Senior Product Manager - Services

As a Senior Product Manager - Services at Skylo, your primary responsibilities will include defining and prioritizing the product roadmap, engaging with diverse customers like MNVOs, MNOs, and OEMs to understand their needs, and collaborating cross-functionally with engineering and marketing to launch new services. You'll play a key role in analyzing market trends to stay ahead and ensuring customer needs remain central in the product development process.

To qualify for the Senior Product Manager - Services role at Skylo, candidates should have at least 8 years of product management experience, ideally within terrestrial and non-terrestrial technologies. Strong technical acumen, excellent communication skills, and the ability to work with diverse customer segments are essential. A Bachelor's degree in a technical field is preferred, along with experience in agile development methodologies.

The Senior Product Manager - Services contributes to Skylo's growth by defining innovative service offerings that leverage unique network capabilities. By closely interacting with customers and analyzing market trends, you will ensure that our services meet evolving needs, driving customer adoption and ultimately enhancing Skylo's market presence and direction.

The working environment for the Senior Product Manager - Services at Skylo is dynamic and collaborative. The role is based in Mountain View, where you will work onsite three days a week. Skylo promotes an inclusive culture and offers flexibility, enabling you to thrive in a fast-paced startup atmosphere while contributing to groundbreaking satellite technology.

At Skylo, a Senior Product Manager - Services can expect a competitive compensation package that includes stock options, comprehensive medical benefits, wellness allowances, and a generous time-off policy. Moreover, you'll have the unique opportunity to work with a talented global team on pioneering satellite network technologies.

When discussing your experience, focus on specific projects where you defined and launched products, particularly in telecommunications or IoT. Highlight your ability to gather customer insights and turn them into actionable strategies, which is critical for the Senior Product Manager - Services role at Skylo.

Explain your methodology for prioritizing tasks, such as using data-driven insights to evaluate customer needs against business goals. Discuss your experience with tools or frameworks like MoSCoW or RICE to help guide your decisions—important for the Senior Product Manager - Services role at Skylo.

Share your approach to stakeholder engagement, such as hosting regular feedback sessions, utilizing surveys, or direct consultations. Emphasize how you incorporate their insights into product development, relevant for engaging diverse customers at Skylo.

Discuss your methods for researching industry trends, such as following relevant publications, attending conferences, and participating in professional networks. This knowledge is vital for the Senior Product Manager - Services role at Skylo to ensure your products remain competitive.

Illustrate a situation where you analyzed user data to identify a product flaw or opportunity for improvement and describe the adjustments you implemented. This will demonstrate your hands-on experience with data-driven decision-making, which is essential for the Senior Product Manager - Services at Skylo.

Emphasize your belief in open communication and collaboration. Explain how you work with engineering, marketing, and sales teams to align product vision and execution—key competencies for the Senior Product Manager - Services role at Skylo.

Walk through your process for creating a go-to-market strategy, including market research, defining customer segments, and outlining channels for distribution. This comprehensive view is critical for the Senior Product Manager - Services role at Skylo.

Discuss how you set specific key performance indicators (KPIs) to measure product success, including customer adoption rates and revenue generation. This will help demonstrate your analytical mindset, crucial for Skylo's Senior Product Manager - Services.

Explain the importance of integrating customer feedback into your product development cycles to better align with user needs. Share how you’ve implemented feedback in previous roles, which is essential for the Senior Product Manager - Services role at Skylo.

Share your strategies for finding a middle ground between meeting technical challenges and addressing customer needs, showing your ability to translate complex technical details into user-friendly language—important for the Senior Product Manager - Services position at Skylo.