As a Part-Time Retail Ambassador at Rothy's, you will be responsible for providing exceptional customer service, supporting day-to-day operations, and developing in-depth knowledge of our products. Your role will involve engaging with customers in-person and online, contributing to sales goals, and maintaining the aesthetic of our physical space.

To qualify as a Part-Time Retail Ambassador at Rothy's, you should have at least 2 years of retail or hospitality experience, excellent people skills, and a strong attention to detail. An enthusiasm for our brand and a self-motivated attitude also play crucial roles in your success in this position.

Rothy's provides a comprehensive benefits package for Part-Time Retail Ambassadors, including wellness and commuter programs, paid time off, wellbeing time, and an employee discount program that allows you to enjoy our products while supporting sustainable fashion.

At Rothy's, we believe in creating a retail experience that’s extraordinary. Our Retail Ambassadors, with their expert knowledge and exceptional customer service skills, play a key role in making every visit special. They engage with customers on a personal level and provide insights that elevate the overall shopping experience.

Ideal candidates for a Retail Ambassador position at Rothy's are passionate about our brand, possess excellent communication skills, and have an ability to foster genuine connections with customers. Being self-motivated and adaptable will also help you thrive in the dynamic retail environment at Rothy's.

To provide exceptional customer service as a Retail Ambassador, I would focus on actively listening to customers, engaging them with friendly conversation, and thoroughly understanding their needs to offer personalized product recommendations. Ensuring a welcoming and positive environment is key.

In a past role, I encountered a customer who was upset about a product issue. I listened to their concerns, empathized sincerely, and offered a solution, which included a replacement and a discount on their next purchase. This approach helped regain their trust and satisfaction.

Rothy's is dedicated to sustainability, transforming plastic waste into stylish, washable products. I admire how the company emphasizes eco-friendly practices in design and production while also maintaining a commitment to inclusivity and community engagement.

I stay informed by regularly reading product information, following industry news, and engaging with colleagues to share insights. I believe being knowledgeable about products enhances my ability to assist customers effectively.

In my previous role, I exceeded sales goals by building strong relationships with regular customers and tailoring recommendations to their preferences. I also upsold complementary items by highlighting their features, which contributed significantly to increased sales.

I would connect Rothy's brand with the community through engagement initiatives, such as hosting local events or partnering with eco-friendly organizations. Creating social media campaigns that highlight these connections can also foster a sense of community.

During busy hours, I prioritize tasks by assessing immediate customer needs first, such as assisting shoppers or handling checkout, and then ensuring that inventory and store presentation are maintained without compromising service.

I have experience in creating product displays that attract customer attention and align with brand aesthetics. I understand the importance of visual merchandising in enhancing the shopping experience and driving sales.

I want to work at Rothy's because I am passionate about sustainable fashion and admire the company's commitment to the environment. Being part of a team that shares those values and promotes positive change in retail aligns perfectly with my career goals.

I thrive in team settings. I believe clear communication, respect for each member's strengths, and a collaborative attitude are essential for creating a positive work atmosphere, especially in busy retail environments where support is crucial.