Housekeeper - job 1 of 2

As a Housekeeper at Otterbein, your primary responsibilities will include cleaning furnishings, windows, and floors to ensure a sanitary environment for residents and staff. Additionally, you will manage waste by emptying trash and cleaning receptacles, while also reporting any maintenance or safety issues to supervisors. Your role involves interacting positively with residents and following established policies to maintain quality care.

To qualify for the Housekeeper position at Otterbein, candidates must hold a high school diploma or equivalent. While previous experience in housekeeping or laundry in a long-term care setting is preferred, what’s most important is a positive attitude and a willingness to serve our senior residents with care and respect.

Otterbein offers flexibility for prospective employees, providing both Full-Time and Part-Time opportunities for the Housekeeper role. This allows you to select a work schedule that best fits your lifestyle, as the position primarily operates Monday through Friday with limited weekend work.

Working as a Housekeeper at Otterbein means you'll be part of a supportive and team-oriented environment dedicated to enhancing the lives of senior residents. You'll interact with residents and staff alike, contributing to a cheerful and caring atmosphere as you perform your cleaning duties.

Applying for the Housekeeper position at Otterbein is straightforward! Interested candidates can reach out to the HR department or visit our careers page to submit an application. Make sure to highlight any relevant experience and your positive approach to service when you apply.

When answering this question, it's essential to share specific techniques you employ to stay organized. For example, mention planning your tasks in priority order, using a checklist, or focusing on one area at a time to ensure thorough cleaning. Highlight any tools you use to streamline your tasks.

Be sure to express empathy and understanding in your answer. Explain how you would communicate with patience and listen carefully to their needs, adapting your approach to meet their unique requirements while ensuring they feel valued and respected.

When discussing previous experience, share specific roles you've held, walking the interviewer through the types of facilities you've worked in, the cleaning tasks you've performed, and how those experiences prepared you for the Housekeeper role at Otterbein.

Highlight qualities such as attention to detail, reliability, and a strong work ethic. You can also mention the importance of good communication skills, especially when it comes to teamwork and interacting positively with residents.

In your response, demonstrate your ability to assess areas needing immediate attention versus routine cleaning tasks. Provide examples of how you would tackle heavier foot traffic areas first while also addressing residents' specific requests.

Discuss your understanding of safety guidelines, such as using appropriate protective gear or following protocols for chemical use. Mention how you ensure equipment is in good condition and remain vigilant about any hazards in the environment.

Employ the STAR method to structure your response, where you explain the Situation, Task, Action, and Result. Sharing a real experience where you successfully navigated a challenge can enhance your credibility and show problem-solving skills.

Convey your understanding of the broader impact of your role on residents' lives. Share ways you engage with residents, like making small talk, showing kindness, and ensuring they feel comfortable and respected in their surroundings.

This is an opportunity to express your passion for the field. You might talk about wanting to advance in a healthcare setting or possibly take on supervisory responsibilities. Highlight your commitment to learning and growing within the industry.

In your answer, emphasize your flexibility and willingness to learn new practices. Discuss how you stay informed about changes through training or team meetings and how you apply that knowledge in your work.