AM Server | Playa Largo Resort & Spa

As an AM Server at Playa Largo Resort & Spa, your primary responsibilities will include taking food and beverage orders, serving guests efficiently while ensuring compliance with hotel specifications, and maintaining a clean and organized dining area. You’ll also handle payments and collaborate closely with your team and management to meet operational goals. With a friendly demeanor and a focus on guest satisfaction, you'll contribute to a memorable dining experience.

To apply for the AM Server position at Playa Largo Resort & Spa, you should have a minimum of one year of experience in a similar role interacting with the public. You’ll need to meet the minimum state age requirement to serve alcoholic beverages and possess effective communication skills. A high school diploma is required, and having ServSafe or food safety training is highly valued. Additionally, alcohol awareness training, such as TIPS, and bilingual skills in English/Spanish are considered a plus.

Yes, previous experience is crucial for the AM Server role at Playa Largo Resort & Spa. We prefer candidates with at least one year of experience in a similar position, as this helps in efficiently managing customer interactions and food safety procedures. However, your enthusiasm for hospitality and willingness to learn also play an important role in your success in this role.

Customer service is extremely important for the AM Server position at Playa Largo Resort & Spa. You will be the face of our restaurant, interacting directly with guests, and your ability to provide attentive, courteous service will make a significant impact on their dining experience. A positive attitude and effective communication skills are vital to ensuring every guest feels valued and welcomed.

As an AM Server at Playa Largo Resort & Spa, you will need to have flexible availability. This includes being ready to work weekends, holidays, and varied shifts to accommodate our guests. Being adaptable and willing to contribute during peak times ensures that our operations run smoothly and that guest needs are met efficiently.

Certainly! In my previous roles, I've consistently prioritized customer satisfaction. I would highlight specific examples of how I engaged with guests, resolved issues, and ensured a pleasant dining experience without compromising on service quality.

Handling difficult customers requires patience and empathy. I would explain how I stay calm, listen actively to their concerns, and seek to address the issue promptly. Providing a solution while maintaining professionalism can turn a negative experience into a positive one.

Excellent service is about anticipating guests' needs and going above and beyond to meet them. I would describe how I strive to create a friendly environment, communicate effectively, and ensure accuracy in orders, contributing to an unforgettable dining experience.

Food safety is a top priority, and I adhere to all established guidelines, like proper food handling and hygiene practices. I would emphasize my training in food safety protocols and my commitment to maintaining a clean and safe work environment for both guests and staff.

I'm excited about the opportunity to work at Playa Largo Resort & Spa because I admire its commitment to providing exceptional guest experiences. I would express my eagerness to contribute to such a vibrant team and be part of delivering unforgettable moments in a beautiful setting like Key Largo.

I possess strong communication and interpersonal skills, which are essential for the AM Server role. I would share examples of my multitasking abilities and how I thrive in fast-paced environments while maintaining a positive attitude.

Absolutely! I would summarize a situation where I managed multiple tables, taking orders and serving food simultaneously while maintaining guest satisfaction. This demonstrates my efficiency and ability to prioritize tasks effectively.

Yes, I thrive in team-oriented settings! Collaboration is key in hospitality, and I enjoy supporting my teammates while ensuring our guests receive the best service possible.

I believe that being familiar with the menu is crucial as an AM Server. I would mention specific dishes, ingredients, and highlight any signature items, showing my enthusiasm for recommending dishes to guests.

I would address the situation by calmly listening to the guest's complaint and expressing empathy. I would then offer to either replace the dish or provide an alternative solution, showcasing my commitment to guest satisfaction.