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Inside Sales Specialist

Company Description

SanDisk designs and manufactures industry-leading flash memory solutions. Our products, ranging from memory cards and USB drives to enterprise-grade SSDs, are essential for consumers and businesses alike. From mobile devices and cameras to data centers and cloud infrastructure, our products enable the creation, sharing, and preservation of digital content.We are committed to innovation, quality, and delivering reliable storage that enables our customers to thrive in a data-driven world. Join our team and contribute to cutting-edge storage technology.

Job Description

The Inside Sales Specialist is a critical role responsible for driving revenue growth through proactive engagement and support of customers purchasing through our B2B eCommerce platform and direct manufacture resellers. This position acts as a trusted advisor, providing product expertise, sales enablement, and operational support to these strategic accounts. You will be responsible for identifying, qualifying, and nurturing leads to drive sales of SanDisk storage solutions through our online channel. You will be the first point of contact for potential business customers, educating them on our products and guiding them through the eCommerce platform experience. This role requires a proactive, results-oriented individual with a strong understanding of B2B sales processes and a passion for technology. We are hiring this role as a hybrid position (2-3 days in office) and the in office portion will be located at the SanDisk Headquarters in Milpitas, CA.

Responsibilities:

  • Inside Sales Support:
    • Qualify incoming eCommerce leads based on established criteria, including company size, industry, needs, and market dynamics.
    • Proactively identify and qualify sales opportunities within assigned reseller accounts.
    • Maintain accurate and up-to-date records of sales activities and pipeline status in CRM systems.
    • Forecast sales performance and provide regular reports to management
    • Track and analyze sales data to identify trends and opportunities for growth.
  • eCommerce Platform Expertise:
    • Become a subject matter expert on the SanDisk B2B eCommerce platform, including its features, functionalities, and benefits.
    • Guide potential customers through the platform, providing assistance with account creation, product selection, and order placement.
    • Address customer inquiries and resolve issues related to the eCommerce platform.
  • Sales Outreach and Communication:
    • Conduct outbound calls, emails, and social media outreach to engage potential customers.
    • Deliver compelling product presentations and demonstrations, highlighting the value proposition of SanDisk storage solutions.
    • Develop and maintain strong relationships with key decision-makers.
    • Clearly communicate product information, and pricing.
  • Market Awareness:
    • Stay up to date on industry trends, competitor activities, and new product developments.
    • Understand the competitive landscape and articulate SanDisk's unique selling propositions.

Qualifications

  • Minimum of 2-3 years of experience in inside sales, account management, or channel sales, preferably within the IT industry.
  • Bachelor's degree in business administration, marketing, sales or a related field (PREFERRED).
  • Experience using Microsoft Office Apps (Outlook, Excel, Teams, Powerpoint)
  • Excellent communication, interpersonal, and presentation skills.
  • Strong technical aptitude and interest in technology products.
  • Ability to work independently and as part of a team.
  • Ability to learn and adapt quickly in a fast-paced environment.

Nice To Have:

  • Experience with eCommerce platforms is a plus.
  • Experience selling to or within companies like CDW, Insight, or SHI
  • Proficiency in CRM software (e.g., Salesforce, Zoominfo) and other sales tools.
  • Proven track record of achieving sales targets and exceeding performance goals.

Additional Information

Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-RG1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Average salary estimate

$75000 / YEARLY (est.)
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$90000K

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What You Should Know About Inside Sales Specialist, SanDisk

At SanDisk, we are passionate about creating innovative flash memory solutions that empower customers to thrive in a data-driven world. We are currently on the lookout for an energetic Inside Sales Specialist to join our team in Milpitas, CA. This role is incredibly dynamic, allowing you to leverage your expertise in B2B sales within our exciting eCommerce platform. As an Inside Sales Specialist, you will interact directly with customers, providing critical product knowledge and support to drive sales of our exceptional storage solutions. You'll be the first line of communication for potential business clients, guiding them through our platform, educating them about our products, and helping them navigate their purchasing journey. Your proactive approach will shine as you qualify leads, identify sales opportunities, and build lasting relationships with key decision-makers. With a hybrid work environment, you'll have the flexibility to work from home for part of the week while really enjoying the vibrant energy at our SanDisk offices. If you thrive in a fast-paced setting, have a knack for technology, and enjoy making meaningful connections with clients, this could be the perfect opportunity for you to grow your career while contributing to cutting-edge technology.

