Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Assistant Store Manager image - Rise Careers
Job details

Assistant Store Manager

PLS is a leading retailer in financial services, focusing on exceptional customer service and team excellence. They seek an Assistant Store Manager to lead and enhance customer service operations.

Skills

  • Management experience
  • Customer engagement
  • Excellent communication
  • Team leadership
  • Problem-solving

Responsibilities

  • Maintain exemplary customer service
  • Assist Store Manager in daily operations
  • Analyze financial statements to maximize sales
  • Recruit and develop store team members
  • Ensure compliance with regulations

Education

  • High school diploma or equivalent

Benefits

  • Medical/dental/vision
  • 401(k)
  • Vacation
  • Opportunities for advancement
  • Ongoing training
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Store Manager, PLS

At PLS, we're on the lookout for a vibrant Assistant Store Manager to join our team at 5828 W. Thomas Rd., Phoenix, AZ. This isn't just any job; it's a chance to thrive in a dynamic retail environment where our motto is 'Because You Deserve Better!'. As an Assistant Store Manager, you'll play a crucial role in delivering outstanding customer service while meeting both operational and financial goals. You’ll be instrumental in nurturing a positive store culture, training and motivating your team members, and managing daily operations. Your responsibilities will include everything from analyzing financial trends to boosting customer satisfaction and promoting PLS's suite of financial services. We pride ourselves on fostering meaningful relationships with our customers, ensuring they choose us time and time again. If you have a passion for leadership, thrive in a busy environment, and embody our core values of communication, customer focus, integrity, and teamwork, then this role could be just right for you. We believe strong management can drive exceptional results, making this a fantastic opportunity for someone looking to contribute to a shared mission of service excellence. Join us at PLS and be a part of our journey as we continue to offer transparent and affordable financial solutions!

Frequently Asked Questions (FAQs) for Assistant Store Manager Role at PLS
What are the responsibilities of an Assistant Store Manager at PLS?

As an Assistant Store Manager at PLS, you'll oversee the day-to-day operations of the store, ensuring it meets financial goals and operational standards. Your responsibilities include maintaining excellent customer service, assisting in hiring and training team members, managing cash handling procedures, and handling customer complaints effectively. Additionally, you will analyze sales trends and help implement strategies to drive store growth.

Join Rise to see the full answer
What qualifications do I need to become an Assistant Store Manager at PLS?

To be considered for the Assistant Store Manager position at PLS, you'll need at least one year of management experience in retail, financial services, or hospitality. Strong communication skills, a desire to lead, and the ability to build relationships with customers and teammates are essential. Being bilingual in English and Spanish is a plus, but not required.

Join Rise to see the full answer
What does the training for an Assistant Store Manager at PLS involve?

Training for the Assistant Store Manager role at PLS involves a comprehensive onboarding program focusing on operational procedures, customer service best practices, and financial product knowledge. You will also receive ongoing training opportunities to enhance your management skills and keep you updated with company policies and market trends.

Join Rise to see the full answer
Is the Assistant Store Manager role at PLS a full-time position?

Yes, the Assistant Store Manager position at PLS is a full-time role that may require you to work flexible hours, including early mornings, evenings, weekends, and holidays. This ensures that you provide the best service to our customers at all times.

Join Rise to see the full answer
What are the benefits of working as an Assistant Store Manager at PLS?

As an Assistant Store Manager at PLS, you'll enjoy a range of benefits, including medical, dental, and vision coverage, a 401(k) plan, paid vacation days, and opportunities for career advancement. We also emphasize ongoing training to support your professional development.

Join Rise to see the full answer
Common Interview Questions for Assistant Store Manager
How do you manage a team in a high-pressure environment as an Assistant Store Manager?

In managing a team under pressure, communication is key. I believe in creating an open environment where team members can share concerns and provide feedback. By prioritizing tasks and supporting my team during peak times, I ensure that we meet customer needs effectively.

Join Rise to see the full answer
Can you provide an example of how you've resolved a customer complaint in the past?

I always approach customer complaints with empathy and a solution-focused mindset. For instance, when a customer was dissatisfied with a service issue, I listened to their concerns, apologized for the inconvenience, and offered a corrective solution. This not only resolved the issue but also turned a disappointed customer into a loyal one.

Join Rise to see the full answer
What strategies would you employ to increase sales at your PLS store?

To boost sales at a PLS store, I would focus on community engagement and marketing strategies tailored to our customer base. By analyzing sales data and customer feedback, I’d create targeted promotions and enhance our service offerings to encourage repeat visits and referrals.

Join Rise to see the full answer
What experience do you have in inventory management?

In my previous roles, I managed inventory levels by conducting regular audits and ensuring accurate stock levels. I used inventory management software to track product flow, which minimized discrepancies and helped maintain strategic order levels.

Join Rise to see the full answer
How do you motivate your team to meet sales and service goals?

I believe in recognizing individual contributions and celebrating team successes. I'll set clear expectations and provide continuous training, along with regular feedback, to motivate employees. Creating a fun and supportive atmosphere also plays a significant role in driving performance.

Join Rise to see the full answer
What is your approach to coaching team members?

My coaching approach is personalized and supportive. I assess each team member's strengths and development areas, providing tailored guidance and encouragement. By setting achievable goals and offering constructive feedback, I empower my team to grow and succeed.

Join Rise to see the full answer
How do you handle stress and pressure in the workplace?

I manage stress by staying organized, prioritizing tasks, and maintaining a positive attitude. I also encourage my team to support one another during busy times, fostering collaboration and a sense of unity that helps we handle pressure more effectively.

Join Rise to see the full answer
How do you ensure compliance with regulations in your store?

I ensure compliance by staying informed about federal, state, and local regulations relevant to our industry. I conduct regular training sessions with my team to ensure everyone understands our policies and procedures, and I regularly review compliance audits to identify and address any gaps.

Join Rise to see the full answer
Why do you want to work as an Assistant Store Manager at PLS?

I am drawn to PLS because of its customer-centric approach and commitment to integrity in financial services. I am passionate about helping customers and believe I can contribute positively to the team atmosphere while achieving business goals.

Join Rise to see the full answer
What do you think defines exceptional customer service?

Exceptional customer service is about understanding customer needs and exceeding their expectations. It requires active listening, prompt responses, and a genuine willingness to help, which fosters trust and loyalty towards the brand.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
PLS Hybrid 4252 W. Bethany Home Rd., Phoenix, AZ
Posted 8 days ago
Photo of the Rise User
PLS Hybrid 5045 W Indian School Rd, Phoenix, AZ
Posted 6 days ago
Photo of the Rise User
Posted 12 hours ago
Photo of the Rise User
Posted 8 days ago
Mission Driven
Customer-Centric
Transparent & Candid
Growth & Learning
Fast-Paced
Inclusive & Diverse
Work/Life Harmony
Rise from Within
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Education Stipend
Learning & Development
Bias Training
Performance Bonus
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Domino's Hybrid 9324 Parkway E ste 106, Birmingham, AL 35215, USA
Posted 8 days ago
Photo of the Rise User
Posted 11 days ago

pak lyceum school is an educational institution working on primary,middle and secondary school education projects.

8 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 8, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!