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Home Health Care Clinical Manager

Parx Home Healthcare, formerly Mihom Healthcare inc, is seeking a friendly and experienced Home Health Clinical Manager to join our team. As a Clinical Manager (RN), you will work with our community partners from the healthcare community to plan and direct care to meet the needs of individuals and families in their homes. You will be responsible for overseeing a multi-disciplinary team of nurses and therapists while providing a high level of customer service and ensuring we provide the highest quality care.

As a leading home care agency, Parx, formerly Mihom Healthcare, provides peace of mind to families knowing that their loved ones are receiving the best care from dedicated professionals. At Parx we offer tailored home health care support services that meet the unique needs of each client, making sure they receive the care and attention they deserve.

Responsibilities

  • Plan, organize, direct and evaluate clinical service delivery to continuously improve the quality, coordination, and effectiveness of service delivery.
  • Understand and communicate policies, procedures and clinical protocols to assure that reporting staff have a working knowledge of agency practices, and that care is delivered in accordance with agency expectations.
  • Participate in developing programs to improve clinical, system and fiscal outcomes.
  • Demonstrate working knowledge of Medicare/Medicaid Conditions of Participation and ACHC accreditation standards applicable to home health.
  • Demonstrate working knowledge of the managed care industry.
  • Supervise associates in the home health nursing department and/or team. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
  • Demonstrate clinical and management skills including hands-on care, nursing judgment, organization, leadership, problem solving, critical thinking, verbal/non-verbal communication and conflict resolution
  • Effectively use the agency’s software programs to plan, coordinate and deliver patient care including processing physician orders, plans of treatment, scheduling, review and oversight of OASIS and other applicable assessment tools
  • Work collaboratively with other departments in the coordination of care and services.
  • Ensure the agency is in compliance with all applicable laws and regulations
  • Participate in the agency's quality improvement program
  • Coordinate with other healthcare providers and community resources to ensure the best possible care for clients

  • Current RN license in the State of Florida
  • Minimum of three (3) plus years’ experience as an RN including management experience and (1) year in home health
  • Knowledge of Medicare regulations and skilled home health care industry standards
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks simultaneously and to work independently
  • Health, Vision, Dental Benefits
  • 401K plus Employer Contribution
  • CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling
  • Teladoc- 24/7 Doctor Support (phone or video)
  • Voluntary Life Insurance
  • Critical Illness, Group Hospital Indemnity, Accident Insurance
  • LegalShield
  • IDShield
  • Pet Insurance
  • Flexible Spending Account/Health Savings Account
  • Commuter Benefits
  • Employee Assistance Program/Health Concierge Services

About Us:

Parx Home Care, formerly Mihom Healthcare Inc is a licensed home health agency servicing the Treasure Coast, including Indian River, Martin, Stuart, and Palm Beach counties.  We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.


At Parx Home Care, we recognize the pivotal role that home care plays in the overall patient care journey, offering a myriad of benefits for those seeking comfort, independence, and personalized attention. Our commitment is to create a familiar and secure environment within one's own home, fostering a profound sense of well-being. We understand the importance of maintaining independence, and our tailored home care services empower individuals to engage in their daily routines with the necessary assistance, promoting a sense of autonomy. Our personalized care plans are crafted to address unique needs, adapting over time to ensure ongoing relevance and effectiveness. Parx Home Care not only strives to be cost-effective but also places a strong emphasis on fostering family involvement, believing that strengthened bonds and emotional support are integral components of the healing process.

At Parx Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Parx Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Parx Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us.

Parx Home Care does not accept resumes from unsolicited search firms nor recruiters.

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What You Should Know About Home Health Care Clinical Manager, Parx Home Health Care

Parx Home Healthcare, formerly Mihom Healthcare Inc, is excited to welcome a Home Health Care Clinical Manager (RN) to our dedicated team! In this pivotal role, you will collaborate with community partners and oversee a multi-disciplinary team to ensure individuals and families receive exceptional care in their homes. Your leadership will truly make a difference, as you will plan, organize, and evaluate clinical services to enhance quality and effectiveness. We are looking for someone who is not only knowledgeable about Medicare regulations and home healthcare standards but also possesses excellent communication and interpersonal skills. You’ll have the opportunity to implement quality improvement programs while working with healthcare providers to create tailored care plans that address the unique needs of our clients. If you're passionate about empowering clients to maintain their independence and improving their quality of life, then Parx Home Healthcare is the perfect place for you. We understand that providing high-quality care means more than just meeting physical needs; it's about heart, compassion, and building relationships. You'll enjoy a supportive work environment with benefits like health, vision, and dental coverage, a 401K with employer contributions, as well as various support options for mental health and wellness. Join us at Parx Home Healthcare, where we believe that every day is an opportunity to lead with our hearts and change lives for the better.

Frequently Asked Questions (FAQs) for Home Health Care Clinical Manager Role at Parx Home Health Care
What are the main responsibilities of a Home Health Care Clinical Manager at Parx Home Healthcare?

