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New Product Sales Specialist - Billing & Recurring Payments

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.


Our Revenue Specialist team at Plaid combines deep product and industry knowledge and is focused on bringing new  Plaid  solutions to an ever-broadening set of businesses. The team works in partnership with our Product and Go-To-Market (GTM) with shared ownership of solution adoption and revenue.


Your unique market knowledge will help our customers better understand our Billing & Recurring Payments solutions and accelerate the adoption of the related products in the market. You will work closely with Sales, Account Management, Client Engineering, and Product Marketing to identify, sell and close deals specific to the Billing & Recurring Payments space.


Responsibilities
  • Responsible for the complete sales funnel for our Billing & Recurring Payments products & features (building pipeline, selling, signing deals).
  • Partner with Account Executives, Account Managers, Sales Engineers, Sales Leaders, Product Managers and Product Marketing to hit product and solution area revenue goals
  • Focus on sales readiness for bringing new products & features to market (post-beta products)
  • Responsible for authoring or updating the sales playbook that will enable scaling of early product sales to repeatable motion by scaled sales org (e.g. developing the GTM playbook, co-selling until product maturation)
  • Scale and enable a sales process across many different customer types and sellers 
  • Work cross-functionally to improve the client onboarding experience as they build with Plaid, collecting and translating customer and partner feedback into meaningful product insights for our Product, Marketing, and Engineering teams


Qualifications
  • 8+ years of work experience, with 5+ years of sales experience in a sales, account manager, sales engineer or sales specialist role (quota carrying) and a strong track record of closing deals and/or supporting deal closure.
  • Deep experience and market knowledge within the Billing & Recurring Payments, ACH, ACH Return Risk and ACH Adoption & Conversion.
  • Strong communication and presentation skills, and an ability to build relationships with prospects and customers, up to the C-suite.  
  • Ability to identify customer pain and map Plaid’s Billing & Recurring Payments offerings to the required business outcomes.
  • Experience building a targeted sales plan to hit revenue goals across existing and new customers.
  • Strong collaboration skills and ability to work across a variety of internal stakeholders.
  • Excitement to work in a high-growth environment and to help build processes and scale product growth across the revenue team.


$127,008 - $189,216 a year
Target base salary for this role is between $127,008 and $189,216 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!


Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.


Please review our Candidate Privacy Notice here.

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$127008K
$189216K

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What You Should Know About New Product Sales Specialist - Billing & Recurring Payments, Plaid

Join Plaid as a New Product Sales Specialist focused on Billing & Recurring Payments, and play a vital role in shaping the future of financial interactions. Based in vibrant San Francisco, you will be part of a team dedicated to empowering developers with tools and experiences that make financial lives easier. At Plaid, we proudly collaborate with popular applications like Venmo and SoFi, connecting them with over 12,000 financial institutions across various regions. In this role, your expertise in the Billing & Recurring Payments market will be instrumental in enhancing our product adoption strategy. You will partner closely with sales executives and account managers to identify and close deals, ensuring our clients fully benefit from our innovative solutions. The successful candidate will have at least 8 years of professional experience, with a strong emphasis on sales and a knack for understanding client needs. You'll be crafting sales playbooks and improving the onboarding process while working cross-functionally to extract valuable insights that improve our offerings. We value diverse experiences and backgrounds, and we’re looking for someone excited to thrive in a high-growth environment. If you're ready to contribute to our mission of unlocking financial freedom for everyone, we want to hear from you!

Frequently Asked Questions (FAQs) for New Product Sales Specialist - Billing & Recurring Payments Role at Plaid
What are the responsibilities of a New Product Sales Specialist at Plaid?

As a New Product Sales Specialist at Plaid, you will manage the entire sales funnel for our Billing & Recurring Payments products. This includes building a robust sales pipeline, closing deals, and working closely with Sales, Account Management, and Product teams to drive revenue goals. You'll also develop sales playbooks to scale our processes, ensuring a smooth onboarding experience for clients.

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What qualifications are needed for the New Product Sales Specialist role at Plaid?

