Accounts Receivable Clerk

As an Accounts Receivable Clerk at Sonesta, you will handle various responsibilities including billing master accounts, managing group turnovers, checking Open Folios daily, and assisting the Credit Manager with their duties. You'll also be involved in income audits and may even assist in accounts payable and general cashiering as necessary. Being detail-oriented is key!

Candidates for the Accounts Receivable Clerk position at Sonesta are preferred to have a 4-year Bachelor’s Degree in Accounting or Finance. Also, experience in a similar role in a luxury hotel or resort environment is highly regarded. Strong communication and analytical skills as well as proficiency in Excel and PMS systems like Opera are essential.

For the Accounts Receivable Clerk role at Sonesta, proficiency in Microsoft Office applications, especially Excel, is crucial since you'll be billing special accounts and managing various financial tasks. Familiarity with PMS systems such as Opera, along with knowledge of Micros/Agilysys and Delphi, is also beneficial.

The work environment for an Accounts Receivable Clerk at Sonesta is collaborative and fast-paced, located in the vibrant city of Cambridge, Massachusetts. You’ll be part of a supportive team within the Controller's Office, with opportunities to engage with various departments, all while ensuring smooth financial operations.

Sonesta provides a comprehensive benefits package for Accounts Receivable Clerks, which includes medical, dental, and vision insurance, a health savings account with company match, 401(k) retirement plans, paid vacation and sick days, educational assistance, and discounts on hotel stays. These benefits aim to support the health and financial security of our employees.

In answering this question, highlight any previous roles where you managed accounts receivable, specifically mentioning your responsibilities like billing, handling inquiries, and ensuring accuracy in financial records. Provide examples of software you've used, such as Opera or Excel, to illustrate your competencies.

When responding, discuss your methods for organization and prioritization, such as using spreadsheets or task lists. Share a specific example where you effectively managed multiple tasks under a deadline, showcasing your time-management skills.

When addressing this question, mention your ability to maintain professionalism and empathy when dealing with difficult clients. Provide an example of a situation where you resolved an issue, illustrating your strong communication skills.

You should explain your familiarity with different billing systems, detailing your experience with specific software like Opera or similar platforms. Talk about how you’ve used these tools to improve accuracy and efficiency in billing processes.

Mention your diligent attention to detail when entering data and performing reconciliations. You could provide an example of a time when your accuracy helped prevent a financial discrepancy, showcasing your reliability.

Describe specific analytical skills such as data analysis, trend identification, and report generation. Provide examples of how you've used these skills in past roles to make informed decisions or recommendations.

In your response, share a specific improvement you implemented in a previous accounts receivable role. Highlight the positive impact it had on efficiency or accuracy, demonstrating your initiative and problem-solving skills.

Discuss your approach to prioritizing tasks during busy times or tight deadlines. You might share an example of a previous experience where you successfully met a deadline through effective planning and time management.

Talk about how effective communication is critical for resolving inquiries, liaising with other departments, and maintaining client relations. You could give an example of how your communication skills positively influenced a situation in your past roles.

Your response should reflect an understanding of Sonesta’s values and culture. Discuss your interest in their commitment to staff well-being and the unique opportunity to grow within a reputable hotel brand, combining your skills in finance and customer service.