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Operations Training Coordinator

Description

  

Corporate Statement 

Nephron Pharmaceuticals is a privately-owned global leader in the manufacturing of generic drug products, over-the-counter (OTC) drug products and medical devices. Nephron’s products are sterile, preservative and additive free and proudly made in the USA! We are headquartered in West Columbia, South Carolina. Our location provides the ability to develop new devices and medications including respiratory therapies, ophthalmic, and injectables, for in-house or contract manufacturing opportunities. The facility utilizes completely automated manufacturing, packaging, and distribution systems, in addition to high volume and redundant utility systems, to ensure production system availability. Nephron specializes in Blow-Fill-Seal (BFS) manufacturing, a niche technology that allows a vial of medication to be formed, filled and sealed in a continuous process, in a sterile, enclosed environment and without human intervention.

As an industry leader in product safety and quality, Nephron produces a variety of inhalation solutions, and has distributed over 1 billion doses of respiratory medication per year since 2009. The company’s longstanding relationships with major drug wholesalers allow us to distribute our products to retail pharmacies, mail order pharmacies, hospitals, home care companies, and long-term care facilities. Nephron has a sales force that covers all fifty states and some international territories. Nephron exists to provide top-quality, affordable medications to everyone. Our quality first culture is built on: Transformation, Execution and Trust.

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Job Title: Operations Training Coordinator

Job Purpose:
The Operations Training Coordinator is responsible for developing, delivering, and maintaining training programs for operators, technicians, and other production personnel across multiple key areas, including Formulation, 503B sterile manufacturing, Blow-Fill-Seal (BFS) operations, Engineering processes, Machine Shop, and Packing. This role ensures that all employees are thoroughly trained on Standard Operating Procedures (SOPs), CGMP guidelines, aseptic techniques, equipment operation, troubleshooting, safety protocols, and quality assurance processes. By enhancing employee skills, supporting continuous learning, and tracking training effectiveness, the Operations Training Coordinator plays a vital role in optimizing efficiency, maintaining compliance, and ensuring sterility assurance.

  

Essential Duties and Responsibilities:

Training Program Development & Delivery:

  • Design, implement, and maintain training programs for Formulation, 503B sterile manufacturing,      BFS production, Engineering, Machine Shop operations, and Packing      processes.
  • Develop comprehensive training materials, including presentations, job aids, process guides, and      visual SOPs tailored to specific operational functions.
  • Facilitate hands-on training and classroom instruction on aseptic techniques, BFS machine operations,      sterility assurance, troubleshooting, and CGMP compliance.
  • Organize and lead regular training sessions for machine operators, technicians, and packing staff to      enhance cross-training and multi-functional skill development.

On-the-Floor Training Support:

  • Provide on-the-job training and real-time coaching to production teams working in Formulation, BFS,      Engineering, Machine Shop, and Packing areas to ensure proper SOP execution and compliance.
  • Actively engage with operators and technicians in ISO 5 and ISO 7 environments, reinforcing aseptic practices and troubleshooting techniques during production runs.
  • Support line interventions, equipment setups, and changeovers, offering training to minimize downtime and enhance operator competence.

Compliance & Documentation:

  • Ensure all training programs and activities comply with CGMP, FDA 503B guidelines, SOPs, and sterile      processing standards.
  • Maintain accurate training  records, including training logs, competency assessments, and      certification tracking across all operational areas.
  • Conduct periodic audits of training effectiveness and documentation to ensure compliance and identify      areas for improvement.
  • Support investigations by providing training-related documentation during deviation reviews and root      cause analyses.

Performance Monitoring & Reporting:

  • Track and analyze key training metrics, such as operator competency, error rates, equipment      downtime, production efficiency, and compliance performance.
  • Prepare and distribute training performance reports to leadership, quality teams, and senior      management.
  • Regularly review and update training materials to reflect changes in processes, SOPs, or regulatory      requirements.

Employee Development & Engagement:

  • Foster a learning culture by encouraging continuous skill development, cross-training, and professional      growth across departments.
  • Establish a feedback loop by gathering insights from trainees and operational leads to improve future      training sessions.
  • Lead daily shift briefings, pre-batch briefings, and post-production debriefs to align teams on      training priorities, process changes, and sterility protocols.