Frequently Asked Questions (FAQs) for Inside Sales Specialist Role at SanDisk
What are the responsibilities of an Inside Sales Specialist at SanDisk?

As an Inside Sales Specialist at SanDisk, your responsibilities include qualifying leads that come through our B2B eCommerce platform, identifying and nurturing sales opportunities, maintaining updated records in our CRM, and analyzing sales data to uncover growth opportunities. You'll guide customers through our product offerings, conduct outreach via calls and emails, and develop strong relationships with key decision-makers.

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What qualifications do I need to apply for the Inside Sales Specialist position at SanDisk?

To qualify for the Inside Sales Specialist role at SanDisk, you should have a minimum of 2-3 years of experience in inside sales or account management, preferably within the IT industry. A bachelor's degree in business administration, sales, or marketing is preferred. Strong communication skills, technical aptitude, and familiarity with CRM software are vital for success in this position.

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What skills are essential for an Inside Sales Specialist at SanDisk?

Key skills essential for an Inside Sales Specialist at SanDisk include excellent communication and interpersonal abilities, a solid understanding of B2B sales processes, strong technical skills related to our products, and the ability to work independently and collaboratively. A proactive attitude and adaptability are also crucial in navigating the fast-paced environment at SanDisk.

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How does SanDisk support the professional growth of Inside Sales Specialists?

SanDisk is committed to the professional growth of its employees, including Inside Sales Specialists. Through continuous training on product expertise, eCommerce platform strategies, and market trends, you'll receive the necessary support to excel in your role. There are opportunities to engage in ongoing professional development and career advancement within the company.

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Is the Inside Sales Specialist position at SanDisk flexible?

Yes, the Inside Sales Specialist position at SanDisk offers a hybrid work arrangement, allowing you to work from home on certain days while enjoying in-office collaboration at our Milpitas headquarters. This flexibility is designed to enhance work-life balance and foster productivity.

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Common Interview Questions for Inside Sales Specialist
How do you qualify leads as an Inside Sales Specialist?

Qualifying leads involves evaluating incoming inquiries based on specific criteria, such as company size, industry, and needs. Highlight your analytical skills and experience in gathering information to determine whether a lead aligns with the sales strategy.

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Can you describe a time when you successfully closed a challenging sale?

Discuss a specific example where you engaged with a difficult client or overcame objections. Focus on your problem-solving abilities and the strategies you employed to turn the situation around, showcasing your resilience and dedication.

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What strategies do you use to maintain customer relationships?

Emphasize your approach to nurturing client relationships, which might include regular follow-ups, personalized communication, and actively seeking feedback. Mentioning the importance of trust and understanding in building long-term collaborations can be impactful.

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How do you stay informed about industry trends and competitor activities?

Showcase your commitment to continuous learning by mentioning sources like industry publications, webinars, and networking. Explain how this knowledge directly informs your sales tactics and how you communicate SanDisk’s unique selling propositions.

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What is your experience with CRM software?

Speak to your hands-on experience with CRM tools, perhaps detailing how you organized sales data, tracked interactions, and provided management reports. Detailing your ability to leverage CRM insights to improve sales strategy will demonstrate your competence.

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How do you handle objections from potential customers?

Discuss a specific technique, like active listening, that you use to address objections. Emphasize your ability to empathize with customer concerns and how you provide clear information to alleviate their doubts.

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Compared to other sales methodologies, what makes you unique?

Reflect on your personal sales philosophy. You might focus on a consultative approach where you prioritize understanding the customer's needs before proposing solutions, helping establish trust and rapport early in the sales process.

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What do you know about SanDisk and our products?

Demonstrate your research by discussing specific SanDisk products and their relevance in various markets, like consumer electronics or enterprise solutions. This shows your enthusiasm for the role and understanding of the company's impact in the tech industry.

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How do you prioritize tasks when managing multiple accounts?

Talk about your time management skills, possibly mentioning a systematic approach like categorizing tasks based on urgency and impact. Discuss how you ensure each account receives the attention it deserves without neglecting opportunities.

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Why do you want to work for SanDisk as an Inside Sales Specialist?

Express your excitement about the innovative culture at SanDisk and your passion for technology. Mention how the company’s commitment to quality resonates with your own values, and how you envision contributing to its growth.

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As a global leader in data storage solutions, we’re committed to making people's digital lives better by delivering innovative, reliable, high-performance products that consumers and businesses can count on.

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Full-time, hybrid
DATE POSTED
March 27, 2025

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