Account Executive (New York)

As an Account Executive at StackAdapt, your primary responsibilities include identifying, pitching, and closing platform sales deals with local agencies and brands. You'll manage existing client relations, seek account growth opportunities, and collaborate closely with Account Managers to devise innovative campaign strategies that cater to your clients' needs. This role also involves delivering outstanding customer service and ensuring client satisfaction, renewal, and identifying potential areas for further opportunity.

To thrive in the Account Executive role at StackAdapt, candidates should possess digital advertising sales experience, ideally with a focus on programmatic advertising. Familiarity with CRM tools to build and maintain a robust sales pipeline is essential, along with the ability to create impactful client pitch decks based on thorough research. A proven track record of success in meeting quotas as well as strong communication skills for conveying technical concepts are key attributes we seek.

StackAdapt provides a competitive salary and commission structure, along with benefits including 401K matching, paid time off (3 weeks vacation, 3 personal care days, a Culture & Belief day, and your birthday off). From day one, employees have access to comprehensive health benefits and mental health care resources, as well as reimbursement for work-from-home expenses and opportunities for personal development through conferences and courses.

Yes, as an Account Executive at StackAdapt, occasional travel may be required to meet with clients within your region. This in-person interaction can be great for building stronger relationships and understanding your clients’ business needs more intimately.

At StackAdapt, the culture is supportive, friendly, and inclusive, founded on principles of collaboration and creativity. As part of our diverse team, you'll find yourself in an environment where your voice matters, and contributions are valued. We host social and team events that strengthen bonds among colleagues, ensuring that everyone feels welcomed and empowered.

When answering this question, frame your approach around identifying specific pain points and business objectives of the client. Discuss your strategy for research, building relationships, and how you utilize insights to craft compelling pitches that address their needs, showcasing any previous examples of success.

Use the STAR method (Situation, Task, Action, Result) to explain a situation where you navigated a tricky client relationship, focusing on your thought process and strategies in rebuilding trust and ensuring client satisfaction. Highlight the positive outcome and what you learned from the experience.

Be specific about CRM tools (like Salesforce or HubSpot) you have experience with. Describe how you leverage these tools to manage relationships, track sales progress, and ensure client follow-ups. Share any relevant data metrics you monitored to improve your sales strategy.

Discuss your understanding of the client’s business model, how you tailor your pitch to address their unique challenges, and the importance of building rapport. Mention tactics like creating urgency or addressing objections preemptively, providing real-life examples to illustrate your effectiveness.

Emphasize your proactive approach by mentioning resources you access regularly, such as industry publications, webinars, and professional networks. Discuss any relevant certifications or courses you’ve completed to reinforce your commitment to staying informed about digital advertising innovations.

Explain your approach to actively listen to the client’s concerns, assess the situation by reviewing campaign metrics, and propose actionable solutions. Highlight your focus on maintaining transparency and rebuilding trust through open communication and a willingness to adjust strategies for future success.

To answer this question, align your experiences and skills with StackAdapt’s values and goals. Talk about your experience in digital advertising, your enthusiasm for helping clients achieve success, and your compatibility with the company’s encouraging culture, substantiating your claims with solid examples.

Share a concise story using the STAR method to highlight your preparation, research, client targeting, and the eventual success of the pitch. Focus on how the solutions you provided aligned with the client's needs and led to a successful outcome.

Describe a method for organizing your workload, such as using an ongoing prioritization matrix or CRM for task management. Discuss how you identify high-potential clients and areas requiring immediate attention, emphasizing your time-management skills and strategic thinking.

Speak about your aspiration to develop your skills in sales and deepen your expertise in digital advertising. Share your intent to contribute to StackAdapt's growth and your ambition for future advancement within the company, highlighting your desire to take on larger accounts or leadership roles over time.