Safety & Sterility Maintenance:

  • Promote and reinforce safety protocols, including proper use of personal protective equipment (PPE),      safe machine operation, and cleanroom hygiene.
  • Train and oversee housekeeping, cleaning protocols, and sterility assurance practices in      ISO-classified environments.
  • Ensure all employees maintain compliance with 5S, CGMP cleanliness, and safety standards in      Formulation, BFS, Machine Shop, and Packing areas.

Supplemental Functions:

  • Perform other training-related duties as assigned.

  

Job Specifications and Qualifications:

Knowledge:

  • In-depth understanding of  sterile techniques, BFS operations, and troubleshooting of aseptic filling      processes.
  • Knowledge of CGMP, FDA 503B regulations, SOP documentation, and cleanroom protocols (ISO 5/ISO 7).
  • Familiarity with Formulation processes, BFS machine functionality, Engineering troubleshooting, Machine      Shop operations, and Packing workflows.
  • Strong communication, coaching, and leadership skills, with the ability to adapt training      methods to various learning styles.

Education/Experience:

  • High school diploma or quivalent required; associate or bachelor’s degree in a relevant field      (e.g., technical training, pharmaceutical sciences) preferred.
  • 3+ years of experience in      sterile pharmaceutical manufacturing, BFS operations, Formulation,      Engineering, Machine Shop, or Packing.
  • Previous experience in developing and delivering technical training programs in CGMP-compliant or      503B sterile manufacturing environments is highly desirable.

Licensing and Certification:

  • Certification ininstructional design, adult learning, or technical training preferred.
  • Lean Manufacturing, Six Sigma, or similar process improvement certifications are a plus.

  

Working Conditions / Physical Requirements:

  • Ability to stand for extended periods, lift and carry equipment up to 50 lbs, and work in      sterile, cleanroom environments.
  • Comfortable wearing required PPE (sterile gloves, gowns, masks, goggles) and working in ISO 5 and ISO 7      environments.
  • Willingness to work flexible hours, including shift rotations, to support training needs across      Formulation, BFS, Engineering, Machine Shop, and Packing operations.

Salary: Based on experience.

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The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. 

Nephron Pharmaceuticals is an equal employment opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, sexual orientation, age, national origin, mental or physical disability of a qualified individual, veteran or military status, pregnancy, marital status, familial status, genetic information, or any other consideration made unlawful by applicable federal, state or local law.

Nephron Pharmaceuticals is a drug free workpla

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What You Should Know About Operations Training Coordinator, NEPHRON SC, LLC

Join Nephron Pharmaceuticals as an Operations Training Coordinator in the vibrant West Columbia, South Carolina! In this pivotal role, you'll be the driving force behind the training and development of our excellent team of operators and technicians in key areas like formulation and Blow-Fill-Seal (BFS) operations. Your expertise will guide the design and delivery of comprehensive training programs, ensuring everyone is up to speed with our Standard Operating Procedures (SOPs) and compliance guidelines. You're not just orchestrating training sessions; you're creating an engaging learning environment where continuous improvement thrives. You'll deliver impactful hands-on training and support on-the-floor coaching to reinforce best practices in our sterile manufacturing settings. By monitoring training effectiveness and developing training materials tailored to various operational functions, you’ll ensure we consistently uphold our reputation for quality and safety. Working closely with teams, you'll promote a culture of learning and engagement that empowers employees to excel. If you are passionate about delivering top-notch training and driving operational excellence in a leading-edge pharmaceutical company, we would love to meet you! With Nephron, you're not just leaving a mark; you're part of a mission to provide quality medications worldwide. Let your career take a new direction with us!

Frequently Asked Questions (FAQs) for Operations Training Coordinator Role at NEPHRON SC, LLC
What are the primary responsibilities of the Operations Training Coordinator at Nephron Pharmaceuticals?

As the Operations Training Coordinator at Nephron Pharmaceuticals, your key responsibilities will include designing and delivering training programs for various operational areas. You'll develop training materials and facilitate both classroom and on-the-job training for employees, ensuring thorough understanding of Standard Operating Procedures (SOPs) and CGMP compliance. You'll also support daily operations by providing real-time coaching and maintaining accurate training records.

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What qualifications do I need to become an Operations Training Coordinator at Nephron Pharmaceuticals?

