Appointment Setter & Brand Ambassador - Los Angeles

As an Appointment Setter & Brand Ambassador at Renewal by Andersen, you will engage with customers in retail settings to book appointments for consultations with our window experts. Your main responsibilities include promoting our products, providing excellent customer service, and following up with potential leads. You’ll also participate in paid training to learn our effective marketing methodologies.

To become an Appointment Setter & Brand Ambassador at Renewal by Andersen, candidates must be authorized to work in the United States, possess a valid driver's license with a clean record, and be able to lift up to 50 pounds. Ideal candidates should be motivated, dependable, and have a genuine interest in helping others while demonstrating strong interpersonal skills.

The earning potential for the Appointment Setter & Brand Ambassador role at Renewal by Andersen is impressive! You will earn a base pay of $19 per hour plus commission, allowing successful candidates to make up to $1,000 weekly based on the number of appointments they set. This flexibility allows you to increase your income based on your efforts.

Yes, Renewal by Andersen offers paid training for all Appointment Setters & Brand Ambassadors. You'll learn proven strategies for successful appointment setting, customer engagement techniques, and more, ensuring you have all the tools needed for success in this dynamic role.

As an Appointment Setter & Brand Ambassador at Renewal by Andersen, if you work 20 or more standard hours per week, you will enjoy a range of benefits including competitive pay, health insurance (medical, dental, vision, and life), a 401(k) plan with contributions, paid holidays, PTO, and opportunities for professional development and tuition reimbursement.

Handling rejection is part of the sales process. When faced with rejection, maintain a positive attitude and view it as an opportunity to learn. Acknowledge the customer's concerns, ask for feedback, and adjust your approach for future interactions. This resilience and adaptability will show your interviewers your capacity as an effective Appointment Setter.

To engage customers effectively, I focus on active listening to understand their needs clearly. I use open-ended questions to encourage dialogue and tailor my pitch to highlight how Renewal by Andersen products can solve their problems. Building rapport and being genuinely interested creates a connection that encourages booking an appointment.

Certainly! In my previous role, I engaged a customer who expressed concerns about energy efficiency. After discussing our products' benefits, I booked an appointment for a home consultation by emphasizing the financial savings on energy costs. They appreciated my expertise and willingness to assist, resulting in a successful lead.

My motivation to succeed in a commission-based role comes from the drive to help customers find solutions while achieving my personal financial goals. I thrive on challenges and find fulfillment in exceeding targets, knowing that hard work directly correlates to my earnings.

I prioritize my tasks based on urgency and importance. Creating daily goals helps me stay focused and efficient during my shifts. Knowing I have limited hours drives me to maximize productivity. I've also found that open communication with my team helps ensure we're all aligned on priorities.

In my last role, our team had a goal to improve overall lead quality. We organized weekly check-ins to share insights and strategies. By collaborating, we implemented new approaches that not only increased our appointment bookings but also improved our customer satisfaction. This experience taught me the value of teamwork and communication.

I possess strong communication skills, both verbal and written, which allow me to effectively convey information and engage with customers. My ability to listen actively enables me to identify customer needs and provide tailored solutions. Additionally, my goal-oriented mindset keeps me motivated and focused on achieving results.

I want to work for Renewal by Andersen because I admire the company's commitment to excellence and customer satisfaction. With over 100 years of experience and a solid reputation, I resonate with their values and believe I can contribute positively to the team while helping customers find quality window and door solutions.

After initial contact, I follow up promptly via phone or email, thanking them for their time and reminding them about the appointment they showed interest in. I also encourage them to ask any questions they might have, creating an open channel for communication that reinforces my commitment to helping them.

The key to effective appointment setting lies in understanding your product and your customer. It’s crucial to communicate the product's benefits clearly and create a genuine connection with potential customers. Personalized interactions foster trust and significantly increase booking rates.