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At OfferFit, we’re excited to welcome a Sr. Customer Success Manager to our innovative team! As a forward-thinking AI company founded by former McKinsey and BCG experts, we’re shaking up the lifecycle marketing landscape with our cutting-edge decisioning engine. This role is perfect for those who thrive on ensuring customer success and want to play an instrumental part in helping leading brands like Brinks Home, Yelp, Chime, Engie, and MetLife leverage the power of AI in their marketing strategies. As a Sr. Customer Success Manager, you'll be the driving force behind our customer relationships, working closely with various teams to ensure our clients extract maximum value from our product. You'll conduct insightful analyses and communicate compelling customer stories, helping us evolve and improve continuously. You’re not just influencing our clients; you’re also shaping our product roadmap through invaluable customer feedback. At OfferFit, we believe in empowering our team members with mentorship and a collaborative environment. Together, we can lead the charge in marketing technology transformation. Our work culture fosters personal growth, accountability, and strong connections, making it a great place to work. If you’re up for a challenge and ready to join a passionate team that genuinely cares about client success, we can’t wait to hear from you!
Purpose:Accelerate the creation of knowledge.Vision:Improve the human experience through automated experimentation.Mission:Empower business leaders to solve complex problems better and faster through automated experimentation.
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