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Security Associate

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

Purpose

Security Associates are responsible for ensuring the safety and security of all PharmaCann, customers, employees, and vendors.  In order to adequately protect people and property, security associates must know and enforce rules and regulations to prevent criminal activity before it happens. They may monitor points of access in a building or property to allow entry only to individuals with the correct identification or authorization.  They walk amongst visitors to promote order and provide a visible presence that deters safety issues. Security will also provide a friendly, welcoming presence to all patrons entering the facility. 

The rate for this position starts at $18/hr

Essential Duties

Security

  • Patrol commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Secures premises and personnel by patrolling property regularly; monitoring surveillance equipment; review and audit historical footage from various CCTV software, inspecting buildings, equipment, and access points; permitting entry.
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Circulate among visitors, patrons, and employees to preserve order and protect property.
  • Warn persons of rule infractions or violations, and evict violators from premises.
  • Check identification credentials of patrons as they enter the building. 
  • Monitor CCTV and conduct video investigations when necessary
  • Pull relevant footage of incidents that happen on company property.
  • Monitor alarm systems on site and respond to all detected alarms. 
  • Maintains a clean and organized work area.

Compliance and Reporting

  • Ensure compliance with all state and federal laws and regulations.  
  • Report any security or compliance issue or situation to the direct supervisor. 
  • Create incident reports and appropriately log all incidents and alarm events detected.
  • Maintain accurate sign-in and key logs.

Supervision

  • Works under the direct supervision of the Regional Security Manager and Director of Security. This
    person does not supervise employees directly.

Job Qualifications

Work Experience

  • A minimum of 2 years’ security, safety, or related experience.
  • Experience working in a fast-paced retail, production environment with diverse clientele preferred.
  • Demonstrated safety, security, risk management, and client service capabilities.
  • Must be able to secure appropriate work credentials from the Cannabis Control Commission.

Education

  • High School degree or equivalent required.
  • 2-year college degree or related college coursework preferred.

Proven success in the following job competencies

  • Strong oral and written communication capabilities.
  • Ability to work with team members, clientele to manage risk and ensure compliance.
  • Strong orientation to teamwork and collaboration, ability to partner with managers on operational matters.
  • Ability to deal with and resolve problems in a professional manner.
  • Professional appearance.

Working Conditions

  • Able to use a computer for extended periods of time.
  • Able to move about a typical office, manufacturing, warehouse, or retail environment
  • Able to perform general office managerial and administrative activities.
  • Able to lift and move up to 25 pounds occasionally.
  • Regular and on-time attendance.
  • Hours regularly exceed 40 hours per week.
  • Occasional travel by conventional means to other locations as required.

 

 

Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Average salary estimate

$37440 / YEARLY (est.)
min
max
$37440K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Security Associate, PharmaCann

Are you looking to make a difference in the rapidly growing cannabis industry? PharmaCann, Inc. is on the lookout for a dedicated Security Associate to join our vibrant team in Olyphant, PA! In this role, you will play a crucial part in ensuring the safety and security of our customers, employees, and vendors. As a Security Associate, your day-to-day responsibilities will include patrolling our premises, monitoring surveillance equipment, and maintaining a welcoming presence for all patrons. You'll be the hallmark of security, proactively preventing potential issues while ensuring that every visitor feels safe and at home. We value energetic, results-driven individuals, and we're excited to have someone who is ready to dive in and enforce rules and regulations with a friendly smile. Your role will also include creating incident reports, managing access points, and collaborating with the Regional Security Manager. With a starting pay of $18/hr and the chance to work in a dynamic environment filled with diverse clientele, this is an opportunity not to be missed! At PharmaCann, we believe in offering a compliant and professional setting, where every team member’s contribution is vital for success. If you're ready to step into a role where you can grow and thrive within the cannabis sector, we encourage you to explore your potential with us!

Frequently Asked Questions (FAQs) for Security Associate Role at PharmaCann
What are the main responsibilities of a Security Associate at PharmaCann, Inc.?

The primary responsibilities of a Security Associate at PharmaCann, Inc. include patrolling premises to prevent and detect signs of intrusion, monitoring surveillance equipment, authorizing entrance and departure for employees and visitors, and maintaining a proactive presence to deter safety issues. Additionally, the role involves creating incident reports, ensuring compliance with state laws, and responding to alarm systems on site.

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What qualifications are required for the Security Associate position at PharmaCann, Inc.?

