Restaurant Server - Marketplace Café - King of Prussia

As a Restaurant Server at Marketplace Café - King of Prussia, you will share your culinary knowledge, suggest menu items, and ensure exceptional customer service. You’ll also handle phone inquiries and manage financial transactions efficiently, contributing to a positive dining environment.

To be considered for the Restaurant Server position at Nordstrom's Marketplace Café, you should have at least one year of experience in the food service industry, possess a food handler’s card if required, and showcase effective communication skills to interact with customers and colleagues.

Nordstrom supports its Restaurant Servers at Marketplace Café by offering comprehensive benefits that include medical, dental, and retirement plans, as well as employee discounts. This commitment to employee well-being showcases how much they value their team.

Yes, flexibility is key for a Restaurant Server at Marketplace Café - King of Prussia. The role involves working a variety of shifts, allowing you to balance your personal commitments while contributing to an engaging dining experience for guests.

Working as a Restaurant Server at Nordstrom's Marketplace Café offers a fast-paced and lively atmosphere where teamwork and communication are vital. You'll work closely with fellow servers and kitchen staff to create a memorable dining experience for every guest who walks through the door.

Approach the situation calmly, actively listen to the customer's concerns, and offer feasible solutions to resolve the issue. Always maintain a positive demeanor, ensuring the customer feels valued and understood.

I focus on customer needs first, ensuring timely service. I prioritize taking orders and delivering food while supporting my team to maintain a smooth workflow throughout the entire dining experience.

Excellent customer service involves being attentive, responsive, and genuinely caring about the customer's experience. It’s about building rapport and creating a welcoming environment where guests feel appreciated.

If I make a mistake, I acknowledge it immediately and apologize to the customer. I would then take prompt action to correct it, ensuring the customer’s needs are met and their experience remains positive.

I utilize a systematic approach, such as keeping a notepad to track orders and prioritize tasks. I also communicate regularly with my team to ensure everyone is on the same page, enhancing overall service efficiency.

In previous roles, I thrived in busy settings where multitasking was essential. I learned to manage my time effectively, prioritize tasks, and maintain a positive attitude under pressure, which are crucial traits for a Restaurant Server.

I recommend items by asking guests about their preferences and dietary restrictions. I focus on highlighting our popular dishes and seasonal specialties while conveying enthusiasm for the menu, creating excitement around our offerings.

I am passionate about delivering exceptional customer service in an engaging environment, and I admire Nordstrom's commitment to quality and employee support. I am excited about the opportunity to contribute to such a dynamic team.

I have a flexible schedule and can adapt to various shifts. I understand the importance of being available during peak hours and am committed to contributing to the team as needed.

To ensure accuracy, I repeat the order back to the customer, confirming details before leaving the table. I also make notes and stay organized to minimize mistakes and provide the best service experience.