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Sales Development Representative (Acceleration Program Participant)

About PartsSourcePartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.Title: Sales Development Representative (Acceleration Program Participant)Location: Charlotte, NCRevolutionize Healthcare and Education with The Remi Group – A Sales Career that Transforms!Join The Remi Group, a proud division of PartsSource, and be at the forefront of the healthcare, government, and higher education revolution. Our groundbreaking Equipment Maintenance Management Programs are reshaping how institutions manage their critical technologies. We replace complexity with simplicity, multiple service agreements with a single, flexible solution, enabling organizations to focus on what they do best. As a member of our Sales team, you are not just selling a service—you are championing a transformation that enhances operational efficiency, reduces costs, and minimizes risks.What You’ll DoCome grow your Sales career with us! As a Sales Development Representative, you are the catalyst for change, engaging with decision makers across our vertical markets: healthcare, academia, and government. Your mission? To introduce them to solutions that elevate their operations with data-driven insights and innovation. More business, happier customers, more professional and financial growth opportunities for you.What Success Looks LikeTake part in our inaugural Sales Acceleration Program where your success is our priority. Dedicated Program Leader who will manage, teach, coach and groom you for a successful sales career. All you must do is learn and perform.• Learning the Remi way, becoming proficient at prospecting, and identifying opportunities.• Identifying and engaging key decision-makers across various departments.• Demonstrating the tangible impact of our products on customer operations.• Clearly articulating how our solutions elevate organizations through real-time data.• Collaborating with a driven team to devise and implement business development strategies.• Being motivated by a competitive spirit and the drive to exceed your goals, not just meet them.• Engage with 60+ prospects daily through calls and personalized emails, expanding your network by adding new contacts.• Partner with Business Development Executives to strategize on account development.• Actively participate in 1:1s, team meetings, and training sessions for continuous skill development.• Utilize LinkedIn and Salesforce to their full potential.• Embrace a culture of self-improvement, peer-sharing, and role-playing for peak performance.Your Path to GrowthAs part of a Cohort program, you will be learning, contributing, and growing business with a team of similar passionate, competitive, and eager early sales professionals.• Offering a merit-based promotion path, with the potential for promotion within 6-12 months, culminating in a Business Development Executive role.• Cultivating a pipeline that converts into tangible revenue.• Nurturing, developing and coaching talent to grow into quota-carrying Business Development Executives.• Perseverance and inner drive to win and grow the business.• The resilience to handle challenges and rejections in a high-energy sales environment.What You’ll Bring• Must hold a Bachelor’s degree.• Strong communications skills, with the ability to clearly convey complex concepts.• A collaborative mindset, eager to share ideas and an appetite to learn from others.• An entrepreneurial spirit, with a high degree of self-motivation and accountability.Bonus Points• Knew early your passion for sales? Bonus points for individuals that focused on sales in college.• Prior sales experience is an asset, including internships, or any form of direct sales.• Prior SDR experience or having been through a Sales Development program- regardless of industry- would be awesome!• True passion for learning, growing, and winning.Benefits & Perks • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)• Career and professional development through training, coaching and new experiences.• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.• Inclusive and diverse community of passionate professionals learning and growing together.Interested?We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.About PartsSourceSince 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.• Read more about us here: • PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024• PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023• WSJ: Bain Capital Private Equity Scoops Up PartsSource • PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.Legal authorization to work in the U.S. is required.

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What You Should Know About Sales Development Representative (Acceleration Program Participant), PartsSource

Are you ready to kickstart your career with the Sales Development Representative position at PartsSource, located in beautiful Charlotte, NC? Here, you'll be part of an innovative team that's transforming the healthcare industry through our cutting-edge technology and service solutions. At PartsSource, we take pride in empowering healthcare providers to optimize their operations and streamline their equipment maintenance via our Equipment Maintenance Management Programs. As a Sales Development Representative, you'll engage with key decision-makers in healthcare, government, and academia, sharing how our products can enhance their operations. Your role will be to drive change and improvement, leveraging your skills to identify potential opportunities and showcase our data-driven insights. With our Sales Acceleration Program, you'll receive direct mentorship from industry leaders, giving you the training and experience you'll need to thrive in your sales career. Imagine participating actively in strategy discussions, honing your prospecting skills, and using platforms like LinkedIn and Salesforce effectively! With a clear path for growth and the chance for early promotion, this role is perfect for someone ambitious and eager to make an impact right from the start. With PartsSource, you’re not just taking on a job; you’re embarking on a journey to redefine how healthcare navigation happens. Become a part of a passionate team, collectively working to ensure that healthcare is always on.

Frequently Asked Questions (FAQs) for Sales Development Representative (Acceleration Program Participant) Role at PartsSource
What are the key responsibilities of a Sales Development Representative at PartsSource?

As a Sales Development Representative at PartsSource, you'll engage with decision-makers in healthcare, government, and academia to facilitate conversations about our innovative solutions. Your main responsibilities include identifying prospects, demonstrating the impact of our products, and contributing to business development strategies. You'll be expected to reach out to over 60 prospects daily, utilize tools like LinkedIn and Salesforce, and collaborate with other team members to foster growth.