To qualify for the Operations Training Coordinator position at Nephron Pharmaceuticals, you need at least a high school diploma, while an associate or bachelor's degree in a relevant field is preferred. Additionally, you should have over three years of experience in sterile pharmaceutical manufacturing or related fields and ideally possess certifications in instructional design or technical training.

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How does the Operations Training Coordinator contribute to compliance at Nephron Pharmaceuticals?

The Operations Training Coordinator plays a critical role in ensuring compliance at Nephron Pharmaceuticals by developing training that adheres to CGMP and FDA 503B guidelines. By maintaining training records and conducting audits, you will help identify gaps and ensure that all training materials and practices reflect current regulations, fostering a consistently compliant manufacturing environment.

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What type of training methods will I implement as the Operations Training Coordinator at Nephron Pharmaceuticals?

In the role of Operations Training Coordinator at Nephron Pharmaceuticals, you will implement various training methods, including hands-on training, classroom instruction, e-learning modules, and on-the-floor coaching. This diverse approach ensures training effectiveness for operators and technicians, catering to different learning styles to maximize understanding and retention.

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What environment will I be working in as the Operations Training Coordinator at Nephron Pharmaceuticals?

As an Operations Training Coordinator at Nephron Pharmaceuticals, you will work in sterile, cleanroom environments that follow strict ISO classification standards (ISO 5 and ISO 7). This entails adhering to rigorous safety protocols and wearing necessary personal protective equipment (PPE) while engaging with production teams to enhance compliance and performance.

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Common Interview Questions for Operations Training Coordinator
What experience do you have in developing training programs in a pharmaceutical setting?

In responding to this question, highlight specific examples of training programs you have designed and implemented in previous roles. Discuss any relevant methodologies you employed, the impact of your training on employee performance, and your ability to adapt training materials for diverse audiences.

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How do you ensure compliance with CGMP and FDA regulations during training?

To ensure compliance, emphasize your strategies for incorporating CGMP and FDA guidelines into training materials. Discuss your experience in maintaining thorough records, conducting audits, and regularly reviewing training content to address regulatory changes and reinforce compliance culture within the team.

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Can you describe a challenging training situation you faced and how you overcame it?

When answering this question, think of a specific situation where a training initiative faced resistance or was not producing the desired results. Describe how you identified the challenge, adapted your strategy, and successfully engaged participants, ultimately turning the situation around and achieving training objectives.

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What methods do you use to evaluate the effectiveness of your training programs?

Discuss various metrics and methods you use to assess training effectiveness, such as pre-and post-training assessments, feedback surveys, and performance metrics. Highlight how you utilize this data to make continuous improvements to your training programs and align them with operational needs.

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How do you keep up with industry trends in pharmaceutical manufacturing training?

Keeping up with industry trends can be showcased by mentioning resources you follow, such as industry publications, webinars, and professional networks. Discuss any relevant certifications or courses you are pursuing to cultivate your knowledge continuously and enhance your training expertise.

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What role does hands-on training play in your training programs?

Explain that hands-on training is essential in your programs as it reinforces theoretical knowledge through practical application. Provide examples of how on-the-job training enriches employees' understanding and builds operational competencies to improve overall performance.

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How do you tailor training programs to accommodate different learning styles?

Tailoring training programs requires an understanding of diverse learning preferences. Discuss how you incorporate visual aids, hands-on activities, and discussion-based approaches in your programs to cater to visual, auditory, and kinesthetic learners, ensuring all employees can effectively engage with the material.

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What strategies do you use to foster a culture of continuous learning among employees?

To foster a continuous learning culture, describe your efforts in encouraging professional development through regular training sessions, workshops, and mentorship programs. Emphasize the importance of open communication and feedback loops to understand employees' evolving training needs and interests.

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How do you handle feedback from trainees regarding training content?

Handling feedback well is essential for program improvement. Discuss your approach to actively soliciting feedback from trainees, evaluating it constructively, and making necessary adjustments to training content and delivery methods to address concerns or enhance engagement.

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What safety protocols do you emphasize during training in a sterile environment?

Highlight the critical safety protocols that you emphasize during training, such as proper use of personal protective equipment (PPE), understanding cleanroom procedures, and maintaining aseptic techniques. Provide examples of how you integrate these protocols into training to ensure compliance and employee safety.

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FUNDING
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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