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Housekeeping Room Attendant | Part Time

Location

Chicago Hotel

 

 

Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

 

Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This position will also will provide turndown services of guest rooms, occasional full servicing of guest rooms and complete any additional duties as assigned by the PM Supervisor/Manager in accordance with Omni standards.

 

Salary for this position: $25/hour.

 

Upon meeting eligibility requirements Part Time Associates at Omni Chicago Hotel are entitled to elect the following benefits: Dental, Vision and other healthcare benefits, Pre-Tax Commuter Program, and Paid Leave Accrual.

 

Additional associate benefits offered include discounts at the restaurant, use of hotel fitness center, discounted parking options, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities

  • Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
  • Restock and replace used items within guest rooms 
  • Communicate clean status of each room upon completion 
  • Remove room service trays and tables from guest rooms 
  • Stock supply cart and ensure that it is neat and well organized at all times 
  • Check all equipment prior to and after use to ensure that it is in good working order
  • Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications

  • Strong attention to detail
  • Strong customer service skills
  • Ability and willingness to stand for 8 hours at a time
  • Ability and willingness bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule which includes working on weekends and holidays
  • Previous experience in housekeeping is strongly preferred
  • Provide water and ice to guests.
  • Offer guests towels, pillows and other services/amenities.
  • Change linens, turn-down bed.
  • Omni Hotels & Resorts is an equal opportunity employer.

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Average salary estimate

$52000 / YEARLY (est.)
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$52000K
$52000K

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What You Should Know About Housekeeping Room Attendant | Part Time, Omni Hotels & Resorts

Join the team at Omni Chicago Hotel as a Part-Time Housekeeping Room Attendant and discover a workplace where your contributions are valued and your skills are honed. Nestled in the heart of Chicago on the iconic Magnificent Mile, this 4-star hotel is renowned for its luxurious offerings and exceptional service. Your primary responsibility will be to ensure that each guest room meets the highest standards of cleanliness and comfort, creating a welcoming sanctuary for both incoming and returning guests. From making beds and refreshing linens to ensuring bathrooms sparkle, your attention to detail will truly shine. But it’s not just about cleaning; you’ll also get the chance to engage with guests, delivering those extra touches that make their stay even more enjoyable. We celebrate a culture of respect and empowerment at Omni, which means you’ll receive comprehensive training and opportunities for ongoing professional growth. With a competitive pay of $25/hour, you will also be eligible for a range of benefits after meeting the eligibility requirements, including health care options, discounts at associated restaurants, and fantastic rates at other Omni properties. Whether you’re an experienced housekeeper or new to the hospitality industry, if you’ve got a friendly demeanor and genuine passion for service, the Omni Chicago Hotel is ready to welcome you with open arms into our vibrant team.

Frequently Asked Questions (FAQs) for Housekeeping Room Attendant | Part Time Role at Omni Hotels & Resorts
What are the responsibilities of a Housekeeping Room Attendant at Omni Chicago Hotel?

As a Housekeeping Room Attendant at Omni Chicago Hotel, your responsibilities include maintaining high cleanliness standards in guest rooms, which involves making beds, cleaning bathrooms, vacuuming, dusting, and restocking supplies. You’ll also provide turndown services and ensure the organization of your supply cart. Communication with guests regarding their needs and staying efficient in completing your tasks will also be essential.

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What qualifications are required for the Housekeeping Room Attendant position at Omni Chicago Hotel?

To qualify for the Housekeeping Room Attendant position at Omni Chicago Hotel, candidates should possess strong attention to detail and customer service skills. Prior experience in housekeeping is preferred. Furthermore, applicants should be able to stand for eight hours, handle physical tasks like bending and lifting up to 20 lbs, and be willing to work varied schedules, including weekends and holidays.

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What benefits does a Part-Time Housekeeping Room Attendant receive at Omni Chicago Hotel?

Part-Time Housekeeping Room Attendants at Omni Chicago Hotel have access to a variety of benefits upon meeting eligibility requirements. These include dental and vision healthcare options, a pre-tax commuter program, paid leave accrual, discounts at hotel restaurants, and even reduced rates at Omni properties, along with opportunities for continued education.

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Is previous experience necessary for the Housekeeping Room Attendant role at Omni Chicago Hotel?

While previous experience in housekeeping is strongly preferred for the Housekeeping Room Attendant role at Omni Chicago Hotel, the company also values a friendly attitude and a willingness to learn. If you are motivated and passionate about providing excellent service, you may still be a strong candidate.

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What is the pay rate for a Housekeeping Room Attendant at Omni Chicago Hotel?

The pay rate for a Housekeeping Room Attendant at Omni Chicago Hotel is competitively set at $25 per hour. This hourly rate reflects the hotel’s commitment to securing quality staff while ensuring associates feel valued for their hard work and dedication.

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Common Interview Questions for Housekeeping Room Attendant | Part Time
Can you describe your experience in housekeeping?

When answering this question, focus on relevant experiences that showcase your attention to detail and ability to work efficiently. Share specific tasks you performed in previous roles and mention any feedback you've received, emphasizing your commitment to maintaining cleanliness and customer satisfaction.

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How do you prioritize tasks during a busy shift?

When responding to this question, illustrate your organizational skills and ability to handle multiple tasks. Discuss strategies such as making a checklist, evaluating guest needs, or communicating with team members to ensure that the most urgent tasks are addressed first.

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What do you consider the most important aspect of housekeeping?

Your answer should highlight the significance of creating a clean and welcoming environment for guests. Mention how attention to detail, thoroughness, and a positive attitude contribute to the guest experience, aligning with Omni Chicago Hotel's values.

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How would you handle a dissatisfied guest?

Explain your approach to customer service by emphasizing empathy, active listening, and problem-solving skills. Describe how you would address their concerns professionally while striving to provide a solution, and make sure to communicate effectively with your supervisor when necessary.

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How do you ensure all cleaning supplies and equipment are used safely?

Mention your commitment to safety protocols, including proper handling of cleaning agents and equipment. Highlight any previous training you've received and how you consistently check that supplies are organized and used in accordance with the hotel's safety standards.

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What motivates you to excel in your work as a Housekeeping Room Attendant?

Discuss your passion for hospitality and your pride in contributing to a positive guest experience. You can also mention personal motivations, such as teamwork, a desire for a clean environment, or the satisfaction of receiving positive feedback from guests.

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Describe a time you went above and beyond in your job.

Be specific in your response and provide an example that illustrates your commitment to exceptional service. Narrate how your actions positively impacted a guest's stay and how that reflects on your work ethic and values.

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What techniques do you use to maintain your stamina during long shifts?

Here, you can discuss the importance of staying hydrated, taking short breaks when permitted, and pacing yourself throughout the shift. Additionally, mention any strategies you employ to stay motivated and maintain a positive attitude throughout long working hours.

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How do you handle repetitive tasks without losing focus?

Express your understanding of the importance of consistency in housekeeping. Discuss techniques you use to stay focused, such as setting small goals throughout your shift or finding satisfaction in the completion of each task. Mention how you remind yourself of the impact your role has on guests.

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What do you believe is the biggest challenge facing housekeeping staff?

Mention common challenges such as high guest expectations, the physical demands of the job, or the need for effective time management. Emphasize your proactive attitude in overcoming these challenges, whether through training or teamwork, reflecting your readiness to contribute to the Omni Chicago Hotel.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 7, 2025

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