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Seasonal Brand Rep - Summit Mall

Who Are We?

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview: Brand Representative (Sales Associate)


Reporting to the Store Leadership, the Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals.

What We Offer

  • Competitive base pay 

  • Generous associate discount

  • 401k with company match

  • Advancement opportunities

People

  • Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards

  • Acknowledges, interacts and builds relationships with guests; creates guest loyalty

  • Consistently receives positive, unsolicited guest feedback

  • Communicates effectively with store management and guests

  • Treats others fairly, with respect, and values differences; does not pass judgment on potential guests

  • Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates

Process

  • Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus

  • Is able to locate merchandise effectively and maintain organization

  • Is able to perform register transactions quickly and efficiently

  • Is able to process transactions accurately, as well as handle cash and provide change without error

  • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets

  • Maintains a safe work environment and reports any potential hazards to leadership

  • Participates and assists in the preparation for the stores’ inventory

  • Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

  • Assists in the construction of merchandising and window displays

  • Maintains a clean and presentable store environment

  • Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications

  • Brand Representatives (Sales Associates) must be at least 18 years of age

  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

*Must be available to work nights & weekends*

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For® 2023

  • #4 in Fortune Best Workplaces in Retail™ 2022

  • #93 in Best Workplaces for Millennials™ 2023

  • #34 in Fortune Best Workplaces for Women™ 2022

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Seasonal Brand Rep - Summit Mall, Stand Out For Good, Inc.

Are you ready to make a difference while representing a brand that truly stands for good? Altar’d State is looking for a Seasonal Brand Representative at our Summit Mall location in Akron, Ohio! If you are passionate about fashion and have a flair for excellent customer service, we want you on our team. As a Brand Representative, you'll play a crucial role in creating a warm and inviting atmosphere that our guests cherish. Your main responsibility will be to drive sales while building lasting relationships with our customers. Through your ability to understand their needs and share product knowledge, you will help enhance their shopping experience. But that's not all! You will also help maintain our beautiful store environment, ensuring that it remains a 'sanctuary' for women looking to express themselves. We offer competitive pay and benefits, including a generous associate discount and a 401k with a company match! We value our team and prioritize a culture of respect, diversity, and personal growth. Join us, and you'll be part of a mission-driven company committed to giving back to communities through initiatives like Mission Mondays and partnerships that build schools for those in need. So, if you’re energetic, customer-focused, and ready to contribute your skills to a fantastic retail team, consider applying for the Seasonal Brand Representative role at Altar’d State today. Let’s stand out together for good!

Frequently Asked Questions (FAQs) for Seasonal Brand Rep - Summit Mall Role at Stand Out For Good, Inc.
What responsibilities come with the Seasonal Brand Rep position at Altar’d State?

As a Seasonal Brand Representative at Altar’d State, your main responsibilities will involve driving revenue and providing exceptional guest services. You’ll achieve individual sales goals, build relationships with guests, maintain the store environment, and assist with visual merchandising. You will also handle transactions efficiently and adhere to loss prevention practices while creating a welcoming experience for all customers.

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What qualifications do I need to become a Seasonal Brand Rep at Altar’d State?

To qualify for the Seasonal Brand Representative position at Altar’d State, you must be at least 18 years old and have the physical ability to perform tasks such as standing for extended periods and lifting up to 30 pounds. Additionally, availability for nights and weekends is typically required to meet the needs of the business.

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What benefits does Altar’d State offer to Seasonal Brand Representatives?

Altar’d State offers a competitive base pay alongside generous associate discounts and a 401k with company match for Seasonal Brand Representatives. Moreover, you will have opportunities for advancement within the company while being part of a team that genuinely values diversity and employee well-being.

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How can I excel as a Seasonal Brand Rep at Altar’d State?

To excel as a Seasonal Brand Representative at Altar’d State, focus on providing exceptional guest service by anticipated guests' needs and communicating effectively. Building relationships with customers and maintaining a clean store environment are also vital aspects that can enhance your contribution to the team's success.

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Is Altar’d State an equal opportunity employer for the Seasonal Brand Rep role?

Yes, Altar’d State is proud to be an equal opportunity employer. All employment decisions for the Seasonal Brand Representative role are made based on qualifications, merit, and business needs, ensuring a diverse and inclusive work environment.

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Common Interview Questions for Seasonal Brand Rep - Summit Mall
How would you describe your customer service philosophy as a Seasonal Brand Rep?

In responding to this question, highlight your commitment to creating memorable experiences for customers. Discuss how you prioritize understanding guests' needs while building trust and loyalty through attentive service, aligning with Altar’d State's values.

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What strategies do you use to meet sales goals in a retail environment?

To answer this, share specific strategies such as product knowledge, upselling techniques, and relationship building with customers. Emphasize how these strategies will help achieve sales goals while enhancing guest satisfaction.

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How do you handle difficult customers or situations?

When addressing this question, describe your conflict resolution skills, your ability to listen actively, and how you remain calm and professional under pressure. Mention specific examples if possible, and how you ultimately seek a positive outcome.

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Can you share an experience where you went above and beyond for a customer?

For this question, choose a specific example that showcases your dedication to excellent service. Discuss the situation, what actions you took to exceed their expectations, and the impact it had on the customer’s experience.

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What do you know about Altar’d State and its mission?

Research Altar’d State’s mission, values, and community initiatives to respond effectively. This shows your genuine interest in the company and your alignment with their goals, which can impress the interviewers.

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What is your experience with visual merchandising or store presentation?

Discuss any previous experience with merchandising, including specific techniques you used for organizing products and creating appealing displays. Highlight your creativity as it relates to the Seasonal Brand Representative role.

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How do you prioritize tasks in a fast-paced retail environment?

Explain your approach to managing time and responsibilities effectively. You can mention tools or methods you use to ensure customer service is always top priority while juggling other tasks.

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Why do you want to work at Altar’d State as a Seasonal Brand Rep?

Express your passion for fashion and the significance of working for a mission-driven brand like Altar’d State. Share how you resonate with their message of giving back and how you can contribute positively to their team.

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How would you ensure a high level of product knowledge?

Emphasize your proactive approach to learning about the products. Mention any previous experiences where you engaged in training sessions or kept up with product lines that helped you provide informed guidance to customers.

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What qualities make a successful Seasonal Brand Rep at Altar’d State?

In your response, highlight essential qualities such as being friendly, approachable, enthusiastic, and adaptable. Also, mention the importance of teamwork and supporting others in a retail environment.

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TEAM SIZE
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 30, 2025

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