Nurse Supervisor - job 1 of 2

The Nurse Supervisor at Phoenix Home Care and Hospice is responsible for supervising nursing cases within the home, ensuring that all operational standards are met and that quality assurance is maintained. This role involves training new nurses, evaluating their performance, encouraging open communication, and addressing any issues that arise. The Nurse Supervisor also plays a vital part in creating a compassionate environment for both patients and the nursing team.

To qualify for the Nurse Supervisor role at Phoenix Home Care, candidates must have an active Missouri RN license or an applicable Compact Registered Nurse License, along with at least one year of pediatric nursing experience. Proven supervisory experience is required, while in-depth knowledge of private duty nursing, although beneficial, is not mandatory as training will be provided.

Nurse Supervisors at Phoenix Home Care and Hospice can expect a range of benefits including an annual salary between $60k-75k based on experience, paid time off that begins accruing on day one, comprehensive health care plans covering medical, dental, and vision. Additionally, there are options for 401K, life insurance, and long-term disability coverage as well as opportunities for training and professional development.

At Phoenix Home Care, we are committed to the growth of our Nurse Supervisors. We provide ongoing training and development opportunities designed to enhance their supervisory skills and clinical knowledge. Our supportive work environment encourages open communication and mentorship, allowing Nurse Supervisors to further their leadership capabilities while staying current with the best practices in home care nursing.

Phoenix Home Care and Hospice stands out as a fantastic workplace for Nurse Supervisors due to our culture of compassion, teamwork, and dedicated support for both staff and patients. Our mission focuses on creating New Beginnings, where Nurse Supervisors are given the tools and resources to thrive in their roles. Additionally, we prioritize a positive work environment, competitive salary, and comprehensive benefits that reflect our commitment to our caregivers and clinicians.

Effective leadership as a Nurse Supervisor requires strong communication, empathy, and decisive problem-solving skills. Be prepared to discuss specific examples from your experience where you've showcased these qualities to lead a team successfully.

In responding to this question, share a detailed example of how you’ve mentored or trained new staff, emphasizing your teaching methods and the outcomes of such efforts to showcase your commitment to developing nursing talent.

Conflict resolution is a vital skill for any Nurse Supervisor. Discuss your approach to addressing conflicts, emphasizing the importance of open dialogue, understanding different perspectives, and finding collaborative solutions to foster a harmonious working environment.

Highlight your familiarity with nursing regulations and standards, and explain your proactive approach to ensuring compliance through regular training sessions, assessments, and open communication channels.

Describe the performance evaluation methods you utilize, such as regular feedback, formal evaluations, and goal-setting. Emphasize the importance of constructive feedback and supporting continuous improvement in nursing practices.

Talk about the initiatives you've implemented in your previous roles to boost team morale, such as team-building activities, recognition programs, or fostering a culture of appreciation and support among team members.

Share your strategies for prioritizing tasks, such as assessing urgency and importance of various responsibilities, delegating effectively, and utilizing tools that help keep track of assignments to maintain optimal productivity.

Acknowledge the challenges of the role, such as managing diverse teams and ensuring consistent care standards. Share how you navigate these challenges using your problem-solving abilities and support systems within the organization.

Emphasize the importance of transparency and accessibility. Provide examples from your previous roles where you've established open lines of communication, including regular meetings, feedback sessions, and a supportive approach to addressing concerns.

Your answer should reflect your alignment with the company’s values and mission. Discuss what specifically draws you to Phoenix Home Care, whether it’s our commitment to compassionate care or the supportive environment we've created for staff.