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Experienced Automotive Technician - Mercedes-Benz of McKinney

Company Description

Mercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

  • $24 to $40 per flat rate hour

**Ask about our Tenure Bonus program that begins at 6 months from hire date.  Bonus pay up to $3.50 per flat rate hour!!!

Job Description

Our associates are happy to work here because:

  • Available $0 Health plan premiums for Technicians based on tenure.
  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company, and offer a career path from entry level to top level.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k with matching, and PTO.
  • Paid time off and Paid Training.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.
  • Annual longevity bonus starting at 6 months
  • Built in toolboxes in state-of-the-art shop
  • Continuous training to assist in maintaining certification statuses
  • All special tools provided

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Qualifications

 

The Experienced Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

·       Receive repair orders from dispatcher and take to stall area.

·       Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

·       Diagnose cause of any malfunction and perform repair.

·       Communicate with parts department to obtain needed parts.

·       Save and tag parts if the job is under warranty or if requested by the customer.

·       Examine the vehicle to determine if additional safety or service work is required.

·       Notify service advisor immediately if additional work outlined is not needed or required.

·       Notify service advisor immediately if repairs cannot be completed within the time promised.

·       Document work performed.

·       Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

·       Supervise work of any apprentice technicians as assigned.

·       Attend factory-sponsored training classes.

·       Keep abreast of factory technical bulletins.

·       Ensure that customers’ cars are kept clean.

·       Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

·       Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications

·       High CSI is a must.

·       ASE/Manufacturing training (2-6 Years of Technician Experience, MB Brand Preferred)

·       High school diploma or the equivalent.

·       Valid driver’s license and a good driving record.

·       Manual dexterity.

·       Good Judgment.

·       All applicants must be authorized to work in the USA.

·       All applicants must perform duties and responsibilities in a safe manner.

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Additional Information

It's time to make the most important move of your career.  From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$66560 / YEARLY (est.)
min
max
$49920K
$83200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Experienced Automotive Technician - Mercedes-Benz of McKinney, Sonic Automotive

If you're an Experienced Automotive Technician looking for your next big opportunity, Mercedes-Benz of McKinney is the place for you! Nestled at 2080 N Central Expy in McKinney, TX, we pride ourselves on being one of the fastest-growing automotive brands. Our goal isn’t just to service vehicles; we’re dedicated to treating our guests with integrity and respect while promoting a vibrant work environment for our staff. You'll earn a competitive hourly rate between $24 and $40, and our Tenure Bonus program adds even more to your earnings after just six months on board! Here, we emphasize teamwork, continuous training, and internal advancement, which sets us apart as we boast the lowest turnover in the industry. Your tasks will involve performing vehicle repairs and maintenance as per dealership standards while overseeing apprentice technicians. You'll also have access to a plethora of fantastic benefits such as a $0 health plan premium based on tenure, medical, dental, and vision coverage, a 401k plan with matching, and paid training. Our state-of-the-art shop comes equipped with built-in toolboxes and all the special tools you may need, so you can focus on what you do best. Whether it’s contributing to a collaborative team atmosphere or honing your skills through award-winning training programs, joining our team means embarking on a rewarding career path. Come and experience the difference with us—where your growth is just as important as our success!

Frequently Asked Questions (FAQs) for Experienced Automotive Technician - Mercedes-Benz of McKinney Role at Sonic Automotive
What are the key responsibilities of an Experienced Automotive Technician at Mercedes-Benz of McKinney?

As an Experienced Automotive Technician at Mercedes-Benz of McKinney, your primary responsibilities include performing vehicle repairs and maintenance in line with factory and dealership standards, diagnosing issues in malfunctioning vehicles, and supervising apprentice technicians. You will also be responsible for maintaining meticulous documentation of the work performed and ensuring the cleanliness of both customer vehicles and the shop environment.

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What qualifications are required for the Experienced Automotive Technician position at Mercedes-Benz of McKinney?

