Strategic Accounts Manager

As a Strategic Accounts Manager at Nexxen, you will oversee all aspects of account management after sales, from launching new clients to ensuring their growth. This includes acting as the primary contact for your clients, analyzing account health, optimizing opportunities for upselling, and integrating new publishers onto our platform while providing strategic consulting for inventory monetization.

Candidates for the Strategic Accounts Manager role at Nexxen should possess at least 3 years of account management experience in a client-facing role, a keen ability to negotiate and close deals, and a solid understanding of digital advertising, especially across various formats like display and OTT/CTV video. A background with an SSP, DSP, or ad tech vendor is preferred.

To be a strong candidate for the Strategic Accounts Manager position at Nexxen, you should ideally hold a bachelor's degree and have at least 3 years of experience in account management. Your analytical skills will be crucial for assessing data and making informed decisions about client strategies and upsells.

Nexxen is committed to fostering your growth as a Strategic Accounts Manager by providing comprehensive training and support, access to a vast range of resources, and ongoing mentorship from experienced team members. We also encourage a culture of collaboration, where creative ideas lead to innovative solutions that drive success for our clients.

The work culture at Nexxen emphasizes diversity, inclusivity, and collaboration. As a Strategic Accounts Manager, you'll be supported by a team that values creativity and open communication. Our team follows a hybrid work schedule, allowing you to enjoy the flexibility of remote work combined with in-office collaboration three days a week.

Highlight your years of experience, the types of accounts you've managed, and any specific strategies you successfully implemented to improve client results. Sharing quantitative metrics can strengthen your response, showing your effectiveness in optimization and upsales.

For this question, discuss your approach to conflict resolution, showcasing your communication and negotiation skills. Provide specific examples where you turned a challenging situation into a positive outcome to illustrate your capabilities.

Explain your methods for gathering and analyzing data, such as key performance indicators (KPIs) and metrics. Discuss tools you may use and how these insights drive your decision-making processes for account strategies.

Share specific scenarios where you identified upselling opportunities and successfully implemented them. Detail your thought process on understanding client needs and matching them with the right solutions from Nexxen's offerings.

Share an example where you collaborated with departments like product or engineering. Focus on the communication strategy you employed and the successful outcome of your joint efforts in supporting the client.

Discuss your techniques for building rapport with clients, such as regular check-ins, strategic updates, and providing value through insights. Emphasize the importance of trust and transparency in long-lasting relationships.

Explain your organizational skills and tools you use for time and task management. Outline how you assess urgency and importance to tackle your workload effectively while ensuring every client feels valued.

Share your understanding of Nexxen's unique offerings, such as the hybrid technology stack, and your appreciation for the company's emphasis on creativity and inclusivity. Relating it to your personal career values can create a strong connection.

Discuss your systematic approach to onboarding clients, emphasizing the importance of understanding their needs, providing training, and ensuring smooth transitions to leverage Nexxen's capabilities effectively.

Focus on your passion for helping clients succeed, the excitement of closing deals, and the fulfillment you get from seeing your efforts translate into measurable success for both the client and the company.