Surgical Solutions Specialist (m/f/x) West Flanders

As a Surgical Solutions Specialist at Smith+Nephew, your primary responsibilities include providing clinical support and product education during orthopedic surgeries. You'll work directly with surgeons and operating room staff, ensuring they are trained in the use of our surgical instruments and technologies. Additionally, you'll assist in troubleshooting any intraoperative issues and provide ongoing customer relationship management.

To become a Surgical Solutions Specialist at Smith+Nephew, you'll need a bachelor's degree in life sciences, biomedical engineering, nursing, or a related field. Additionally, having at least two years of experience in a clinical or sales role within the orthopedic or medical device industry is essential. Technical knowledge of orthopedic surgical procedures and strong communication skills are also highly recommended.

Smith+Nephew prioritizes the continuous education of its Surgical Solutions Specialists by offering hands-on training, team-customized mentorship, and regular product demonstrations. This ensures their team remains updated on the latest surgical techniques and product advancements, enabling them to provide the best support to surgeons and healthcare professionals.

As a Surgical Solutions Specialist at Smith+Nephew, you can expect a dynamic work environment that often involves time spent in operating rooms. The role requires the ability to travel and work flexible hours, tailored around surgical schedules. Enjoy a hybrid work model that promotes work-life balance while fostering collaboration within the team.

At Smith+Nephew, the path for career advancement as a Surgical Solutions Specialist is robust, with opportunities to grow into senior roles or transition to different departments based on your interests and skills. The company encourages professional development through ongoing training and mentorship programs.

Highlight your passion for healthcare and technology, expressing your desire to make a tangible impact on patient outcomes. Talk about specific experiences or influences that led you to choose this path, emphasizing your enthusiasm for the orthopedic field.

Share a relevant example showcasing your critical thinking and problem-solving abilities. Focus on the steps you took to address the issue, how you collaborated with the surgical team, and the positive outcome that resulted from your actions.

Discuss various resources that you utilize, such as attending webinars, reading industry journals, participating in conferences, or networking with professionals in the field. Emphasize your commitment to continuous learning, which is crucial in the ever-evolving healthcare landscape.

Outline your approach to relationship building, including how you identify customer needs, maintain open communication, and proactively address any concerns. Providing examples of past experiences where your efforts led to improved relationships will strengthen your response.

Describe a structured training approach that includes understanding the surgeon's experience level, demonstrating the correct use of the instrument, providing hands-on practice, and following up for any further assistance. Highlight the importance of clear communication throughout the process.

Identify potential challenges such as operating room dynamics or fluctuating schedules. Offer strategies for managing these challenges by maintaining flexibility, enhancing communication skills, and building strong support networks within the surgical team.

Detail your previous work in clinical settings, emphasizing hands-on experience with surgical procedures or medical devices. Highlight specific situations where you applied your knowledge effectively and how this experience has prepared you to thrive as a Surgical Solutions Specialist.

Discuss your method for prioritizing tasks, such as assessing urgency and importance, utilizing organizational tools, and ensuring clear communication with team members to coordinate efforts effectively.

Express the importance of customer feedback as a means of understanding market needs and improving products. Discuss how you would actively gather feedback from healthcare professionals and relay it to the product development team for continuous improvement.

Share your appreciation for Smith+Nephew's commitment to innovation and patient care, along with its strong focus on employee growth and development. Align your personal values with the company's mission, expressing how you see yourself contributing to its goals.