Sales Development Representative (12-month Contract)

At Nelson, we’ve been shaping the future of education for children and youth across Canada for over 110 years. As the country’s largest K-12 education content provider, we remain dedicated to our legacy of looking forward, paving the way in creating boundless, accessible, and engaging learning experiences for all. 

Our innovative solutions, including Edwin, our digital learning platform, provide curriculum-aligned content that support diverse learning styles while fostering critical thinking, creativity, and lifelong learning. We listen intently to the unique needs of educators, students, and administrators everywhere, and continuously evolve what we do and build to improve their lives daily. 

When we’re searching for individuals to join our team, we look for bold, innovative team players with a passion for education and making a positive difference in our communities. If this sounds like you, we want to hear from you! Apply to join our team today. Let’s Create Possible, one learner at a time. 

About the Role

Under the general direction of the VP, Sales, the Sales Development Representative (SDR) will play a key role in driving the growth of our Nelson Solutions’ Product Offering through an inbound sales model.

We seek a highly organized candidate with strong communication skills, the ability to thrive in a fast-paced environment, and experience with sales technologies such as Salesforce. This entry-level role offers diverse opportunities for growth within the Sales team with a multitude of learning opportunities aboard a team of world class professionals. This is a temporary, 12-month contract position.

Key Accountabilities

• Contact current and retired customers with information about new products.
• Demonstrate consultative selling techniques to identify how our products and services can best meet the our customers’ prospective needs.
• Accurately record and track all lead interactions, including contact information, lead status, notes, and follow-up activities, within the CRM system (Salesforce).
• Work with professional organizations to get promotional material out to their membership.
• Seek out new customer opportunities.
• Monitor all school conferences for additional sales opportunities.

Who You Are

The Sales Development Representative (SDR) is a highly organized, detail-oriented early career Sales professional with an interest in the Education industry. You are a proactive, thoughtful problem-solver who is able to communicate clearly and professionally with customers and internal stakeholders. You are responsible, prompt, and have a passion for providing exceptional customer service. The successful candidate will demonstrate the following traits:

• 1-2 years of experience in a Sales or Lead Generation role.
• Experience in K12 education and/or SaaS sales environments is an asset.
• Strong professional presence with excellent verbal and written English communication skills.
• Ability to operate in a fast-paced environment.
• Ability to work independently.
• Deadline-oriented with the ability to multitask and prioritize workload effectively.
• Comfort with computer systems, quick to learn.
• Strong customer service skills and high regard for customer satisfaction.
• Well-organized, with excellent attention to accuracy and details.
• Comfortable and adaptable to work peak times and volumes (cyclical).
• Familiarity with Salesforce and Microsoft applications is considered an asset.

What We Offer

At Nelson, we believe in taking care of our people.

Your well-being, growth, and work-life balance matter to us, which is why we offer a comprehensive benefits package designed to support you—professionally and personally.

The below benefits apply to this temporary contract position:

• Hybrid work model (2-days/week in-office in North York, 3-days/week WFH)
• Flexible working hours (M-F)
• Access to LinkedIn Learning for continuous skill growth
• Mentorship and professional development opportunities
• A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling, and many things in-between.
• This is a 12-month contract position with the opportunity to become a full-time role based on performance and needs of the business.

Don’t have 100% of the above qualifications? Do you still think Nelson is a great fit for you? We encourage you to apply anyway!  

Our EDI Statement

Nelson teaches the world by learning from everyone in it. 

We are committed to fostering an equitable, diverse, and inclusive workplace environment. This is an integral part of our company’s culture and mission that aligns with our four key pillars of Employee Diversity, Developing Authentic and Accurate Content, Amplifying External Voices, and Supporting the Local Community and Beyond.

We believe in the power of education and our ability to impact social change. Truth, honesty, integrity, and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners. 

We value a respectful, inclusive, and safe workplace that nurtures belonging and represents many different cultures, backgrounds, perspectives, and opinions. Everyone is free to be who they are. 

We foster and continue to build relationships that are equitable, diverse, and inclusive with existing and future partners in education.

We commit to holding ourselves accountable by creating measurable short and long-term goals that place equity, diversity, and inclusion at the core of what we do in our resources, the workplace, the educational community, and in the larger society. 

We strive to build an inclusive world for everyone. We are stronger together.

Our Commitment

Nelson is an equal opportunity employer and is committed to Inclusion, Equity and Diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status. 

Should you require any accommodation during our recruitment and selection process, please reach out to peopleandengagement@nelson.com.