Strategic Inside Sales Representative (SE Region-Hybrid)

As a Strategic Inside Sales Representative at RRD, your main responsibilities include market research to identify potential clients, engaging in cold calling, scheduling virtual meetings, conducting client presentations, and responding to RFPs. You'll collaborate with team members to develop sales strategies and maintain accurate records of your sales activities in the CRM system.

To qualify for the Strategic Inside Sales Representative role at RRD, candidates should have an Associate's Degree and at least 2 years of experience in inside or enterprise solution sales. Strong communication skills, a good grasp of Google Suite, and knowledge of Salesforce or similar CRM software are also preferred.

The salary range for the Strategic Inside Sales Representative at RRD is between $50,000 and $150,000 per year, depending on the candidate’s experience, skills, and geographic location. This role is also eligible for an incentive program, making it a lucrative opportunity for motivated sales professionals.

RRD offers an array of benefits for the Strategic Inside Sales Representative position, including medical, dental, and vision coverage, paid time off, disability insurance, and a 401(k) with company match. Additional perks include tuition assistance, adoption assistance, and employee discounts, fostering a supportive work environment.

Key skills for a successful Strategic Inside Sales Representative at RRD include excellent verbal and written communication, strong analytical problem-solving abilities, and the capacity to work collaboratively. Organizational skills and the ability to manage deadlines are also crucial to meet business objectives effectively.

To effectively handle objections, it's important to listen attentively to the client's concerns, validate their feelings, and empathize with their situation. Then, respond with relevant information and solutions that demonstrate how RRD’s offerings can address their specific needs.

In discussing your experience with cold calling, mention how you prepare for calls by researching prospects, how you personalize your approach, and how you address potential rejections. Share specific examples of successful calls that resulted in meetings or sales to illustrate your effectiveness.

Discuss personal motivators such as achieving targets, helping clients solve problems, or contributing to the company's success. Share a story that reflects a time when your motivation led to a significant accomplishment in your past sales roles.

Explain your strategy for prioritization, which may include assessing leads based on their potential value or urgency, utilizing CRM tools to track interactions, and regularly evaluating performance to allocate time effectively toward higher-potential activities.

Detail the methods you employ for market research, including utilizing online tools, analyzing industry trends, exploring competitor offerings, and identifying target demographics. This shows your proactive approach to understanding the market landscape.

Share how you maintain regular touchpoints with clients through follow-up calls, emails, and personalized messages to ensure they feel valued. Highlight the importance of updating clients on the latest RRD offerings that may benefit their needs.

Provide a specific example of a successful team collaboration, such as strategizing for a client presentation or working on a joint project. Emphasize the importance of teamwork in achieving sales goals and fostering positive client relationships.

Discuss techniques you use to manage stress, such as time management, seeking feedback, practicing self-care, and maintaining a positive outlook. These strategies not only enhance personal well-being but also improve productivity in high-pressure situations.

Demonstrating knowledge about RRD can set you apart. Highlight specific services offered such as marketing solutions, packaging, and supply chain services, and explain how these services provide value to clients in enhancing customer engagement.

Express your interest in the role by discussing RRD’s reputation, the growth opportunities within the company, and how the position aligns with your career objectives. Reflect on personal values that resonate with RRD’s commitment to environmental responsibility and client success.