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Job details

Business Analyst

NeuroFlow is dedicated to transforming behavioral health in the healthcare ecosystem and is looking for a Business Analyst/Junior Project Manager to support stakeholder relationships and ensure customer success.

Skills

  • Project management
  • Business analysis
  • Customer success
  • Communication
  • Analytical skills

Responsibilities

  • Assist with project planning and execution.
  • Develop stakeholder relationships.
  • Monitor customer success goals.
  • Manage account activities.
  • Support internal relationships for customer feedback.

Education

  • Bachelor’s degree in Business Administration or related field

Benefits

  • Flexible work schedule
  • Unlimited PTO
  • Medical coverage
  • 401K
  • Parental leave
  • Onsite gym
To read the complete job description, please click on the ‘Apply’ button
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CEO of NeuroFlow
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Chris Molaro
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst, NeuroFlow

As a Business Analyst at NeuroFlow in Philadelphia, Pennsylvania, you'll be stepping into a vibrant company that's on a mission to revolutionize behavioral health. Founded by CEO Christopher Molaro, who brings a wealth of experience from his time in the Army, NeuroFlow is dedicated to breaking down barriers in mental health care. In this role, you'll be supporting enterprise-scale relationships, particularly with the VA and other government clients, while aiding the Client Success Executive in aligning strategies that truly drive ROI. You will assist with everything from project planning to maintaining fruitful relationships with clients. Your keen analytical skills will ensure that you contribute to identifying customer needs and create tailored solutions that boost client success and foster long-term partnerships. You'll be involved in cross-functional collaborations, helping to ensure that client feedback is seamlessly integrated into our processes, and assisting with account management activities to meet deliverables. Take pride in the knowledge that your work contributes to changing lives and making mental health support accessible for all. Join NeuroFlow and be part of a company that values flexibility, creativity, and impact, all while providing a fun and engaging work environment. If you're a problem-solver with a solid background in project management or business analysis, this is your chance to make a difference!

Frequently Asked Questions (FAQs) for Business Analyst Role at NeuroFlow
What does a Business Analyst at NeuroFlow do?

At NeuroFlow, a Business Analyst plays a critical role in supporting enterprise-scale relationships, especially with clients like the VA. You will help with project planning, monitor project milestones, and engage in cross-functional collaboration to ensure client success.

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What qualifications are needed for the Business Analyst position at NeuroFlow?

To be considered for the Business Analyst role at NeuroFlow, candidates should ideally have 1-3 years of experience in project management, business analysis, or account management, particularly in healthcare or SaaS environments. A bachelor's degree in Business Administration or a related field is typically required.

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How does NeuroFlow support its Business Analysts in their role?

NeuroFlow fosters a supportive work environment for Business Analysts by encouraging collaboration and providing resources to succeed. You will find opportunities for professional growth and development, including access to project management tools and mentorship from experienced team members.

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What skills are essential for a successful Business Analyst at NeuroFlow?

Essential skills for a successful Business Analyst at NeuroFlow include strong analytical and problem-solving capabilities, effective communication skills, proficiency with project management tools like Jira or Trello, and an understanding of customer success metrics.

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What kind of work culture can a Business Analyst expect at NeuroFlow?

NeuroFlow boasts a vibrant and award-winning culture that encourages flexibility, creativity, and accountability. As a Business Analyst, you can expect a fun and engaging environment with opportunities for meaningful impact in improving mental health care.

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Common Interview Questions for Business Analyst
How do you prioritize tasks in a project as a Business Analyst?

When prioritizing tasks, it's essential to assess project timelines, stakeholder needs, and business objectives. Communicate with your team and clients to understand priorities and make informed decisions to keep the project on track.

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Can you describe a time when you solved a complex problem?

Provide a specific example where you analyzed data, identified the core issue, and proposed a solution. Highlight your analytical skills and the impact of your solution on the project's success.

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How do you handle conflicting stakeholder requirements?

It's crucial to listen objectively to each stakeholder's needs and find common ground. Facilitate discussions to clarify objectives and negotiate compromises that align with both client needs and company goals.

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What methods do you use for gathering requirements from clients?

I typically employ interviews, surveys, and workshops to gather requirements, ensuring I ask the right questions to elicit the necessary information. Building rapport with clients also helps in understanding their needs better.

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How do you ensure that a project's deliverables meet client expectations?

Regular communication with clients throughout the project lifecycle is key. I ensure transparency in progress updates and align deliverables with client expectations through feedback loops and milestone reviews.

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What tools do you use for project management and analysis?

I commonly use tools such as Jira and Asana for project management, along with Excel for data analysis. Familiarity with CRM platforms like Salesforce also helps me manage client relationships efficiently.

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Describe your experience with data analysis and reporting.

I have analyzed large datasets to derive actionable insights, created reports for stakeholders, and used visualization tools to present findings clearly. The goal is always to support data-driven decision-making.

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How do you stay organized while managing multiple projects?

Utilizing project management tools and maintaining a prioritized task list helps keep me organized. Staying adaptable also allows me to shift focus as project demands evolve.

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What strategies do you use for effective communication with teams?

Effective communication strategies include regular team check-ins, clear documentation, and active listening. I also encourage open dialogue to address any concerns that arise quickly.

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How would you describe your approach to client relations?

I prioritize building strong relationships based on trust and transparency. Actively listening to client feedback and proactively addressing concerns ensures that I can effectively support their success.

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NeuroFlow provides best-in-class technology and care services for effective integration of behavioral health at scale. Our platform enables innovative health plans, leading health systems, and government organizations to capture behavioral health...

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DEPARTMENTS
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TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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