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Patient Care Tech- Observation Part Time Nights - job 2 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Nursing student who have successful completed one clinical rotation. Must provide written verification of successful completion of said rotation.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech- Observation Part Time Nights , Northwestern Memorial Healthcare

At Northwestern Medicine, we believe that every patient interaction matters, and as a Patient Care Tech for our Observation unit, especially during those late-night shifts, you'll play a crucial role in delivering compassionate care to our patients. This part-time position at our Lake Forest location is perfect for individuals who thrive in a dynamic healthcare environment and are passionate about making a difference in people's lives. In this role, you will be working under the guidance of our expert clinical RNs and physicians, helping to perform essential clinical tasks such as obtaining EKGs, assisting with personal hygiene, and ensuring that our patients' needs are met promptly and professionally. You'll be actively involved in monitoring patient safety and participating in various performance improvement activities, all while gaining valuable hands-on experience. We value our team members and offer a range of benefits, from tuition reimbursement to retirement matching options, because your development and well-being matter to us. If you're ready to embrace the challenge and join the dedicated Northwestern Medicine family, we would love to have you on board. Together, we can strive for better healthcare, one patient at a time.

Frequently Asked Questions (FAQs) for Patient Care Tech- Observation Part Time Nights Role at Northwestern Memorial Healthcare
What are the primary responsibilities of a Patient Care Tech at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, you will be responsible for a variety of clinical and patient care functions under the supervision of clinical RNs and physicians. Your duties will include collecting and labeling specimens, performing EKGs, assisting with personal hygiene, monitoring patient safety, and documenting care data as per the care plan. You will also respond to patient call lights and aid in ambulation, helping create a supportive environment for healing.

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What qualifications are needed for the Patient Care Tech position at Northwestern Medicine?

To qualify for the Patient Care Tech position at Northwestern Medicine, you will need a high school diploma or equivalent, completion of an accredited CNA program or proof of clinical rotation completion as a nursing student. Additionally, a current Basic Life Support (BLS) certification from the American Heart Association is required. Being on the Illinois CNA Registry is a must for immediate consideration.

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What skills are essential for success as a Patient Care Tech at Northwestern Medicine?

Success as a Patient Care Tech at Northwestern Medicine requires a blend of compassion, strong communication, and multitasking skills. You should be comfortable working in a fast-paced environment, able to prioritize tasks, and maintain professionalism while responding to patients' needs. Physical stamina is also important, as the role involves lifting and assisting patients safely.

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Is on-the-job training provided for Patient Care Techs at Northwestern Medicine?

Yes, Northwestern Medicine is committed to the continuous development of its team members. As a Patient Care Tech, you will receive on-the-job training, participate in annual training sessions, and have opportunities for further education through periodic in-services. This will help you stay updated with the latest practices in patient care and improve your skills.

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What makes working as a Patient Care Tech at Northwestern Medicine a rewarding experience?

Working as a Patient Care Tech at Northwestern Medicine offers a unique opportunity to directly impact patient lives during some of their most vulnerable moments. You play an integral role in patient care, ensuring safety and comfort while working alongside a team of dedicated healthcare professionals. The supportive workplace culture, competitive benefits, and opportunities for professional growth make this an exceptionally rewarding career choice.

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Common Interview Questions for Patient Care Tech- Observation Part Time Nights
Can you describe a time when you provided excellent patient care as a Patient Care Tech?

Share a specific example focusing on your role in patient care. Highlight your ability to respond to patient needs effectively, the actions you took, and the positive outcome of that experience.

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How do you handle stressful situations in a clinical environment?

Discuss your methods for remaining calm under pressure, such as prioritizing tasks, communicating effectively with your team, and focusing on patient safety while maintaining personal composure.

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What certifications do you have that are relevant to the Patient Care Tech role?

Mention your BLS certification and CNA program completion. If you have additional training or certifications, discuss how those enhance your qualifications for the Patient Care Tech position.

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How do you ensure patient safety as a Patient Care Tech?

Explain your approach to patient safety, such as performing regular safety checks, following protocols for patient monitoring, and effectively communicating any concerns to your healthcare team.

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Why are you interested in working for Northwestern Medicine as a Patient Care Tech?

Speak to your passion for their patient-first approach, commitment to professional development, and the values of team collaboration that resonate with your own career goals in healthcare.

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What is your experience with basic patient care tasks?

Detail your hands-on experience, such as assisting with hygiene, ambulation, and performing basic medical tasks during clinical rotations, reinforcing your practical knowledge and ability to fulfill the job requirements.

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How would you assist a patient who is anxious about a procedure?

Demonstrate your empathy and communication skills by explaining how you would reassure the patient, provide clear explanations about what to expect, and collaborate with the healthcare team to address the patient's concerns.

Join Rise to see the full answer
Can you explain the importance of documentation in patient care?

Discuss the critical role that accurate documentation plays in patient safety and care continuity, and outline how you ensure thorough updates on patient data in accordance with guidelines.

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How do you prioritize your tasks during a busy shift as a Patient Care Tech?

Explain your strategy for assessing the most urgent patient needs versus routine tasks, using tools like checklists and regular communication with your team to ensure that everything is handled efficiently.

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What would you do if you witnessed a colleague not following safety protocols?

Discuss your commitment to patient safety by explaining how you would address the issue directly with the colleague or alert a supervisor if needed, ensuring that the team adheres to established safety protocols.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
March 27, 2025

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