Sales Associate

As a Sales Associate at Sika in Los Angeles, you'll focus on driving sales through engaging with architectural and construction engineering firms, identifying potential projects that can benefit from Sika’s waterproofing products. Your responsibilities include following up on leads, building trust with contractors, and providing essential technical support to ensure the proper use of our products. You'll also play a role in marketing efforts and consider market trends to succeed in this pivotal role.

To become a Sales Associate at Sika, candidates should ideally hold a Bachelor's degree in Business, Marketing, or a related field. It's essential to have a genuine desire to grow within the construction and building materials industry. Strong relationship-building skills with distributors, contractors, and architects will be key, alongside the ability to work both independently and cohesively within a team.

Sika offers an attractive benefits package for its Sales Associate position, including a generous 401k match, bonuses, and comprehensive medical, dental, and vision benefits. Additional perks such as paid parental leave, wellness reimbursements, education assistance, and an environment that prioritizes employee well-being and professional development enhance the overall work experience.

At Sika, professional development is at the core of our culture. As a Sales Associate, you’ll have access to various training opportunities, including possible temporary relocations for further training. We empower our employees to discuss their career aspirations and support them in shaping their professional paths through ongoing learning initiatives.

While prior experience in waterproofing can be advantageous, it is not strictly necessary for the Sales Associate role at Sika. We value a candidate's willingness to learn about our innovative products and their passion for the construction industry. What’s most important is your ability to build relationships and provide excellent customer service.

When answering this question, consider highlighting specific examples where you built strong relationships with clients, overcame challenges, and achieved sales targets. Discuss your approach to understanding customer needs and how you tailored your sales strategy to foster long-term partnerships.

Demonstrate your proactive approach to learning by mentioning any industry publications, webinars, or networking events you attend. Explain how you also take the initiative to research competitive products and align them with Sika's offerings, ensuring you are well-prepared to answer client inquiries.

When responding, share a concrete example of a sales strategy that yielded results. Explain the thought process behind it, the steps you took to execute it, and the metrics used to measure its success. Be sure to connect this experience to how you could apply similar strategies at Sika.

Discuss how you approach objections as opportunities to understand the client's concerns better. Provide an example of a specific situation where you successfully addressed an objection, turned it into a discussion point, and ultimately closed the sale by reinforcing the value of the product.

Outline a variety of methods you use for effective lead generation, such as leveraging social media, networking at industry events, and following up on referrals. Share an experience where your lead-generation efforts directly contributed to achieving sales objectives.

Define excellent customer service as not only meeting but exceeding client expectations. Discuss the importance of communication, responsiveness, and follow-through in building a reliable service-oriented relationship. Provide an example of how you ensured customer satisfaction in a previous role.

Provide insights into your personal motivations, whether that be hitting sales targets, helping clients solve problems, or the thrill of closing a deal. Relate your motivation back to how it drives your actions and leads to positive outcomes for both you and the company.

When discussing a challenge, be specific about the situation you faced, the actions you took to address it, and the positive outcome that followed. This shows your problem-solving skills and resilience in the face of adversity.

Explain your methods for prioritizing tasks, such as using to-do lists, setting deadlines, and employing project management tools. Offer an example where your time management skills led to efficiently meeting deadlines and achieving sales goals.

Highlight qualities such as strong interpersonal skills, resilience, attention to detail, and a passion for customer satisfaction. Provide examples of how these qualities are essential in driving success as a Sales Associate at Sika.