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Shipping Specialist

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

The Shipping Specialist will be responsible for managing scale and system operations of raw materials from our suppliers to the proper areas and finished product to our customers, coordinate and secure adequate equipment for movement of dry packaged product to our warehouse to ensure uninterrupted plant operations, maintain and manage timely rail switches to ensure continuous plant operations, coordinate and establish optimal safety in accordance with OSHA within the plant by following policies and procedures set forth, and provide 24/7 plant-wide cross-functional support. This position will require becoming familiar with the plant layout and developing a basic understanding of the production process. 

 

Essential Job Duties and Responsibilities 

  • Prioritization and operation of inbound/outbound truck scale 

  • Daily management of dry van and recyclable trailer movement 

  • Accurately direct inbound carriers 

  • Inspect all inbound and outbound paperwork to ensure customer satisfaction 

  • Utilize familiarity with DOT regulations to ensure compliance 

  • Perform cross-functional duties at night and on weekends and holidays 

  • Serve as dispatch for plant-wide incident reporting procedure 

  • Maintain flexibility to handle several tasks concurrently and ensure that each is progressing as required 

  • Identify shipping and receiving errors/problems and develop problem resolution tasks in response 

  • Maintain inbound freight record of chemical rail cars for the plant 

  • Receiving chemical trucks in SAP 

  • Collaborate with Operations, Logistics, Customer Care, Quality and Purchasing. 

  • Work directly with carriers, customers, suppliers and other external constituencies. 

 

 

Required Competencies, Education and Experience 

  • Associate Degree in business or related field and/or equivalent experience 

  • Ability to work effectively with cross-functional teams 

  • Ability to effectively adhere to time constraints/deadlines 

  • Ability to effectively manage multiple tasks simultaneously while working in a fast-paced environment 

  • Demonstrated behaviors including self-motivation, strong organization skills, dependability, and attention to detail 

  • Ability to make quick, appropriate decisions in a fast-paced, dynamic environment. 

  • Excellent oral and written communication skills, as well as strong interpersonal skills 

  • Demonstrated strong computer skills; proficiency in MS Office products 

  • Ability to work a rotating 12-hour shift, which will include nights, weekends, and holidays 

 

Education and Experience 

  • BS/BA Degree in Supply Chain or associated field, or equivalent experience 

 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 

If you identify yourself in this position, please apply by uploading your resume and let's start the journey together !

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. 

Roquette believes Diversity, Equity and Inclusion must be woven into everything we do, from the products we make, through the relationships we build with our partners, and most importantly within the teams we create and how we interact together.

As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach, by creating a workforce that represents the world we live in, and the communities and customers we serve.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shipping Specialist, Roquette

At Roquette, a family-owned global leader in plant-based ingredients, we're on the lookout for a dynamic Shipping Specialist to join our team in Keokuk. If you have a knack for organization and thrive in a fast-paced environment, this role could be a perfect fit for you! In this position, you'll play a vital role in managing the scale and system operations, ensuring that raw materials flow seamlessly from our suppliers to the right areas within our plant. You’ll also be responsible for the timely delivery of our finished products to customers while coordinating the movement of dry packaged items to our warehouse. Your day will be a mix of coordinating rail switches to maintain continuous plant operations and adhering to OSHA safety standards, all while providing cross-functional support around the clock. Being familiar with the plant layout and the production process will help you excel in this role. If you have an Associate Degree in business or a related field (or equivalent experience), and possess strong communication and organizational skills, you're exactly who we're hoping to find. Plus, Roquette values personal and professional growth opportunities, allowing you to develop your skills in a diverse and inclusive environment. Ready to embark on this journey with us? Let’s explore the possibilities together!

Frequently Asked Questions (FAQs) for Shipping Specialist Role at Roquette
What are the main responsibilities of a Shipping Specialist at Roquette?

A Shipping Specialist at Roquette is primarily responsible for managing the inbound and outbound operations of raw materials and finished products. This includes prioritizing truck scale operations, directing inbound carriers, and ensuring compliance with DOT regulations. The role also involves inspecting paperwork, resolving shipping errors, and collaborating with various departments to ensure smooth operations.

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What qualifications do I need to become a Shipping Specialist at Roquette?

To become a Shipping Specialist at Roquette, an Associate Degree in business or a related field is preferred, although equivalent experience is also acceptable. Strong organizational skills, the ability to work under pressure, and effective communication abilities are essential. Familiarity with safety regulations and computer skills, particularly in MS Office products, are also required.

