Salesperson - Philpott Ford

As a Salesperson at Philpott Ford, your primary responsibilities will include generating and managing appointments from various channels, assessing customer needs, conducting product demonstrations, and guiding customers through the sales process. Your role will be crucial in ensuring a memorable buying experience, which is key to building long-lasting customer relationships.

To become a Salesperson at Philpott Ford, you must have sales experience in a commission or quota-driven environment, effective communication, and interpersonal skills. A High School Diploma or equivalent is also necessary. Additionally, you should possess a valid driver's license and undergo pre-employment testing.

Philpott Ford is committed to your professional growth. As a Salesperson, you'll have continuous training opportunities to enhance your sales techniques and product knowledge, ensuring you stay ahead in the automotive market and capable of providing excellent customer service.

Salespeople at Philpott Ford have the potential to earn between $5,000 and $10,000+ monthly based on performance and achievement of sales quotas. This competitive compensation structure incentivizes hard work and excellence in sales.

Salespeople at Philpott Ford enjoy a range of benefits including medical, dental, and vision insurance, a 401k plan with company match, paid time off, and employee discounts on vehicle purchases and leases. Additionally, you'll enjoy Sundays off, along with Thanksgiving and Christmas Day holidays.

A great way to handle objections is by listening actively to the customer's concerns, empathizing with their point of view, and providing tailored solutions that demonstrate how your vehicles meet their needs.

When discussing a successful sale, focus on the steps you took, such as building rapport, understanding the customer's needs, and showcasing specific vehicle features that led to the sale. Use metrics like numbers or customer feedback to strengthen your answer.

Meeting sales quotas requires a proactive approach. I utilize CRM tools to track leads and follow up diligently, engage in marketing campaigns to generate new leads, and continuously update my knowledge of the inventory to provide informed choices to customers.

Staying motivated in a commission-based role involves setting personal goals, celebrating small wins, and maintaining a positive mindset. I also find that collaboration with team members and sharing best practices keeps the sales environment energetic and motivating.

Product knowledge is essential in automotive sales, as it empowers you to confidently address customer inquiries, demonstrate features enthusiastically, and build trust. Customers expect salespersons to be knowledgeable, so continuous learning is key.

I prioritize leads based on potential, using existing CRM data to assess which customers have shown the most interest and require immediate follow-up. This way, I ensure that high-potential leads receive the attention they need.

Effective closing techniques include recognizing buying signals, asking direct questions related to the sale, and reinforcing the benefits of the vehicle that align with the customer's needs. It's crucial to gauge the customer's readiness to make a decision.

Handling a dissatisfied customer involves empathetic listening, acknowledging their feelings, and working toward a resolution that satisfies them while aligning with dealership policies. Communication is key to turning their negative experience into a positive one.

I approach lead generation by leveraging internet inquiries, referrals, and actively participating in community engagement activities. Networking and utilizing social media platforms also play a crucial role in expanding my reach and connecting with potential buyers.

I am drawn to Philpott Ford due to its strong reputation within the Sonic Automotive family and commitment to employee development. I admire the collaborative culture here and believe I can contribute to the team's success while growing my skills and career.