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Deputy PM & Business Relationship Manager

Responsibilities

Peraton is seeking a Deputy Program Manager & Business Relationship Manager to join our team. The ideal candidate will assist the IMS Contractor Program Director in coordinating all aspects of the USCG IMS Contract. Serves as primary escalation and point of contact (POC) for IMS activities. Ensures adherence to the processes, procedures, standards, and policies by IMS Contractor team personnel. Oversees site security and surveillance procedures. Manages contractor resources, scheduling, and training to maintain contractual performance obligations and ensure relevancy of staff. In the absence of the IMS Contractor Program Manager, provides oversight and governance for all IMS activities. Collaborates with IMS Contractor leadership team to prioritize innovations and improvements, share survey results, and provide customer feedback on the IMS services portfolio. Represents the voice of the customer in internal IMS Contractor team meetings. Makes sure IMS solutions are aligned to the USCG mission, desired outcomes, and IT strategy.

 

#USCGIMS

Qualifications

Basic Qualifications:

 

• 16 years of experience, may have management experience

• 10 years of leadership experience supporting enterprise-level IT Infrastructure Programs with similar scope and complexity• 10 years of experience managing DOD/DHS/USCG projects or programs• Demonstrated experience managing teams of IT professionals supporting a large enterprise environment• Demonstrated experience interfacing with customer senior leadership.• Familiarity with DOD IT security requirements

• PMP certified (program management certification from an industry recognized certification authority such as Project Management Institute (PMI))• ITIL v3 Intermediate and/or ITIL V4 Specialist to align with the latest version of DESMF• Certified TBM Executive (CTBME)

• U.S. Citizenship required; must have an active Top Secret clearance with the ability to obtain SCI access

 

Preferred Qualifications:

 

• Bachelor’s degree in Business Administration, Business Management, Information Systems, Information Technology, or Engineering

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$146,000 - $234,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Average salary estimate

$190000 / YEARLY (est.)
min
max
$146000K
$234000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Deputy PM & Business Relationship Manager, Peraton

Are you ready to take on a pivotal role as a Deputy Program Manager & Business Relationship Manager at Peraton? Based in the heart of Alexandria, this exciting position is designed for a dynamic and experienced individual who will assist the IMS Contractor Program Director in all areas of the USCG IMS Contract. You will be the primary point of contact for IMS activities, ensuring that our teams adhere to established processes and standards while overseeing site security procedures. Your role will involve managing contractor resources and providing leadership that drives performance and maintains the alignment of IMS solutions with USCG missions. In addition, you’ll play a key part in customer engagement, collaborating with the leadership team to prioritize innovations and gather valuable feedback on our IMS services. This position offers a chance to be the voice of the customer in shaping our strategies and ensuring that we meet their expectations. If you have a strong background in enterprise-level IT infrastructure programs and are looking to make an impact in a mission-driven environment, come join us at Peraton and help us tackle unique challenges that matter on a global scale.

Frequently Asked Questions (FAQs) for Deputy PM & Business Relationship Manager Role at Peraton
What are the main responsibilities of the Deputy PM & Business Relationship Manager at Peraton?

The Deputy PM & Business Relationship Manager at Peraton is responsible for assisting the IMS Contractor Program Director in coordinating all aspects of the USCG IMS Contract, acting as the primary escalation point for IMS activities and ensuring compliance with established processes. The role includes overseeing security and surveillance procedures, managing contractor resources, scheduling, and ensuring team training aligns with contractual obligations.

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What qualifications are required for the Deputy PM & Business Relationship Manager position at Peraton?

Candidates applying for the Deputy PM & Business Relationship Manager role at Peraton should have at least 16 years of experience, with 10 years in leadership roles related to enterprise-level IT infrastructure. Experience in managing DOD, DHS, or USCG projects, familiarity with IT security requirements, and relevant certifications such as PMP or ITIL v3/v4 are essential.

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What is the target salary range for the Deputy PM & Business Relationship Manager at Peraton?

The target salary range for the Deputy PM & Business Relationship Manager position at Peraton is between $146,000 and $234,000. This range reflects the typical salary based on various factors, including experience and qualifications.

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How does the Deputy PM & Business Relationship Manager contribute to customer satisfaction at Peraton?

The Deputy PM & Business Relationship Manager plays a crucial role in customer satisfaction by representing the voice of the customer in internal discussions, prioritizing innovations, and providing feedback on IMS services. This ensures our solutions are aligned with customer needs and the USCG mission.

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What type of work environment can be expected as a Deputy PM & Business Relationship Manager at Peraton?

At Peraton, the work environment for a Deputy PM & Business Relationship Manager is fast-paced and mission-driven, involving collaboration with various stakeholders and a focus on delivering high-quality services. The culture is supportive, innovative, and dedicated to achieving results that have significant global impacts.

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Common Interview Questions for Deputy PM & Business Relationship Manager
Can you describe your experience managing DOD/DHS/USCG projects?

Be specific about the projects you've managed, mentioning the scope, your role, and any challenges faced. Highlight how you ensured alignment with strategic objectives and showcased your leadership in managing teams effectively.

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What strategies do you employ to manage contractor resources and scheduling effectively?

Discuss your approach to resource management, including tools or methods you use for scheduling and tracking performance. Emphasize the importance of flexibility and proactive problem-solving in ensuring teams meet contractual obligations.

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How do you ensure adherence to security protocols in IT environments?

Explain your understanding of IT security requirements and how you have implemented them in previous roles. Provide examples of security protocols you have enforced and the impact they had on project success.

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What is your approach to fostering innovation within your team?

Talk about how you encourage collaboration and creativity in your team. Share examples of how you've facilitated brainstorming sessions or innovation initiatives that have led to successful outcomes.

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How do you handle conflicts within project teams?

Describe your conflict resolution strategies, focusing on open communication and mediation techniques. Highlight an example where you effectively resolved a conflict to improve team dynamics.

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What metrics do you use to evaluate project success?

Discuss key performance indicators (KPIs) you track for project management, including both quantitative metrics (like timelines and budgets) and qualitative metrics (like stakeholder satisfaction), and how you use them to steer project direction.

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How do you prioritize tasks and responsibilities in a busy work environment?

Explain your prioritization framework, such as the Eisenhower Matrix or value vs. effort analysis, and provide examples of situations where effective prioritization led to successful project outcomes.

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Describe a time you improved customer feedback processes.

Share a specific instance where you identified gaps in customer feedback mechanisms and implemented changes that led to better insight into customer needs, enhancing service delivery.

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How do you stay updated with changes in ITIL and project management best practices?

Discuss your commitment to continuous learning, mentioning professional associations, certifications, and resources (like webinars, courses, and industry publications) that help you stay informed about the latest trends.

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What do you imagine the role of the Deputy PM & Business Relationship Manager will look like at Peraton?

Share your vision based on the job description, emphasizing your understanding of USCG IMS contracts and how you plan to align initiatives with Peraton's mission to deliver exceptional service while fostering strong customer relationships.

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DATE POSTED
April 8, 2025

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