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How does the role of Shipping Specialist at Roquette contribute to plant operations?

The Shipping Specialist plays a critical role in keeping plant operations running smoothly at Roquette. By managing the logistics of raw material supply and finished product distribution, the specialist ensures that operations are continuous and efficient. This includes maintaining timely rail switches and ensuring safety compliance in accordance with established policies.

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What skills are important for success as a Shipping Specialist at Roquette?

Success as a Shipping Specialist at Roquette hinges on strong organization and multitasking abilities, as the role requires managing multiple tasks concurrently in a fast-paced environment. Excellent communication and interpersonal skills are essential for collaboration with various teams and external partners, along with self-motivation and attention to detail.

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What kind of work environment can I expect as a Shipping Specialist at Roquette?

As a Shipping Specialist at Roquette, you can expect a dynamic work environment that values diversity and inclusivity. The role may involve working a rotating 12-hour shift, including nights, weekends, and holidays, allowing for diverse experiences that contribute to both personal and professional growth.

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Common Interview Questions for Shipping Specialist
How do you prioritize tasks when managing inbound and outbound shipping as a Shipping Specialist?

To effectively prioritize tasks when managing shipping operations, I would first assess deadlines and urgency. I utilize checklists and scheduling tools to keep track of each task's progress, ensuring that critical shipments are processed on time while maintaining a clear line of communication with team members and stakeholders.

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Can you describe a time when you resolved a shipping error?

In my previous role, there was an instance where an incorrect shipment was sent to a customer. I promptly contacted the customer to understand the error, assessed the situation, and arranged for an immediate reshipment while coordinating with the warehouse to investigate and correct the root cause. This proactive approach not only resolved the issue but also strengthened our relationship with the customer.

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What do you know about DOT regulations, and why are they important for a Shipping Specialist?

DOT regulations are crucial for a Shipping Specialist as they ensure the safe transportation of goods, particularly hazardous materials. Familiarity with these regulations helps prevent legal issues and ensures the safety of all employees during shipping operations. Ensuring compliance is key to maintaining operational integrity and protecting the company’s reputation.

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How have your previous experiences prepared you for a role at Roquette?

My previous experiences in logistics and supply chain management have equipped me with strong organizational and problem-solving skills. I've successfully managed cross-functional teams and have learned to adapt quickly to changing scenarios, which aligns well with Roquette’s fast-paced environment and commitment to continuous improvement.

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What strategies do you use to ensure compliance with safety standards in shipping operations?

To ensure compliance with safety standards, I emphasize regular training and communication with the team about safety protocols. I conduct safety audits and foster a culture of accountability where everyone feels responsible for upholding safety practices, ensuring that we meet OSHA standards effectively.

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What is your approach to teamwork in a cross-functional setting?

In a cross-functional setting, I believe in open communication and collaboration. I make it a point to understand each team's goals and how they intersect with mine. I actively engage in discussions, share insights, and provide support where needed, which helps foster a cooperative and productive work environment.

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Describe your experience with managing inventory and logistics software.

I have hands-on experience with various inventory and logistics management software, including SAP. I am adept at tracking shipments, managing inventory levels, and generating reports that help inform operational decisions. I continuously seek to learn and adapt to new technologies to enhance efficiency in logistics management.

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How do you handle high-pressure situations, especially during peak shipping times?

During high-pressure situations, I maintain a calm demeanor and focus on prioritizing tasks. I break down complex problems into manageable parts and align team efforts toward common goals. Utilizing real-time data to make informed decisions is key to handling peak times effectively.

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What do you consider to be your greatest strength as a Shipping Specialist?

My greatest strength as a Shipping Specialist lies in my ability to adapt quickly to changes while maintaining a keen attention to detail. This adaptability allows me to navigate challenges effectively, ensuring operations run smoothly even in a dynamic environment.

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Why do you want to work for Roquette as a Shipping Specialist?

I am drawn to Roquette's commitment to sustainable practices and innovation in the food and pharmaceutical sectors. I admire the company’s focus on diversity and professional growth, and I am excited about the opportunity to contribute my skills in a collaborative environment that aligns with my values.

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Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Founded in 1933, the company currently operates in more than 100 countries, through more than 30 manufacturing sites, has a tu...

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Full-time, on-site
DATE POSTED
April 13, 2025

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