To qualify for the Security Associate position at PharmaCann, Inc., candidates should have at least two years of security or safety experience, preferably in a fast-paced retail or production environment. A high school diploma is required, with a preference for candidates who have completed related college courses. Strong communication skills, teamwork, and professionalism are essential for success in this role.

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What is the typical work environment like for a Security Associate at PharmaCann, Inc.?

The typical work environment for a Security Associate at PharmaCann, Inc. involves moving about a retail, manufacturing, or office space. Associates may be required to work extended hours, patrol commercial premises, and occasionally lift items up to 25 pounds. The role demands a professional appearance and attendance at work is expected to be regular and punctual.

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How does the Security Associate position support the overall operations at PharmaCann, Inc.?

The Security Associate position supports the overall operations at PharmaCann, Inc. by ensuring the safety and security of the facility, thereby allowing other team members to focus on their tasks without concern for potential safety issues. By monitoring access points, maintaining compliance, and upholding company policies, Security Associates contribute significantly to a secure and cooperative work environment.

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What opportunities for career advancement exist for a Security Associate at PharmaCann, Inc.?

As a Security Associate at PharmaCann, Inc., there are numerous opportunities for career advancement. With a dedication to professional development and performance excellence, you can progress into supervisory roles or specialized security positions while expanding your knowledge in risk management and compliance within the cannabis industry.

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Common Interview Questions for Security Associate
How would you handle a situation where a visitor refuses to show identification at PharmaCann, Inc.?

In such a scenario, it’s essential to remain calm and assertive. Explain the importance of identification for security and compliance at PharmaCann, Inc. If they persist, politely inform them of the facility's policies and the necessity of following procedures for everyone's safety. If need be, escalate the situation to a supervisor for assistance.

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What strategies do you use to maintain composure during stressful situations?

Maintaining composure in stressful situations is crucial. I rely on deep breathing techniques and remind myself of my training and experience. Focusing on the task at hand and prioritizing communication with team members helps to effectively resolve issues at PharmaCann, Inc.

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Can you describe a time you successfully resolved a conflict in a previous security role?

Certainly! In my previous role as a Security Officer, I encountered a disagreement between two patrons. I calmly approached both parties to gather their perspectives, ensuring everyone felt heard. By mediating the discussion and reiterating the facility's policies, I managed to diffuse the tension and maintain a positive atmosphere.

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What are some key compliance issues you are aware of regarding security in the cannabis industry?

In the cannabis industry, key compliance issues include adhering to local and state regulations regarding access control, monitoring for signs of theft, and ensuring that all safety protocols are followed. It’s critical to stay updated on legislative changes and ensure all team members are educated on proper procedures.

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How do you prioritize your duties as a Security Associate?

Prioritizing duties involves assessing the immediate needs of the facility. For example, ensuring all access points are secure and monitoring for unusual activity would come first, followed by regular patrols and incident report generation as necessary throughout the day.

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What experience do you have with surveillance systems and monitoring equipment?

I have substantial experience operating various surveillance systems, including CCTV cameras and alarm systems. In previous positions, I often monitored feeds for unusual activity and was responsible for reviewing footage for incident investigations.

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How would you describe your communication style in a team environment?

My communication style is open and collaborative. I believe that clear, respectful communication fosters teamwork and enhances security protocols. At PharmaCann, Inc., I would ensure all information is shared promptly to maintain a secure environment.

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In what ways can a Security Associate positively impact the customer experience?

A Security Associate can enhance customer experience by providing a friendly, approachable presence while ensuring their safety. Demonstrating professionalism and being attentive to customer needs builds trust and contributes to a welcoming atmosphere at PharmaCann, Inc.

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How would you respond to an alarm activation while on duty?

Upon an alarm activation, my immediate response would be to assess the situation by following established protocols. This might include checking nearby areas for signs of intrusion, alerting law enforcement if necessary, and documenting the event accurately for further analysis.

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What is your understanding of the role of a Security Associate in terms of company policy enforcement?

The role of a Security Associate is integral to enforcing company policies. This involves ensuring compliance with safety procedures, educating patrons about rules, and taking appropriate action against violations. It's about balancing security with maintaining a positive environment at PharmaCann, Inc.

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PharmaCann’s vision is to improve the quality of life for people through discovery, production and responsible dispensing of cannabis-related products. PharmaCann seeks to lead in the science-based understanding of the full impact of cannabis for ...

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DATE POSTED
April 5, 2025

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