The Home Health Care Clinical Manager at Parx Home Healthcare is responsible for overseeing the delivery of clinical services, ensuring that care is provided effectively and in compliance with agency protocols. This role involves planning, organizing, and directing a multi-disciplinary team of healthcare professionals, including nurses and therapists. Key duties include evaluating service delivery quality, implementing quality improvement programs, and coordinating care with other healthcare providers to ensure optimal outcomes for clients.

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What qualifications are required for the Home Health Care Clinical Manager position at Parx Home Healthcare?

To qualify for the Home Health Care Clinical Manager position at Parx Home Healthcare, candidates must possess a current RN license in the State of Florida and have a minimum of three years' experience as an RN, including management experience. Additionally, at least one year of experience in home health is required. Knowledge of Medicare regulations and strong communication skills are essential for success in this role.

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What type of work environment can a Home Health Care Clinical Manager expect at Parx Home Healthcare?

At Parx Home Healthcare, the work environment is collaborative and supportive, allowing the Home Health Care Clinical Manager to lead a dedicated team focused on providing compassionate and high-quality care. The agency emphasizes the importance of teamwork and family involvement, creating an inclusive workplace culture that respects diversity and fosters professional growth.

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What benefits does Parx Home Healthcare offer to its Home Health Care Clinical Managers?

Parx Home Healthcare offers a comprehensive benefits package to its Home Health Care Clinical Managers, including health, vision, and dental insurance, a 401K plan with employer contributions, and access to mental health and wellness support through CVS Virtual Care and Teladoc. Additional perks include flexible spending accounts, commuter benefits, and various voluntary insurance options, all aimed at providing a well-rounded compensation package.

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How does Parx Home Healthcare promote a culture of quality improvement within the organization?

Parx Home Healthcare promotes a culture of quality improvement by actively engaging Home Health Care Clinical Managers in developing and implementing quality enhancement programs. This includes ongoing evaluations of clinical services, employee training, and ensuring compliance with applicable regulations. By fostering a commitment to continuous improvement, Parx strives to enhance the overall care experience for clients and their families.

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Common Interview Questions for Home Health Care Clinical Manager
Can you describe your experience with managing a multidisciplinary healthcare team?

When answering this question, it's important to highlight your leadership and teamwork skills. Discuss specific examples of how you've successfully organized, guided, and supported team members in delivering patient care. Share any challenges you faced and how you resolved them while maintaining a focus on improving the quality of care.

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How do you ensure compliance with healthcare regulations in your clinical practice?

Answering this question should reflect your knowledge of relevant regulations such as Medicare/Medicaid Conditions of Participation. Discuss the systems you have put in place to monitor compliance, including staff training, audits, and creating a culture of accountability. Examples of past experiences will strengthen your response.

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What strategies do you use to improve patient care outcomes?

Highlight your data-driven approach to improving outcomes by discussing any specific programs you’ve implemented or participated in previously. Talk about how you analyze patient data, gather feedback from the healthcare team, and adapt care plans based on individual patient needs. Demonstrating your proactive mindset is key.

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How do you handle conflicts within your healthcare team?

This question is an opportunity to showcase your conflict resolution skills. Share your approach to addressing conflicts constructively, such as fostering open communication, active listening, and attempting to understand different viewpoints. Give an example of a past situation and explain how you worked toward a resolution.

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What do you believe are the biggest challenges in home health care today?

Reflect on your industry knowledge and offer insights into current challenges such as regulatory changes, staffing shortages, and maintaining patient engagement. Discuss how you believe these challenges can be addressed and what innovative strategies you might implement as a Home Health Care Clinical Manager at Parx Home Healthcare.

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How do you promote family involvement in patient care?

Demonstrating the importance of family involvement is essential in home health care. Detail how you would communicate with families, involve them in care planning, and provide education about patient needs and concerns. Create an understanding of support systems for families to enhance overall well-being.

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Describe a time when you improved a process in your previous role.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe the issue you identified, the steps you took to improve the process, and the positive outcomes that followed. Be specific about the impact this had on patient care and staff operations.

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How do you stay updated with changes in healthcare policies and practices?

Share how you engage with professional organizations, attend workshops, or subscribe to industry publications to stay informed about changes in healthcare policies and practices. Mention any relevant certifications or continuing education opportunities you pursue to ensure you lead a knowledgeable team.

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What is your approach to mentoring and training new staff?

Focus on your commitment to fostering professional growth among your team members. Discuss your training methods, such as hands-on mentoring, providing resources, and ensuring clarity in agency policies and protocols. Demonstrating your investment in staff development will resonate positively.

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Why do you want to work as a Home Health Care Clinical Manager at Parx Home Healthcare?

This question allows you to express your passion for home health care and alignment with Parx's mission. Convey your enthusiasm for making a positive impact on patients' lives and how you admire Parx’s commitment to quality, compassion, and inclusive care culture.

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Our mission is to deliver superior home care with an emphasis on excellence that translates into quality of life for you or your loved one.

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EMPLOYMENT TYPE
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DATE POSTED
April 8, 2025

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