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Patient Care Technician - Delnor Wound Care Center Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The schedule for this position is 8a - 4:30p Mon - Fri, no weekends or holidays.  The majority of the time this position does work in the Wound Care Clinic but there will be times when they will need to assist with inpatient wound care on the units.

The Patient Care Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High School Diploma or equivalent
  • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician - Delnor Wound Care Center Full Time Days, Northwestern Memorial Healthcare

If you're looking to make a meaningful impact in the healthcare field, consider becoming a Patient Care Technician at the Delnor Wound Care Center! At Northwestern Medicine, we're dedicated to providing exceptional patient care, and we need enthusiastic individuals like you to join our team. In this full-time role, you'll work from 8 a.m. to 4:30 p.m., Monday through Friday, with no weekend or holiday shifts, giving you a fantastic work-life balance. You'll primarily assist in the Wound Care Clinic but may also lend a hand with inpatient care, making every day diverse and engaging. As a Patient Care Technician, your tasks will include monitoring vital signs, helping patients with daily living activities, and ensuring cleanliness in patient rooms. You'll also be the crucial link between patients and nursing staff, communicating key information and helping to maintain an orderly unit. This position requires flexibility, organization, and the ability to work well under pressure. If you have a high school diploma and relevant certifications, we want to meet you! By joining Northwestern Medicine, you’ll gain access to competitive benefits and a supportive environment dedicated to professional growth. Our mission is clear: to provide superb healthcare while fostering a positive workplace. Are you ready to help us on this quest for better healthcare?

Frequently Asked Questions (FAQs) for Patient Care Technician - Delnor Wound Care Center Full Time Days Role at Northwestern Memorial Healthcare
What are the primary responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, your main responsibilities will include performing basic nursing care activities under the supervision of registered nurses. You'll monitor vital signs, assist patients with daily living activities, and ensure the cleanliness of patient rooms. Additionally, you'll play a vital role in communicating any changes in patients' conditions to the nursing staff, providing essential support to enhance patient care.

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What qualifications are necessary for the Patient Care Technician role at Delnor Wound Care Center?

For the Patient Care Technician position at Delnor Wound Care Center, you need a high school diploma or equivalent and to be certified as a Nursing Assistant, Medical Assistant, or Emergency Medical Technician. Nursing students who have completed one semester of clinical training are also eligible. CPR certification is required, and while phlebotomy experience is preferred, what matters most is your passion for patient care and your ability to manage diverse tasks in a healthcare setting.

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What is the work schedule like for a Patient Care Technician at Northwestern Medicine?

The work schedule for a Patient Care Technician at Northwestern Medicine is designed to provide a healthy work-life balance. Typically, you will work full-time Monday through Friday, from 8 a.m. to 4:30 p.m. This means no weekends or holidays, allowing you to enjoy your personal time while still making a significant difference in patient care.

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Can a Patient Care Technician at Delnor Wound Care Center assist with inpatient wound care?

Yes, as a Patient Care Technician at Delnor Wound Care Center, you will primarily work in the Wound Care Clinic. However, you will also have the opportunity to assist with inpatient wound care as needed. This versatility not only enriches your experience but also enhances the overall patient care provided by our team.

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What soft skills are important for a Patient Care Technician working at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, excellent communication skills, the ability to work under pressure, and a compassionate approach to patient care are vital. Additionally, being organized, flexible, and possessing strong critical thinking skills will help you prioritize tasks effectively and ensure optimal patient care in a dynamic environment.

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Common Interview Questions for Patient Care Technician - Delnor Wound Care Center Full Time Days
What motivated you to pursue a career as a Patient Care Technician?

When answering this question, reflect on your passion for healthcare and helping others. You might talk about personal experiences that inspired you to support patients, the joy of improving someone's quality of life, or how this role aligns with your career goals in the healthcare field.

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How would you handle a situation where a patient is unhappy or in distress?

It's important to approach such situations with empathy and active listening. You could explain the steps you'd take to calm the patient, reassure them, and seek assistance from a nurse if necessary, emphasizing your commitment to providing excellent patient care.

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What basic nursing care activities are you familiar with?

When discussing your familiarity with basic nursing care activities, mention specific tasks such as measuring vital signs, assisting with personal care, and reporting changes in patients' conditions. If you have certifications, highlight those as well to strengthen your response.

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Describe a time when you had to assist a colleague under a stressful situation.

In your response, share a specific example demonstrating teamwork, adaptability, and effective communication. Highlight how you helped prioritize tasks and maintained a calm demeanor to manage the situation effectively.

Join Rise to see the full answer
How do you stay organized and manage your time effectively in a busy environment?

Emphasize strategies you use for time management and organization, such as making to-do lists, setting priorities, or utilizing checklists. Mention your ability to adapt to changing circumstances and how this has contributed to your efficiency in previous roles.

Join Rise to see the full answer
What is your approach to maintaining patient confidentiality?

Discuss your understanding of the importance of patient privacy and confidentiality. Highlight your commitment to following HIPAA guidelines and how you ensure sensitive information is handled appropriately in your daily duties.

Join Rise to see the full answer
Can you provide an example of how you worked as part of a team in a healthcare setting?

When responding, share a specific instance that showcases your ability to collaborate effectively with others. Mention your role, how you supported your team members, and the positive outcome that resulted from your teamwork.

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How do you handle constructive criticism from supervisors or colleagues?

Explain that you view constructive criticism as an opportunity for personal and professional growth. Mention your openness to feedback, willingness to learn, and how you apply comments to improve your performance.

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What steps would you take if you observed a coworker not adhering to safety protocols?

Address the importance of safety in patient care and willing to address such issues. Discuss your approach to directly and respectfully communicating concerns to the coworker and potentially involving management if necessary to ensure safety standards are upheld.

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Why do you want to work at Northwestern Medicine specifically?

In your answer, highlight what draws you to Northwestern Medicine, such as their reputation for providing excellent healthcare, their focus on employee growth and development, and the team-oriented environment they foster. Show genuine interest in contributing to their mission of delivering superior patient care.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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March 22, 2025

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