Housekeeping Turndown Attendant

As a Housekeeping Turndown Attendant at 1 Hotel Seattle, you will be primarily responsible for preparing guest rooms for the evening, ensuring cleanliness and making every room feel welcoming. Your tasks will include tidying up rooms, replacing linens, and adding unexpected touches that enhance the guest experience. You will work collaboratively with the housekeeping team to maintain a high standard of cleanliness throughout the hotel.

To be considered for the Housekeeping Turndown Attendant position at 1 Hotel Seattle, candidates should have previous experience in a similar role and a strong passion for cleanliness and the hospitality industry. Attention to detail and the ability to work in a fast-paced environment are crucial, along with being a team player and possessing a positive attitude towards guest service.

Essential skills for a Housekeeping Turndown Attendant at 1 Hotel Seattle include strong attention to detail, the ability to work efficiently and independently, and excellent communication skills. Being physically fit is important as the role involves lifting, bending, and moving throughout the day. A genuine love for hospitality and creating a positive guest experience will set you apart in this role.

At 1 Hotel Seattle, a positive work environment is fostered through a culture of care and collaboration. We encourage open communication and provide our team members with training and resources to excel in their roles. Our commitment to sustainability also creates a sense of fulfillment and purpose, as team members are part of a mission-driven organization that values their contributions to the community and the planet.

Housekeeping Turndown Attendants at 1 Hotel Seattle are offered opportunities for professional development and growth within SH Hotels & Resorts. As you gain experience and hone your skills, there are potential pathways to advance in your career, whether that be taking on additional responsibilities or moving into leadership roles within the housekeeping department or other areas of the hotel.

This is your chance to express your passion for hospitality and how it aligns with the values of 1 Hotel Seattle. Consider mentioning your love for cleanliness and how you appreciate the company's commitment to sustainability.

Share a specific example that demonstrates your dedication to guest satisfaction, such as providing extra amenities or ensuring a special request was met. Highlight how those moments can enhance the overall guest experience.

Discuss a systematic approach you would take, such as assessing immediate needs, creating a checklist, or efficiently managing your time. Emphasize your ability to remain calm and focused under pressure.

Talk about skills such as attention to detail, a positive attitude, and strong work ethic. You may also want to mention the importance of teamwork and flexibility in meeting the diverse needs of guests.

Address the importance of listening to the guest's concerns, responding empathetically, and taking immediate action to remedy the situation. Share how you would follow up to ensure the guest is pleased with the resolution.

Explain techniques you are familiar with, such as the proper use of cleaning products, efficient cleaning methods, and any experience you have with eco-friendly practices. This will demonstrate your knowledge and commitment to cleanliness and sustainability.

Express your adaptability to work in both settings, providing examples from your past experience. Highlight how collaboration with team members can enhance productivity and guest satisfaction.

Be honest about your availability, stressing your willingness to accommodate the flexible scheduling often required in hospitality settings. Mention any prior experience in similar roles where you had to adapt to varying schedules.

Share strategies you employ to maintain your motivation, such as focusing on the end result, finding satisfaction in a job well done, or listening to music while working to create a positive work atmosphere.

Provide a specific example of constructive feedback you've received, illustrating how you took the advice to heart, made improvements, and how it resulted in enhanced performance or better guest experiences.