Candidates for the New Product Sales Specialist position at Plaid should possess over 8 years of work experience, including a minimum of 5 years in a sales-related role with a proven track record of closing deals. Knowledge in Billing & Recurring Payments, along with strong communication and relationship-building skills, are also essential.

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How does Plaid support team members in the New Product Sales Specialist position?

Plaid supports its team members in the New Product Sales Specialist role through comprehensive onboarding and a positive work environment. With a focus on collaboration and feedback, you will work with various internal teams to enhance product offerings and customer experiences. Additionally, our commitment to diversity and inclusion helps foster a supportive atmosphere.

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What is the target salary for the New Product Sales Specialist at Plaid?

The target base salary for the New Product Sales Specialist at Plaid ranges between $127,008 to $189,216 annually. This could include additional compensation forms like equity and commission, with variations based on your experience, location, and the specific position offered.

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What is the mission of Plaid that a New Product Sales Specialist should align with?

As a New Product Sales Specialist at Plaid, you're expected to align with our mission to unlock financial freedom for everyone. Our goal is to enhance the financial ecosystem's equity, and we encourage all team members to bring their unique experiences to help make that vision a reality.

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Common Interview Questions for New Product Sales Specialist - Billing & Recurring Payments
Can you describe your experience in sales related to Billing & Recurring Payments?

When answering this question, highlight specific achievements in your sales career related to Billing & Recurring Payments. Discuss how you identified client needs, developed strategies, and contributed to revenue growth, providing metrics or success stories to substantiate your experience.

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How do you approach building relationships with clients, especially C-suite executives?

To build relationships with clients, particularly at the C-suite level, focus on understanding their business pain points. Emphasize how listening and tailoring your solutions to meet their strategic goals can lead to lasting business partnerships. Real examples of relationship-building can bolster your response.

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What strategies have you used to overcome sales challenges in your previous roles?

Employ the STAR method (Situation, Task, Action, Result) to describe a challenging sales situation you faced. Discuss the steps you took to tackle the challenge, the outcome of your efforts, and how these experiences have equipped you to handle similar situations at Plaid.

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What do you consider essential for a successful sales funnel?

In your response, mention key elements like effective lead generation, timely follow-ups, and maintaining open communication with prospects throughout the sales process. Explain how analyzing data and adjusting strategies based on results can lead to continual improvement in the sales funnel.

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How do you stay updated on trends in Billing & Recurring Payments?

Share your commitment to professional development by discussing sources of industry information, such as relevant publications, webinars, conferences, or networking with peers. Highlight any specific resources or platforms you regularly utilize to stay informed about industry trends.

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Describe a time when you worked cross-functionally to achieve a sales goal.

Use the STAR method again to outline a situation where you collaborated with other teams—like marketing or product development—to achieve a sales target. Describe your role, the tasks involved, and the positive outcome of that teamwork.

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How do you prioritize your sales activities when managing multiple accounts?

Discuss your method of prioritization, such as categorizing accounts based on potential revenue, urgency, and existing relationships. Mention tools or frameworks you use to manage tasks effectively while ensuring that all client needs are met.

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What role does feedback play in your sales process?

Explain how you actively seek feedback both from clients and internal stakeholders and how you use that information to elevate your sales strategies. This could include modifying your approach based on client reactions or adjusting your sales tactics based on colleague insights.

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Can you explain how you turn customer feedback into actionable sales insights?

Focus on the importance of gathering customer feedback through various channels, then describe how you analyze that feedback to identify trends. Illustrate how you’ve previously translated this feedback into practical sales strategies or product enhancements for better client solutions.

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What excites you about working in a high-growth environment like Plaid?

Describe your enthusiasm for innovation, your adaptability to change, and your eagerness to contribute to a rapidly evolving industry. Share your belief in Plaid’s mission and how you see your role enabling meaningful growth within the company.

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Plaid’s mission is to unlock financial freedom for everyone.

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Full-time, on-site
DATE POSTED
March 20, 2025

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