Associate Vertical Account Manager, Insurance (Remote - USA Wide)

As an Associate Vertical Account Manager, Insurance at LexisNexis Risk Solutions, you'll be responsible for acquiring and growing revenue from established enterprise sales accounts. This entails evaluating existing client relationships for potential growth opportunities, managing customer retention plans, and maintaining excellent relationships at all levels. You'll also oversee forecasting activities, demonstrate a deep understanding of insurance products, and provide exceptional customer service through effective objection management and negotiation skills.

Candidates for the Associate Vertical Account Manager position at LexisNexis Risk Solutions should ideally have prior experience in Property & Casualty Claims, complemented by a Bachelor's degree or equivalent work experience. Additionally, prior sales or account management experience is vital, along with strong project management and analytical skills. Building and maintaining client relationships will be key to success in this role.

LexisNexis Risk Solutions provides robust support for its employees in the Associate Vertical Account Manager role, including comprehensive health benefits, a solid retirement plan with 401(k) matching, and a wellness program with incentives. The company prioritizes work-life balance by offering paid time off and additional days for community engagement, ensuring employees feel valued and supported in their professional journeys.

In the Associate Vertical Account Manager position at LexisNexis Risk Solutions, travel is required up to 30%. This allows you to build strong client relationships in person and gain a deeper understanding of your clients' needs, driving effective selling and service strategies. Travel can be an exciting aspect of the role, providing opportunities to connect face-to-face with clients and stakeholders.

The salary range for the Associate Vertical Account Manager position at LexisNexis Risk Solutions varies by location, with a base salary range of $80,000 to $85,000 USD. Additionally, the role is eligible for a variable component based on performance, with uncapped commission potential, allowing for significant earning opportunities.

To build and maintain client relationships effectively, focus on open and transparent communication. Begin by understanding your client's needs and proactively addressing any concerns. Consistently check in with them to offer support, gather feedback, and demonstrate that you value their partnership. Building trust over time through reliability and superior service is crucial.

When discussing a challenging sale, highlight your approach to understanding the client's objections and needs. Talk about how you tailored your pitch, provided additional information, and negotiated terms that satisfied both parties. Use metrics or outcomes to illustrate the success of your efforts, showing how you turned a potential loss into a win.

To identify growth opportunities, conduct regular account reviews and analysis of client needs. Look for signals of change within their business or industry that could necessitate additional services. Engage with clients frequently to discuss their evolving goals, and be prepared to suggest innovative solutions based on their feedback.

Data plays a crucial role in shaping an effective sales strategy. In your approach, leverage analytics to understand market trends, client behavior, and the performance of your product offerings. Use this information to make informed recommendations, customize solutions for clients, and forecast future sales, ensuring your strategies align with business dynamics.

Handling objections is an essential skill in sales. First, listen actively and understand the client's concerns. Then, calmly address each objection with factual information, showcasing the value and benefits of your solutions. It's also helpful to provide case studies or testimonials from similar clients and reaffirm your commitment to their success.

Sales forecasting is vital for managing expectations and strategies. Share your methods for analyzing historical sales data, client interactions, and market trends to create accurate forecasts. Highlight any tools or software you've used, and discuss how your forecasts have guided your actions and targeted your efforts effectively.

Motivation in a sales role often stems from a mix of personal targets and the satisfaction of helping clients succeed. Discuss your intrinsic motivation, such as passion for client service or enjoyment of closing deals, and extrinsic factors like meeting targets. Illustrate how these motivations drive your performance in sales.

Staying updated with industry trends in insurance is crucial. Share your commitment to continuous learning through industry publications, attending conferences, webinars, and engaging with professional networks. Mention specific resources or tools that aid you in keeping abreast of changes in regulations, market dynamics, and technology advancements.

Key skills for success include strong communication, analytical thinking, negotiation prowess, and relationship-building capabilities. Discuss the importance of empathy in understanding client needs and adaptability in navigating various scenarios. Highlight any personal experiences where these skills played a crucial role in your achievements.

Prioritizing tasks effectively is paramount. Describe your method for assessing urgency and impact, using tools like to-do lists or project management software. Explain how you balance immediate client needs with long-term account strategies, ensuring you allocate your time to maximize relationship-building and revenue growth.