Job details

Program Manager II (CX/UX API) GOV - Tempus Technologies

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Position Overview

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
Oversight and reporting for the program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract.

Pay Transparency

Base Salary: $65,000.00 – $138,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/04/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Average salary estimate

$101500 / YEARLY (est.)

min

max

$65000K

$138000K

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What You Should Know About Program Manager II (CX/UX API) GOV - Tempus Technologies, PNC

At Tempus Technologies, we're on the lookout for a dynamic Program Manager II (CX/UX API) to join our innovative team. If you're someone who thrives in leading complex projects and enjoys collaborating across various business segments, this role could be a perfect match for you. As a Program Manager II, you will lead cross-functional teams to ensure that our organizational programs align with our corporate strategy, supporting our mission to deliver exceptional payment solutions software. With a program budget that may exceed $25 million, you'll be at the heart of impactful decision-making that drives our growth and success. Your responsibilities will include meticulous planning, monitoring program implementation, and evaluating program effectiveness to recommend enhancements. This position provides the flexibility of remote work, allowing you to perform your duties from the comfort of your home. At Tempus, we believe in empowering our employees, fostering a culture that recognizes and values individual career paths, making it a thrilling time to be part of our expanding team. Your inclusion in this journey means you'll take part in making strategic decisions that elevate our services and strengthen our reputation. Join us as we continue to redefine the future of secure payment technologies!

Frequently Asked Questions (FAQs) for Program Manager II (CX/UX API) GOV - Tempus Technologies Role at PNC

What are the primary responsibilities of a Program Manager II (CX/UX API) at Tempus Technologies?

As a Program Manager II (CX/UX API) at Tempus Technologies, you will be responsible for leading cross-functional teams, overseeing complex programs, planning and managing budgets, and ensuring seamless delivery of services. Your role will also involve evaluating program effectiveness and implementing necessary enhancements based on performance results.