To qualify for the Experienced Automotive Technician role at Mercedes-Benz of McKinney, candidates must possess ASE/Manufacturing training and have 2-6 years of technician experience, preferably with the Mercedes-Benz brand. A high school diploma or equivalent is required, and candidates must have a valid driver's license with a good driving record. Manual dexterity, good judgment, and a commitment to safety practices are also essential.

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How does Mercedes-Benz of McKinney support career development for Automotive Technicians?

Mercedes-Benz of McKinney is committed to fostering career growth for Automotive Technicians through award-winning training programs that have earned industry accolades. Technicians have access to continuous training classes, allowing them to stay updated with the latest factory technical bulletins and skills necessary for advancement. We also promote from within and have numerous internal advancement opportunities, making this an ideal place for career progression.

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What benefits do Experienced Automotive Technicians receive at Mercedes-Benz of McKinney?

Experienced Automotive Technicians at Mercedes-Benz of McKinney enjoy a wide array of competitive benefits that include a $0 health plan premium based on tenure, comprehensive medical, dental, and vision coverage, a 401k plan with employer matching, paid time off, and training. Additionally, there are special benefits related to purchasing or leasing vehicles and a chance to earn a longevity bonus after six months of service.

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Is there a Tenure Bonus program for Automotive Technicians at Mercedes-Benz of McKinney?

Yes, Mercedes-Benz of McKinney offers a Tenure Bonus program for Automotive Technicians, which begins six months after hire. This program allows technicians to earn additional bonus pay of up to $3.50 per flat-rate hour based on their tenure, making it an attractive incentive for employees to grow with the company.

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Common Interview Questions for Experienced Automotive Technician - Mercedes-Benz of McKinney
Can you describe your experience with vehicle repair and maintenance?

When answering this question, provide specific examples of the types of vehicles you’ve worked with, any specialties you may have, and the range of repairs you've performed. Highlight your familiarity with factory standards and your troubleshooting processes.

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How do you stay updated with industry changes and technical advancements?

Discuss the methods you use to inform yourself about new technologies, such as attending training seminars, reading industry publications, or participating in professional groups. Mention any relevant certifications that you maintain to showcase your proactive approach.

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What safety procedures do you follow in the shop?

Highlight your commitment to safety by outlining specific procedures you follow, such as proper use of personal protective equipment, adherence to safe tool handling practices, and the importance of keeping your workspace organized and clean to prevent accidents.

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How do you prioritize tasks when faced with numerous repair orders?

Explain your approach to prioritizing tasks based on urgency, customer needs, and deadlines. Mention any tools or software you use for managing workflow, demonstrating your organizational skills.

Join Rise to see the full answer
Can you give an example of a difficult diagnostic problem you encountered?

Share a particular instance where you successfully diagnosed a complex issue. Detail the steps you took to identify the problem and how you resolved it. This showcases your problem-solving skills and technical knowledge.

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What role do you believe teamwork plays in the repair process?

Talk about the importance of collaboration in the workplace, especially in terms of knowledge sharing and supporting apprentice technicians. Emphasize that effective communication ensures high-quality service and customer satisfaction.

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How do you handle customer complaints or when additional repairs are needed?

Describe your approach to communication, which might include being transparent with customers about necessary repairs while ensuring they understand the value of the additional costs. Highlight your ability to remain calm and professional during difficult interactions.

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What tools and equipment are you most comfortable using?

Discuss the variety of tools you have experience with, including any specific brands or types of equipment that are standard in the industry. Mention how you ensure those tools are correctly maintained and always readily available.

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How do you document your work effectively?

Explain the methods you use to keep accurate records of the work completed, including logging details on repair orders and following dealership procedures for documentation. Emphasize that thorough documentation is essential for customer trust and warranty compliance.

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Why do you want to work at Mercedes-Benz of McKinney?

Express your enthusiasm for working with a brand known for quality and innovation. Mention how the values and culture at Mercedes-Benz of McKinney align with your career goals, particularly in terms of professional development and customer service.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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March 21, 2025

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