions?

At NEC Software Solutions, as a Technical Consultant - Infrastructure Security, you'll primarily work from home but will occasionally visit customer sites. The work environment promotes professional growth and teamwork, ensuring that you have the resources and support necessary to excel in your role while also engaging extensively with clients on security matters.

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What does the career growth look like for a Technical Consultant - Infrastructure Security at NEC Software Solutions?

Career growth for a Technical Consultant - Infrastructure Security at NEC Software Solutions is promising. As you gain experience, you’ll achieve higher autonomy in your projects and responsibilities. The company values professional development and offers training opportunities, allowing you to expand your skills in network security and infrastructure management.

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How does NEC Software Solutions support the work-life balance for its Technical Consultant - Infrastructure Security employees?

NEC Software Solutions supports work-life balance for its Technical Consultant - Infrastructure Security employees by offering a flexible work environment, generous paid holiday options, and a competitive benefits package. This allows employees to manage their professional responsibilities while enjoying personal time.

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Common Interview Questions for Technical Consultant - Infrastructure Security (Security Cleared)
Can you describe your experience with network security protocols?

When answering this question, highlight specific security protocols you have experience with, such as IPSEC, TLS, or AES. Discuss how you have implemented these protocols in previous roles and any challenges you've overcome in ensuring network security.

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What steps would you take to resolve a security incident?

In your answer, outline a systematic approach you would take, such as identifying the incident, assessing the severity, containing the breach, and implementing corrective measures. Emphasize the importance of communication and collaboration with the team.

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How do you stay updated on security best practices?

Discuss the various sources you utilize to stay informed, such as industry blogs, webinars, or security conferences. Mention any specific certifications you are pursuing or have completed to enhance your knowledge in network security.

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What is your experience with ITIL best practices?

Explain your familiarity with ITIL principles and how you have applied them in past roles to improve service delivery, incident management, or change control, providing specific examples wherever possible.

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Can you provide an example of a successful security project you led?

When answering this question, describe a specific project, the goals, the strategy you implemented, and the outcome. Use metrics or feedback to demonstrate the project’s success and your role in achieving it.

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How would you approach communicating technical details to a non-technical client?

Highlight your ability to translate complex technical concepts into simple, relatable terms. Discuss your experience in working with diverse teams or clients and how effective communication fostered better understanding and collaboration.

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What role does documentation play in network security?

Explain the importance of documentation in maintaining network security. Mention how it aids in compliance, facilitates troubleshooting, and provides reference points for future projects, ensuring consistency and quality in your work.

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What tools do you typically use for network and security diagnostics?

List specific tools you have used, such as Wireshark for traffic analysis or various network monitoring solutions. Explain how you use these tools to enhance your efficacy in performing diagnostics and identifying vulnerabilities.

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How do you prioritize tasks when managing multiple security incidents?

Discuss your approach to task prioritization, such as assessing the severity of incidents, potential impact, and SLA requirements. Provide examples of how you effectively managed competing priorities in previous roles.

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What would you do if you discovered a vulnerability during a routine check?

Outline the steps you would take, including assessing the risk, documenting the finding, informing necessary stakeholders, and implementing remediation efforts. Highlight your experience with vulnerability management protocols.

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NEC software solutions are provided to customers by national governments and international health organizations. They’re also police forces, emergency services, local authorities, and housing providers, all working to prevent harm and provide the ...

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Full-time, hybrid
DATE POSTED
April 1, 2025

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