Therapy Technician - Times Square

As a Therapy Technician at Spear Physical and Occupational Therapy, you will play an essential role in patient care. Your primary responsibilities include preparing treatment areas, gathering equipment, and assisting with therapy procedures under the supervision of a licensed Physical or Occupational Therapist. You'll also be vital in maintaining a supportive and high-energy environment that prioritizes patient experience and clinical excellence.

To qualify for the Therapy Technician position at Spear Physical and Occupational Therapy, you should possess previous customer service experience and have strong communication skills. Attention to detail and the ability to multitask are critical. While not mandatory, having athletic experience can be beneficial. More importantly, a desire for growth and clinical excellence will help you thrive in our community-focused environment.

Spear Physical and Occupational Therapy is committed to the growth of its employees, including Therapy Technicians. We offer mentorship programs, an award-winning Future Leaders Program, and numerous benefits. From comprehensive medical plans to generous paid time off, we provide a robust framework that allows you to develop your skills and advance your career while enjoying a healthy work-life balance.

The work environment for a Therapy Technician at Spear's Times Square clinic is dynamic and collaborative. We emphasize teamwork and communication, fostering a positive atmosphere where both patients and employees feel supported. You will enjoy healthy interactions with colleagues, participate in community events, and have the opportunity to celebrate successes together while focusing on delivering the best patient care.

Spear Physical and Occupational Therapy offers a competitive hourly wage of $16.50 for the Therapy Technician position. In addition to this base compensation, you'll enjoy various benefits, including healthcare options, a 401(k) with matching contributions, and numerous employee perks that enhance your overall compensation package.

When answering this question, focus on your passion for helping others and interest in physical therapy. You can mention Spear’s reputation for clinical excellence and community involvement, showing that you align with their mission to support patient confidence and recovery.

Share specific examples of past customer service roles, emphasizing your communication skills, problem-solving abilities, and how you've successfully interacted with diverse clientele. Relate this back to the importance of maintaining a 5-star experience for Spear’s patients.

Describe your organizational skills and ability to multitask effectively. You could explain how you assess immediate needs, communicate with team members to streamline processes, and ensure that patient care is never compromised, thus embodying Spear’s community spirit.

Highlight qualities such as empathy, strong communication, teamwork, and a proactive attitude. Emphasize how these traits align with Spear’s values and how they help in creating a supportive environment for both patients and fellow staff members.

Discuss your openness to constructive criticism and willingness to learn and improve. Emphasize that you view feedback as an opportunity for professional growth and as a way to enhance the patient care experience at Spear.

Provide an example demonstrating your collaborative spirit. Discuss your specific contributions and how working together allowed you to enhance team efficiency and patient outcomes, which aligns with Spear's approach to teamwork.

Explain how you stay attentive to patients' needs, maintain a friendly demeanor, and seek feedback to continuously improve their experience. Relate this back to the values of empathy and service that Spear upholds.

Discuss your time management strategies, such as creating to-do lists, using tools for tracking tasks, and prioritizing effectively. Relate this to how you ensure that each patient receives the best care, which is crucial in a fast-paced environment like Spear.

Demonstrate your conflict resolution skills by detailing steps you would take to listen actively, empathize, and work towards a solution. Highlight the importance of clear communication and patient advocacy as integral to improving their overall experience at Spear.

Share your passion for helping individuals regain their mobility and confidence, relating personal stories or experiences that inspired this passion. Connecting this back to Spear’s mission will illustrate your commitment to being part of their community-focused vision.