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Patient Care Tech- Observation Part Time Nights - job 1 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Nursing student who have successful completed one clinical rotation. Must provide written verification of successful completion of said rotation.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech- Observation Part Time Nights, Northwestern Memorial Healthcare

Join Northwestern Medicine as a Patient Care Tech for part-time night shifts, where your contributions will create a positive impact on patients during their stay. Here, every interaction matters in our quest for better healthcare. As a Patient Care Tech, your role will be multifaceted. You'll work closely under the supervision of clinical RNs and physicians, performing key clinical and patient care functions that support our dedicated staff and the individuals we care for. Your responsibilities will include collecting and transporting specimens, obtaining 12 lead EKGs, assisting with patient hygiene, and performing bladder scans. You'll be crucial in ensuring patients feel safe and comfortable, responding promptly to call lights and requests for assistance. Furthermore, you will engage in hourly patient rounding and document critical care data, ensuring our approach remains patient-focused. At Northwestern Medicine, we believe in investing in our team, offering benefits such as tuition reimbursement and matched 401(k) contributions, because a happy team leads to happier patients. If you're looking to make a genuine difference in the healthcare landscape while advancing your career, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Patient Care Tech- Observation Part Time Nights Role at Northwestern Memorial Healthcare
What qualifications do I need to be a Patient Care Tech at Northwestern Medicine?

To become a Patient Care Tech at Northwestern Medicine, you must have a high school diploma or equivalent and either complete an accredited CNA program or be a nursing student who has finished one clinical rotation, along with BLS certification through the American Heart Association.

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What are the primary responsibilities of a Patient Care Tech at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, your primary responsibilities will include collecting patient specimens, performing EKGs, assisting with patient hygiene, conducting hourly rounding, and documenting care data as directed, all while providing compassionate support to both patients and healthcare teams.

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How does Northwestern Medicine support the growth of Patient Care Techs?

Northwestern Medicine supports the growth of Patient Care Techs by offering ongoing training and development opportunities, enabling you to meet your learning needs in collaboration with nursing leadership. You'll have access to in-services and performance improvement activities enhancing both your skills and the quality of care provided.

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Are there opportunities for advancement for Patient Care Techs at Northwestern Medicine?

Yes, Northwestern Medicine values its employees and provides various advancement opportunities for Patient Care Techs. With dedication and ongoing education, you can progress towards roles such as Clinical Nurse or other advanced healthcare positions.

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Common Interview Questions for Patient Care Tech- Observation Part Time Nights
What motivated you to apply for the Patient Care Tech position at Northwestern Medicine?

When answering this question, emphasize your passion for patient care and your desire to make a difference in people’s lives. Highlight how Northwestern Medicine's values align with your personal commitment to quality healthcare.

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Can you describe a time when you dealt with a difficult patient or family member?

Describe a specific situation where you exhibited empathy and effective communication. Explain how you listened to the concerns of the patient or family member and worked collaboratively to resolve the issue, showcasing your problem-solving and interpersonal skills.

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How do you prioritize your tasks as a Patient Care Tech?

Discuss your approach to effective time management and prioritization in a busy environment. Talk about assessing the urgency of tasks based on patient needs and collaborating with the healthcare team to ensure all responsibilities are met timely.

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What strategies do you use to ensure effective communication with patients and colleagues?

Share your experience with clear and concise communication, and the importance of actively listening in a healthcare setting. Discuss how you adapt your communication styles to suit the needs of both patients and team members.

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How would you handle an emergency situation as a Patient Care Tech?

Highlight your training and preparedness for emergencies, citing past experiences if applicable. Explain how you remain calm, assess the situation, and quickly communicate with the team to ensure patient safety and deliver appropriate interventions.

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What is your experience with electronic medical records systems?

Briefly discuss your familiarity with EMR systems, including types you've used and the importance of accurate documentation in patient care. If you've received training, be sure to mention that as a strength.

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How do you manage stress when caring for multiple patients?

Share your techniques for stress management, such as maintaining composure through time management, teamwork, and prioritization. Emphasize the importance of self-care and knowing when to seek support from colleagues.

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What role do you believe a Patient Care Tech plays in the healthcare team?

Explain that a Patient Care Tech acts as a vital link between patients and healthcare professionals, ensuring the delivery of quality care and support. Your role includes facilitating communication, promoting patient comfort, and assisting with essential clinical tasks.

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Describe a time you went above and beyond for a patient.

Provide an example illustrating your commitment to patient care. Highlight how your actions had a positive impact on the patient's experience, showcasing your compassion and dedication to the role.

Join Rise to see the full answer
How do you stay updated on best practices in patient care?

Mention that you actively seek ongoing education opportunities, whether through professional organizations, in-service trainings, or staying informed on the latest healthcare trends to ensure the highest level of care.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
March 29, 2025

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