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Merchandising Support Services Tech (Hybrid Role- 3 Days in office)

Overview

Are you looking to launch a career in Merchandising or Supply Chain? Do you have strong organizational skills and attention to detail? Are you nuts about pets? This could be the place for you - come work in the neighborhood you love!

Responsibilities/Qualifications

The Merchandising Support Services Tech is an entry-level professional role and provides the opportunity to launch a career in Merchandising or Supply Chain at Pet Supplies Plus. The Merchandising Support Services Tech is responsible for maintaining the data integrity of all products, prices, and classifications of products within their assigned categories. This detail oriented role will help you learn the retail basics while you work together with our Merchandising Managers and Inventory Managers in our fun and fast-paced pet supply industry. As a member of the Merchandising Services team, you will be exposed to many learning experiences as we interact with all areas of the business such as Marketing, Supply Chain, and Finance.

 

The Merchandising Support Services Tech will provide support to the Merchandising team in the areas of item set up, promotions and assortment. Responsibilities include:

  • Setting up new items and maintenance.
  • Setting up promotions and maintenance.
  • Updating Cost / price changes.
  • Assisting with category assortment.
  • Assisting with reports to obtain sales, inventory turn and margin data.
  • Managing promotional calendars.
  • Assisting in the product selection process.
  • Participating in special projects including vendor events/meetings, business reviews and other tasks as assigned.

PAWsome Merchandising Support Services Tech candidates will have:

  • Bachelor's degree in related field preferred or equivalent experience.
  • Advanced-Intermediate level proficiency in MS Excel, basic retail math and problem solving.
  • Demonstrated strong written and verbal communication skills.
  • Ability to independently prioritize and multi-task in a fast paced environment.
  • Attention to detail and strong organizational skills.
  • Ability to work independently and on a team.
  • Willingness to learn and support the team.
  • Enthusiasm for pets!
  • Experience with MS Dynamics is a plus.

About Company

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 730 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. 

 

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 

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$50000 / YEARLY (est.)
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$45000K
$55000K

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What You Should Know About Merchandising Support Services Tech (Hybrid Role- 3 Days in office), Pet Supplies Plus

Are you ready to kickstart your career in Merchandising or Supply Chain? Look no further than Pet Supplies Plus, where we’re searching for a Merchandising Support Services Tech to join our lively team at our Livonia headquarters. This entry-level role is perfect for organizational wizards with a knack for detail and a passion for pets. As a Merchandising Support Services Tech, you will dive into the exciting world of pet retail, where you’ll be responsible for maintaining data integrity for various products, prices, and categories. You’ll collaborate closely with our Merchandising and Inventory Managers, gaining essential insights into the retail environment. But that’s not all! You will also assist with setting up new items and promotions, updating prices, and helping with product assortments. Each day presents new learning opportunities as you engage with different departments like Marketing, Supply Chain, and Finance. If you’re enthusiastic, eager to learn, and ready to make a difference in the pet supply industry, we’d love to hear from you. At Pet Supplies Plus, you’ll not only develop your skills but also enjoy a supportive team atmosphere as we all work together to bring joy to pets and their owners. So, if you have a bachelor's degree or equivalent experience, strong communication skills, and love for animals, this role could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Merchandising Support Services Tech (Hybrid Role- 3 Days in office) Role at Pet Supplies Plus
What are the key responsibilities of the Merchandising Support Services Tech at Pet Supplies Plus?

The Merchandising Support Services Tech at Pet Supplies Plus is responsible for maintaining data integrity of products, prices, and classifications. This includes setting up new items, managing promotions, updating prices, assisting with product assortments, and generating reports related to sales and inventory data.

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What qualifications do I need to apply for the Merchandising Support Services Tech position at Pet Supplies Plus?

To apply for the Merchandising Support Services Tech role at Pet Supplies Plus, candidates should preferably have a bachelor's degree in a related field or equivalent experience. Additionally, strong organizational skills, proficiency in MS Excel, and effective communication abilities are essential.

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Can I work remotely in the Merchandising Support Services Tech position at Pet Supplies Plus?

The Merchandising Support Services Tech role at Pet Supplies Plus is a hybrid position, requiring employees to work in the office three days a week. This setup allows for valuable collaboration with the team while still offering some flexibility.

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What skills are necessary for success as a Merchandising Support Services Tech at Pet Supplies Plus?

Key skills for success in the Merchandising Support Services Tech role include attention to detail, strong organizational skills, the ability to prioritize tasks independently, and proficient communication abilities. A willingness to learn and a passion for pets are also important.

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What can I expect in terms of growth opportunities as a Merchandising Support Services Tech at Pet Supplies Plus?

As a Merchandising Support Services Tech at Pet Supplies Plus, there are numerous growth opportunities available. You will gain exposure to various departments, develop essential retail skills, and have the chance to participate in special projects, all of which can pave the way for career advancement within the company.

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Common Interview Questions for Merchandising Support Services Tech (Hybrid Role- 3 Days in office)
What interests you about the Merchandising Support Services Tech role at Pet Supplies Plus?

To effectively answer this question, highlight your passion for pets and the retail industry. You can mention your enthusiasm for learning about merchandising and supply chain processes and how the role aligns with your career goals.

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How would you ensure data integrity in your role as a Merchandising Support Services Tech?

Emphasize your attention to detail and organizational skills. Discuss methods you would use, like regular audits of product data, verification processes, and effective communication with team members to ensure accuracy.

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Can you provide an example of how you've managed multiple tasks in a fast-paced environment?

Share a specific example where you successfully juggled several priorities. Focus on the strategies you used to prioritize tasks and manage your time efficiently, ensuring all deadlines were met without compromising quality.

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What role do you feel communication plays in the Merchandising Support Services Tech position?

Highlight the importance of clear and effective communication in collaborating with various departments like Marketing and Finance. Stress how good communication can facilitate teamwork, ensure project clarity, and support overall business objectives.

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How familiar are you with MS Excel and retail math, and how would you apply this knowledge in the role?

Discuss your proficiency with MS Excel, including any specific functions or features you are comfortable using. Explain how you would apply this knowledge to analyze data, create reports, and make informed merchandising decisions.

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What motivates you to work in the pet supplies retail sector?

Share your love for pets and how that translates into a genuine desire to contribute to their well-being through quality products. Discuss how working in this sector allows you to combine your professional aspirations with your personal interests.

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Describe how you would approach setting up a new product in the system.

Outline a systematic approach, including researching necessary information about the product, inputting accurate data into the system, and ensuring data verification with other team members to maintain integrity.

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What experience do you have with promotional planning and management?

Discuss any relevant experience you have in planning promotions, including any specific tools or methods you’ve used. If you lack direct experience, express your eagerness to learn how to effectively manage promotional calendars in the new role.

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How do you keep yourself organized while working on multiple projects?

Share your organizational techniques, such as utilizing digital tools, to-do lists, or structured schedules to keep track of progress on various projects. Emphasize your adaptability and commitment to meeting deadlines.

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Why do you think attention to detail is critical in the Merchandising Support Services Tech role?

Explain how attention to detail directly impacts product management and customer satisfaction. Discuss how small inaccuracies can lead to larger issues, emphasizing your commitment to delivering high-quality results.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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