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Retail Part Time Store Associate

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

 

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

 

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

 

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

 

Primary Responsibilities:

 

  • Customer Centric Experience:
    • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs. 
  • Store Operations Commitment:
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
    • Adheres to all standards related to signage labeling and merchandise presentation.  
    • Follows the established sorting and stocking guidelines and completes freight processes.
    • Ensures freight sorting area is organized and setup in accordance with guidelines.
    • Scans, investigates, and fills inventory lows and outs daily.
  • Print and Tech Expertise:
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training. 
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques:
    • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
    • Performs other duties as assigned.

 

 

Education and Experience:

 

  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must  possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions

 

 

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

 

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Part Time Store Associate, Office Depot

Looking for a part-time gig that lets you interact with friendly customers while driving sales? Look no further! As a Retail Part Time Store Associate at Office Depot in Newport News, Virginia, you’ll play an essential role in creating positive shopping experiences for our customers. Your day-to-day will involve actively engaging with shoppers, understanding their needs, and recommending the best products and solutions to enhance their experience. You will nurture a vibrant sales culture by displaying enthusiasm for our amazing range of technology and print products, ensuring that every client leaves satisfied. Office Depot highly values customer commitment, creativity, and care—principles you will embody as you maintain store appearance, assist in logistics, and promote our sales initiatives. When you join our team, you’ll receive training in cutting-edge sales techniques and product knowledge, which will help you become a go-to resource for technology and print solutions. We strive for excellence in service, so if you’re passionate about delivering remarkable customer service while growing your sales skills, you’ll feel right at home here. Plus, you’ll have opportunities for career advancement as part of the ODP Corporation, where we believe in empowering our associates to achieve their full potential. So if you're ready to embark on an exciting new journey with Office Depot, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Retail Part Time Store Associate Role at Office Depot
What are the main responsibilities of a Retail Part Time Store Associate at Office Depot?

As a Retail Part Time Store Associate at Office Depot, your responsibilities include engaging with customers to provide a positive shopping experience, recommending suitable products and solutions, maintaining the store's appearance, and ensuring that merchandising standards are upheld. You'll also support store operations by following sorting and stocking guidelines while keeping the sales floor organized.

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Do I need previous experience to apply for the Retail Part Time Store Associate position at Office Depot?

No previous experience is required to apply for the Retail Part Time Store Associate position at Office Depot. While a high school diploma or equivalent education is preferred, what truly matters is your passion for engaging with customers and a willingness to learn about our product offerings.

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What skills are essential for a Retail Part Time Store Associate at Office Depot?

Essential skills for a Retail Part Time Store Associate at Office Depot include strong interpersonal and communication abilities, basic computer skills, and a client-focused, positive attitude. You will need the ability to read, count, and write accurately, which are crucial for completing documentation and inventory tasks.

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How does Office Depot support the training and development of Retail Part Time Store Associates?

Office Depot is committed to your growth as a Retail Part Time Store Associate by providing comprehensive training in technology and print products. You'll have access to sales and service tools, and continued education is expected, including designated certifications when necessary, ensuring you're well-equipped to assist customers effectively.

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What is the work environment like for Retail Part Time Store Associates at Office Depot?

The work environment for Retail Part Time Store Associates at Office Depot is vibrant and customer-centric. You'll be surrounded by a team that values collaboration and creativity while focusing on providing outstanding service to every customer. This supportive culture encourages personal and professional development, allowing you to thrive in your role.

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Common Interview Questions for Retail Part Time Store Associate
How would you handle a dissatisfied customer as a Retail Part Time Store Associate?

To handle a dissatisfied customer effectively, I would first listen to their concerns without interrupting, displaying empathy for their situation. Then, I'd assure them that I want to help resolve the issue by offering appropriate solutions based on the company's policies. Maintaining a calm demeanor and focusing on constructive communication would be my priority.

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Can you provide an example of when you delivered exceptional customer service?

In my previous position, a customer was looking for a specific product that was out of stock. I took the initiative to check our inventory system for nearby locations, offered to place a special order, and provided additional recommendations that met their needs. They left satisfied, appreciating my efforts to assist them.

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What sales techniques do you believe are effective as a Retail Part Time Store Associate?

Effective sales techniques include understanding customer needs, actively listening, and engaging them with open-ended questions. Building rapport and establishing a genuine connection can significantly enhance the customer experience, leading to increased sales and loyalty.

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Why do you want to work as a Retail Part Time Store Associate at Office Depot?

I am excited about the opportunity at Office Depot because of your commitment to customer service and employee development. I believe my passion for sales and technology aligns perfectly with your values, and I am eager to provide exceptional service while growing within the company.

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How would you prioritize your tasks as a Retail Part Time Store Associate?

I would prioritize tasks by assessing urgency and impact on the customer experience. For instance, addressing customer inquiries would come first, followed by stocking inventory and maintaining store appearance. A proactive approach to tasks ensures that I can support both customers and my team effectively.

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What do you think makes a positive customer experience?

A positive customer experience is built on genuine interactions, attentiveness, and a willingness to assist. When a customer feels valued and understood, it creates a welcoming environment, encourages loyalty, and fosters repeat business.

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Describe a time you worked collaboratively within a team.

In my previous role, we had a busy day where teamwork was essential. I collaborated with my colleagues to organize the store quickly, assist customers simultaneously, and support each other through communication. We successfully created a seamless shopping experience that led to increased sales.

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How would you explain a complex product to a customer?

When explaining a complex product, I would break down the information into simple terms, highlighting key features and benefits. Providing relatable examples can help clarify the usage and value of the product, ensuring that the customer feels informed and confident in their purchase.

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What strategies would you use to promote sales during a busy promotional event?

During a busy promotional event, I would engage proactively with customers to create excitement around special offers. Utilizing product demonstrations, offering personalized recommendations, and ensuring the promotions are well-displayed can collectively encourage purchases and enhance customer engagement.

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How do you keep yourself motivated while working as a Retail Part Time Store Associate?

I stay motivated by setting personal goals related to customer engagement and sales performance. Celebrating small wins and sharing experiences with my teammates also boosts morale. Knowing that I’m contributing to a positive environment and helping customers achieve their needs keeps my motivation high.

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Office Depot, LLC, an operating company of The ODP Corporation, is a leading specialty retailer providing innovative products and services delivered through a fully integrated omnichannel platform of Office Depot and OfficeMax retail stores and an...

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DATE POSTED
March 30, 2025

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