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Medical Assistant

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • No Weekends or Holidays
  • Personal Time that includes Vacation Time, Sick Time & Holidays
  • Health & Wellness Benefits starting Your First Day
  • Medical, Dental & Vision Programs tailored to Your Needs
  • Employee Assistance Program including free Mental Health
  • Tuition Assistance & Reimbursement Program
  • Employee Referral Program with Bonuses up to $10k
  • Advancement Opportunities
  • Retirement Savings Program
  • Same Day Pay through Daily Pay

SUMMARY

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

STATUS:     Per Diem

LOCATION:      Batavia, NY

SCHEDULE:     Mondays and Thursdays, Days

ATTRIBUTES

  • High School diploma or equivalent
  • 2 years of pre-hospital care activities or acute/critical care experience preferred
  • Strong customer service, computer, and communication skills
  • Medical Assistant Certification preferred

RESPONSIBILITIES

  • Patient Care & Physician Assistance. Promote and restore patients' health; assist physicians with procedures; manage physician orders and complete appropriate forms/requests; report issues to a licensed staff member when necessary; account for all components of the admission process
  • Maintenance. Ensure patient is adequately taken care of in a timely manner and treatment rooms are stocked as needed; assemble and maintain patient charts
  • Compliance & Documentation. Adhere to required department and system protocols, regulations (local, state, federal) and education requirements; maintain knowledge of Electronic Medical Records (EMR)

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.50 - $19.15

CITY:

Batavia

POSTAL CODE:

14020

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Average salary estimate

$37500 / YEARLY (est.)
min
max
$35000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant, RRHS

As a Medical Assistant at UMMC - Visiting Physician Office, you will play a pivotal role in delivering high-quality patient care while keeping the office running smoothly. At Rochester Regional Health, we value our employees and offer a variety of benefits that emphasize your well-being and career growth. Imagine a workplace where weekends and holidays are yours to enjoy, taking advantage of generous vacation, sick time, and health benefits starting from day one! Your communication skills and customer service expertise will directly impact patient experiences as you assist physicians with procedures and manage essential daily tasks. With a focus on compliance, documentation, and patient care, you'll ensure that everything runs seamlessly in the background while making patients feel comfortable and cared for. If you have a passion for helping others and are looking for an organization that nurtures your professional journey, this role offers advancement opportunities and a supportive environment. Whether you're stocking treatment rooms or maintaining accurate patient records using Electronic Medical Records (EMR), your contributions will be valued. Plus, enjoy the perks of tuition assistance, an employee referral program with bonuses, and even same-day pay options. If you're ready to be part of a caring community in Batavia, NY, at UMMC - Visiting Physician Office, we can’t wait for you to join us!

Frequently Asked Questions (FAQs) for Medical Assistant Role at RRHS
What are the responsibilities of a Medical Assistant at UMMC - Visiting Physician Office?

As a Medical Assistant at UMMC - Visiting Physician Office, your primary responsibilities include patient care and assisting physicians with procedures. You will manage physician orders, ensure treatment rooms are stocked, and handle patient documentation, all while adhering to compliance regulations. Your role is crucial not just for patient satisfaction but also for ensuring smooth day-to-day operations.

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What are the qualifications needed for the Medical Assistant position at UMMC - Visiting Physician Office?

To be a Medical Assistant at UMMC - Visiting Physician Office, a high school diploma or equivalent is required, along with preferred experience in pre-hospital care activities or acute care. Additionally, strong customer service and communication skills are essential. A Medical Assistant certification is also preferred to enhance your qualifications for this role.

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What kind of benefits does UMMC - Visiting Physician Office offer to Medical Assistants?

UMMC - Visiting Physician Office provides an impressive array of benefits for Medical Assistants, including health and wellness programs starting on your first day, vacation and sick time, and employee assistance programs. Furthermore, there’s tuition assistance, referral bonuses, and retirement savings options. You'll find that your well-being and career development are priorities at Rochester Regional Health.

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Are there opportunities for career advancement for Medical Assistants at UMMC - Visiting Physician Office?

Absolutely! As a Medical Assistant at UMMC - Visiting Physician Office, you will have various advancement opportunities within Rochester Regional Health. The organization is committed to fostering the growth of its employees, providing avenues for professional development and career progression as you gain experience in your role.

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What is the work schedule like for a Medical Assistant at UMMC - Visiting Physician Office?

The work schedule for a Medical Assistant at UMMC - Visiting Physician Office is quite favorable, as you will primarily work on Mondays and Thursdays during the day, allowing you to maintain a healthy work-life balance without the requirement of working weekends or holidays.

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Common Interview Questions for Medical Assistant
What experiences do you have that qualify you as a Medical Assistant?

In answering this question, focus on your background in healthcare, any relevant projects or roles you've held, and any hands-on experience with patients. Highlight your medical assistant certification if you have one, and discuss how your experiences align with the responsibilities outlined for the Medical Assistant position at UMMC - Visiting Physician Office.

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How do you handle stressful situations in a medical office?

Addressing stressful situations effectively is crucial for a Medical Assistant. You might mention specific coping strategies, such as maintaining clear communication, staying organized, and remaining calm under pressure. Blend in experiences where you've successfully navigated stressful scenarios to illustrate your capabilities.

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Can you explain your familiarity with Electronic Medical Records (EMR)?

Discuss your experience with EMR systems in your prior roles, specifying the systems you've used. Emphasize your ability to accurately document patient information and how familiar you are with relevant regulations and compliance, as these are key responsibilities for a Medical Assistant at UMMC - Visiting Physician Office.

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What is your approach to patient care and ensuring patient satisfaction?

When discussing your approach to patient care, emphasize empathy, clear communication, and a commitment to listening to patients' needs. Share examples of how you have positively impacted a patient's experience in past roles, which aligns well with the patient-centered approach at UMMC - Visiting Physician Office.

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How would you manage competing tasks during a busy clinic day?

In your response, outline techniques you use for prioritizing tasks, such as creating lists or utilizing organizational tools. Share a specific example of a busy day where you successfully managed multiple responsibilities while maintaining quality care, which reflects the environment of UMMC - Visiting Physician Office.

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What does teamwork mean to you as a Medical Assistant?

Clarify the importance of collaboration within a healthcare setting. Emphasize your ability to communicate openly with colleagues and support each other in providing the best patient care. Describing specific instances where you have successfully worked within a team can provide more context to your answer.

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How do you handle patient confidentiality and HIPAA regulations?

When asked about handling patient confidentiality, highlight your understanding of HIPAA regulations and the importance of safeguarding personal health information. Provide examples where you practiced confidentiality in past roles, reinforcing that adherence to these regulations is crucial at UMMC - Visiting Physician Office.

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What motivates you to work in healthcare as a Medical Assistant?

Articulate your passion for helping others and the satisfaction derived from working in healthcare. This can encompass your desire to make a difference in patients' lives and your interest in the medical field, showcasing how this aligns with the core values of UMMC - Visiting Physician Office.

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Describe a time when you provided exceptional service to a patient.

Provide a specific example of a situation where you went above and beyond for a patient. It could involve anything from ensuring comfort in a stressful situation to following up on their progress. Highlight the positive outcomes that resulted from your attentive care, making it clear how this experience prepared you for the Medical Assistant role.

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What do you know about UMMC - Visiting Physician Office and its mission?

To answer this question effectively, conduct research on UMMC - Visiting Physician Office’s mission and values ahead of time. Discuss how their emphasis on community care and employee well-being resonates with your own values and aspirations to contribute meaningfully to patient health in a supportive work environment.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 2, 2025

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