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What qualifications do I need to be a Sales Development Representative at PartsSource?

To qualify for the Sales Development Representative role at PartsSource, you must hold a Bachelor’s degree. Strong communication skills are vital, as you'll need to convey complex ideas clearly. A passion for sales, an entrepreneurial spirit, and an eagerness to learn are also important. Prior sales experience or participation in a Sales Development program could be beneficial, giving you a strong foundation in direct sales.

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How does the Sales Acceleration Program at PartsSource benefit new hires?

The Sales Acceleration Program at PartsSource is designed to support new hires in developing their sales careers efficiently. You’ll receive hands-on coaching and mentorship from a dedicated Program Leader who will help you polish your skills in prospecting and client engagement. With opportunities for merit-based promotions within 6-12 months, you'll quickly learn how to convert prospects into valuable partnerships while enjoying an inclusive and supportive learning environment.

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What kind of work culture can I expect at PartsSource?

PartsSource fosters a vibrant and inclusive work culture where collaboration, respect, and shared ownership are key. You'll work alongside passionate professionals who are focused on continuous improvement, sharing ideas, and staying motivated within a supportive setting. With a hybrid work environment combining new and beautiful workspace flexibility, you're set for a rewarding career that balances productivity, creativity, and team collaboration.

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What career development opportunities are available for Sales Development Representatives at PartsSource?

At PartsSource, career development for Sales Development Representatives is prioritized. The role offers a merit-based promotion path with opportunities to advance into Business Development Executive roles after just 6-12 months. Continuous training, skill development sessions, and access to seasoned professionals will equip you with the tools you need to succeed and thrive within the company.

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Common Interview Questions for Sales Development Representative (Acceleration Program Participant)
Can you explain your sales experience and how it has prepared you for the Sales Development Representative role at PartsSource?

When discussing your sales experience, focus on specific roles or internships where you developed skills essential for the Sales Development Representative position. Highlight achievements such as meeting sales quotas or successfully engaging with difficult clients. If applicable, relate experiences where you utilized data-driven strategies or collaborated with teammates to meet common goals.

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How do you handle rejection in sales, and what strategies do you employ to stay motivated?

Handling rejection is a crucial aspect of sales. In your response, illustrate how you view rejection as an opportunity for learning and improvement. Share personal strategies like setting daily goals, keeping a positive mindset, and seeking feedback to continue making progress. Emphasizing resilience and a proactive approach shows your readiness for a challenging sales environment.

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What do you know about PartsSource and why are you interested in working here?

Before the interview, research PartsSource extensively. Emphasize its role in transforming healthcare through technology, its commitment to operational efficiency, and its unique culture. Share your enthusiasm for contributing to a project that directly impacts people's lives, aligning your career goals with the company's mission of ensuring healthcare is always on.

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Describe a time when you successfully identified an opportunity for improvement in a previous role.

Use the STAR method (Situation, Task, Action, Result) to describe a specific situation where you noticed an inefficiency or area for growth. Explain your thought process in evaluating the situation, the steps you took to implement changes, and the positive outcomes that followed. This shows your analytical skills and ability to drive change.

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How would you go about researching and identifying potential leads as a Sales Development Representative?

Discuss the methods you would utilize to research potential leads, including leveraging social media platforms like LinkedIn, utilizing CRM tools like Salesforce, and attending industry events. Emphasize the importance of understanding the target market and tailoring your outreach accordingly to connect with decision-makers effectively.

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What techniques do you use to build rapport with clients over the phone?

In your response, touch upon effective communication techniques such as active listening, asking open-ended questions, and using a friendly tone to establish trust. Share examples of how personal connections strengthen relationships and foster a more positive interaction with prospective clients.

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How do you stay organized when handling multiple prospects and follow-ups?

Explain the systems or tools you use to manage your tasks and prioritize follow-ups effectively. Mention the importance of setting reminders, maintaining a detailed CRM system, and regularly reviewing your pipeline. Showcase your ability to multitask while remaining detail-oriented.

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What motivates you to succeed in a competitive sales environment like PartsSource?

Share what drives you personally, whether it's setting and achieving ambitious goals, earning financial rewards, or finding joy in helping clients solve problems. Emphasize that you thrive in environments where you can challenge yourself and continuously grow professionally.

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How would you handle a situation where a potential lead is unresponsive after multiple attempts?

Explain your approach to follow-ups in such scenarios, including changing your outreach method or incorporating different value propositions in your messages. Highlight that patience, adaptability, and the ability to gauge when to pivot strategies are essential skills in sales.

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Where do you see yourself in five years, and how does the Sales Development Representative position at PartsSource fit into your career goals?

Articulate your career aspirations and discuss how the Sales Development Representative role aligns with those goals, whether by developing core sales skills, preparing for leadership positions, or contributing to the transformative efforts of PartsSource in healthcare. Your answer should reflect ambition and a desire for growth within the company.

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Established in 2001, PartsSource is a multi-vendor supplier of medical replacement parts. The company is headquartered in Aurora, Ohio.

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March 21, 2025

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