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Sr. Director of Mid Market

The Senior Director of Mid Market is a key leadership role responsible for driving the growth and success of the mid-market segment within the organization. This individual will oversee the development and execution of sales strategies, build relationships with key clients, and manage a high-performing team dedicated to serving mid-market clients. The Sr. Director will work closely with cross-functional teams, including marketing, product, and customer success, to ensure that the mid-market business is well-positioned for sustainable growth.

Key Responsibilities:

  • Leadership & Team Management: Lead and inspire a team of sales and account managers, providing guidance, coaching, and support to drive performance and achieve business objectives.
  • Pipeline Management: metric driven approach to pipeline management, with tactical and strategic support for team for managing outbound and inbound pipeline acceleration and optimization
  • Strategy Development: Develop and implement effective sales strategies and go-to-market plans targeting mid-market clients, ensuring alignment with company goals.
  • Client Relationship Management: Cultivate strong relationships with key mid-market clients, ensuring their needs are met while delivering value through products and services.
  • Revenue Growth: Drive revenue generation and market share expansion within the mid-market segment by identifying new opportunities, negotiating contracts, and maximizing existing client relationships.
  • Collaboration with Cross-Functional Teams: Partner with marketing, product, and customer success teams to create tailored solutions for mid-market clients, ensuring their success and long-term satisfaction.
  • Market Insights & Reporting: Analyze market trends and competitor activity to inform business decisions and strategy adjustments. Provide regular performance reports to senior leadership.
  • Process Optimization: Continuously improve sales processes, tools, and methodologies to increase efficiency and effectiveness within the mid-market team.

  • Proven experience in sales leadership, particularly within the mid-market or similar B2B sales environments with demonstrable metric-driven focus.
  • Strong track record of driving revenue growth, managing client relationships, and leading teams to success.
  • In-depth understanding of the mid-market customer landscape and the ability to tailor sales strategies accordingly.
  • Exceptional communication, negotiation, and presentation skills.
  • Ability to think strategically while also managing day-to-day operations and team dynamics.
  • Experience in working collaboratively with other departments to align business goals and customer needs.
  • Bachelor's degree in Business, Marketing, or a related field (Master’s preferred).
  • 10+ years of experience in sales leadership or a similar role, with a focus on mid-market sales.

 

  • STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 
  • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
  • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
  • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
  • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
  • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. 
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The salary range is between $150,000.00 - $230,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. Commissions for this position are estimated to be $140,000.00 per year annually and are based on performance. 

If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!

This role will be accepting applications until April 14th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

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What You Should Know About Sr. Director of Mid Market, Sinch

Are you ready to take on a pivotal role in shaping the future of a thriving tech company? As the Senior Director of Mid Market, you’ll be the driving force behind our growth in the mid-market segment. This isn't just a job; it's an exciting opportunity to lead a motivated team that’s passionate about delivering exceptional service to our clients. You’ll work closely with our talented sales and account managers, providing inspiration and guidance to ensure we exceed our business objectives. Your strategic mindset will help in developing and executing tailored sales strategies that align with our company’s goals. Not only will you manage relationships with key mid-market clients, but you'll also collaborate with cross-functional teams to personalize solutions that drive success and satisfaction. Your insights into market trends and performance reporting will play a crucial role in informing our business strategies. With a focus on revenue growth and optimization of sales processes, we’re looking for someone who’s not just a leader but also a thinker, capable of balancing high-level planning with day-to-day operations. If you have over 10 years of experience in sales leadership within mid-market environments, coupled with a metric-driven approach, we want you on our team. Come join us where competitive compensation, comprehensive benefits, and a flexible work arrangement await you. If you’re looking for a fulfilling career with the chance to make an impact, apply today! The position will remain open for applications until April 14th, 2025.

Frequently Asked Questions (FAQs) for Sr. Director of Mid Market Role at Sinch
What are the key responsibilities of the Sr. Director of Mid Market at your company?

The Sr. Director of Mid Market at our company is responsible for leading a high-performing team focused on sales strategies and client relationships. Key responsibilities include team management, pipeline management, strategy development, client relationship management, revenue growth, collaboration with cross-functional teams, market insights, reporting, and process optimization.

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What qualifications are necessary to apply for the Sr. Director of Mid Market position?

To qualify for the Sr. Director of Mid Market role, candidates should possess a Bachelor’s degree in Business, Marketing, or a related field, ideally with a Master’s degree. Additionally, candidates should have at least 10 years of experience in sales leadership, preferably within the mid-market segment, along with excellent communication and negotiation skills.

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How does the Sr. Director of Mid Market contribute to revenue growth?

The Sr. Director of Mid Market drives revenue growth by identifying new opportunities, developing robust relationships with key clients, negotiating contracts, and maximizing existing partnerships, all while managing a strategic approach to reaching business goals.

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What are the expected outcomes for the Sr. Director of Mid Market in the first year?

In the first year, the expected outcomes for the Sr. Director of Mid Market include the successful development and execution of sales strategies, growth in revenue and market share, improved client satisfaction, and enhanced processes for sales management tailored specifically for mid-market clients.

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What benefits does the company offer for the Sr. Director of Mid Market position?

The benefits for the Sr. Director of Mid Market role include comprehensive medical, dental, and vision plans, flexible remote work options, a generous paid time off program, paid parental leave, and support for volunteering, among other perks to ensure work-life balance and employee wellness.

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Common Interview Questions for Sr. Director of Mid Market
Can you explain your experience with pipeline management as a Sr. Director of Mid Market?

In your response, emphasize your ability to manage both inbound and outbound sales pipelines effectively. Highlight any metrics you used to measure success and improvements you made to optimize processes, demonstrating a results-driven mindset.

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How do you approach developing sales strategies tailored for mid-market clients?

When discussing your strategies, focus on research, understanding client needs, and alignment with company goals. Illustrate how you leverage data for informed decision-making to create impactful, targeted strategies.

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What methods do you use to build strong client relationships?

In your answer, share how you prioritize communication, regular check-ins, and providing tailored solutions that align with client challenges. Offer examples of lasting relationships you built and how they benefited the business.

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How do you ensure your team is motivated and productive?

Describe your leadership style, how you set clear goals, provide recognition, and create an environment that encourages professional development. Share specific techniques you use to inspire and engage team members.

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What experience do you have with cross-functional collaboration in a sales context?

Discuss your approaches to partnering with various departments like marketing and product, ensuring alignment on business goals. Provide examples of successful collaborative projects and their outcomes.

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How do you stay informed about market trends relevant to the mid-market segment?

Emphasize your proactive approach to market research, networking within industry groups, and utilizing data analytics to analyze trends. Explain how this knowledge assists in refining strategies and offerings.

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What key performance indicators do you focus on to measure success in this role?

Detail the specific KPIs you consider essential, such as revenue growth, client satisfaction scores, and pipeline velocity. Explain how you track these indicators to gauge the effectiveness of sales strategies.

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Describe a particularly challenging situation you've faced in sales leadership and how you handled it.

Provide a compelling story about a challenge, focusing on your thought process and the strategies you employed to mitigate the situation successfully, reinforcing your problem-solving abilities.

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Why do you believe you are the right fit for the Sr. Director of Mid Market position?

Articulate your unique blend of experience, skills, and passion for mid-market sales. Highlight what specifically draws you to this role and how your vision aligns with the company's objectives.

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How do you prioritize tasks and manage day-to-day operations while maintaining strategic oversight?

Explain your organizational skills, such as setting priorities based on urgency and importance, and utilizing tools or frameworks to balance daily operations with long-term strategic planning.

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