Sales and Logistics Assistant

The Sales and Logistics Assistant at Pix4D plays a pivotal role in supporting B2B sales operations in the APAC region, focusing on tasks that include managing logistics, coordinating with headquarters, processing orders and invoices, and providing administrative support to resellers. This position ensures efficient workflows and effective communication between teams.

Candidates for the Sales and Logistics Assistant role at Pix4D should possess strong organizational skills, the ability to multi-task, and proficient communication abilities in both English and Japanese. Familiarity with Microsoft Office, CRM systems, and Google Suite are also essential, alongside a detail-oriented approach to managing tasks.

At Pix4D, the work environment is vibrant, multicultural, and intellectually stimulating. Employees enjoy flexible working hours, a well-located office near Shibuya station, and the opportunity to engage in collaborative projects with team members from around the globe. Pix4D values diversity and fosters a supportive atmosphere for all employees.

By effectively managing logistics, supporting sales operations, and ensuring smooth communication among teams, the Sales and Logistics Assistant at Pix4D significantly contributes to the overall success of the company. The role aids in streamlining processes which enhances productivity and customer satisfaction across the APAC region.

A successful Sales and Logistics Assistant at Pix4D should embody qualities such as proactivity, strong organizational skills, attention to detail, and the ability to work independently. An enthusiastic approach to problem-solving and an alignment with Pix4D’s values—passion, positivity, collaboration, and respect—are also essential.

When answering this question, provide specific examples from your previous roles where you successfully managed logistics. Highlight your organizational skills, how you coordinated shipments, and the systems you used to track inventory effectively.

Discuss your approach to prioritization by explaining any systems or methods you use to organize your workload. Highlight examples of how you maintained efficiency, met deadlines, and ensured high-quality outcomes in previous positions.

Be specific about any CRM systems you’ve used, such as Hubspot or others. Describe how you utilized these platforms for managing customer relationships, processing orders, or tracking sales activities, and the positive impact it had on your team's performance.

Provide an example that highlights your communication skills, ideally in a multicultural environment. Discuss the challenges faced and how your approach contributed to a successful outcome, emphasizing flexibility and respect for different perspectives.

Share a specific instance where you identified and corrected an error in an order or invoice. Emphasize your attention to detail, problem-solving abilities, and the importance of customer satisfaction in your response.

Discuss personal strategies such as double-checking work, using checklists, or implementing systematic processes to reduce errors. Highlight your commitment to delivering high-quality outputs consistently.

Offer details about any previous roles where you handled inventory management. Discuss how you maintained accurate records, reported stock levels, and contributed to minimizing stock-outs or overstock situations.

If you have prior knowledge of Pix4D products, detail your experience. If not, express your willingness to learn and mention any relevant software or tools you're experienced with, showing your enthusiasm for this technology in your answer.

Highlight a specific process that you identified as needing improvement, what steps you took to enhance it, and the outcomes of your actions. This shows your initiative and ability to contribute value to the team.

Express your passion for the role and its impact on the overall business, discussing specific elements such as the thrill of facilitating sales, the satisfaction of supporting the sales team, or the fulfilling challenge of optimizing logistics.