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Full Time Logistics Operations Supervisor

3rd Shift - 1:00am-10:00am/Monday-Friday

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll be responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

  • Ability to accurately calculate and plan and adjust headcount required to meet objectives.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Functional knowledge of coaching drivers through check rides.
  • Ability to adopt our safety procedures quickly and ensure safe work practices.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
  • Ability to demonstrate analytical thinking and problem-solving ability.
  • Basic English language skills (both verbal and written communications).

What’s needed- Basic Qualifications:

  • High school diploma or GED
  • 3+ years of transportation experience
  • Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
  • Ability to pass a DOT physical and drug screen to the extent legally permissible
  • Must obtain a 6-month DOT medical card specific to the role
  • An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
  • Must be at least 21 years of age

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

#htf

#stapleswarehousehiring

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Full Time Logistics Operations Supervisor, Staples, Inc.

At Staples, we're looking for an enthusiastic Full Time Logistics Operations Supervisor to join our team in Manchester, CT. Are you ready to steer a dynamic crew through the exciting challenges of logistics? This 3rd Shift position from 1:00 AM to 10:00 AM, Monday through Friday, is all about keeping the wheels of our supply chain turning smoothly. As a leader in our logistics operations, you'll oversee the timely delivery of customer orders while championing safety and fostering a collaborative team environment. What makes this role vital? You’ll use your creativity to develop strategies that drive performance and ensure operational excellence. Collaborating closely with senior management, your input on productivity, accuracy, and budget management will be invaluable. You'll play a key role in hiring, training, and coaching team members, ensuring everyone adheres to our safety culture. We’re not just about getting products delivered; we’re about creating experiences for our customers, so your communication and teamwork skills will shine here! With your operational savvy and capability to analyze performance metrics, you’ll be crucial in delivering unparalleled support. If you come equipped with transportation experience, a passion for problem-solving, and a willingness to lead by example, we want to hear from you. Join us in delivering excellence at Staples – where your leadership could redefine our logistics game!

Frequently Asked Questions (FAQs) for Full Time Logistics Operations Supervisor Role at Staples, Inc.
What are the key responsibilities of a Full Time Logistics Operations Supervisor at Staples?

As a Full Time Logistics Operations Supervisor at Staples, you will lead the logistics team to ensure efficient and timely delivery of all customer orders. This includes preparing and implementing strategies to achieve daily, weekly, and monthly operational goals, working closely with management to enhance performance through productivity and accuracy. Additionally, you'll be responsible for hiring, training, and coaching associates, promoting safety practices, and utilizing operational reports to meet performance expectations.

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What qualifications do I need to be a Full Time Logistics Operations Supervisor at Staples?

To qualify as a Full Time Logistics Operations Supervisor at Staples, one must have at least a high school diploma or GED, along with a minimum of three years of transportation experience. A valid driver's license and a demonstrated safe driving history are also required, alongside the ability to meet physical demands associated with the role. Candidates must be at least 21 years old and able to pass a DOT physical and drug screen.

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How does Staples ensure safety in its delivery operations for the Logistics Operations Supervisor role?

Safety is a top priority at Staples, especially for the Logistics Operations Supervisor role. You will be responsible for promoting and ensuring compliance with established safety practices across the team. This includes directly coaching associates on safe work techniques and monitoring adherence to safety protocols, all while fostering a culture where safety is valued and prioritized throughout the logistics operation.

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What skills are essential for success as a Full Time Logistics Operations Supervisor at Staples?

Success as a Full Time Logistics Operations Supervisor at Staples hinges on several key skills including strong analytical and problem-solving capabilities, effective communication, and teamwork. Additionally, an understanding of transportation systems, the ability to coach others, and a commitment to fostering an inclusive team culture are crucial for achieving operational objectives and enhancing team performance.

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What benefits does Staples offer to its Full Time Logistics Operations Supervisor employees?

Staples offers a comprehensive benefits package for its Full Time Logistics Operations Supervisor employees, including flexible paid time off of 22 days per year, seven observed paid holidays, and various discount options at both online and retail locations. Employees can also take advantage of a company-matched 401(k) plan, physical and mental health wellness programs, and an inclusive culture that values employee input and development.

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Common Interview Questions for Full Time Logistics Operations Supervisor
What strategies would you implement to improve delivery efficiency as a Full Time Logistics Operations Supervisor?

Discuss methods such as analyzing current performance metrics to identify bottlenecks, employing technology for better route optimization, and leveraging team feedback to implement process enhancements. Emphasize your ability to balance operational excellence while maintaining customer satisfaction.

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How do you prioritize safety in your logistics operations?

Explain your approach to safety training for staff, conducting regular safety audits, and fostering a culture where employees feel comfortable discussing safety concerns. Share examples of how you have improved safety in previous roles.

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Can you describe your experience with hiring and training team members?

Detail your process for identifying suitable candidates, developing effective training programs, and providing ongoing coaching to ensure team success. Highlight any specific metrics of success you’ve achieved through your hiring and training initiatives.

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How would you handle a situation where a delivery team member is consistently missing performance targets?

Discuss your approach to performance reviews, offering constructive feedback, and creating a plan for improvement tailored to the individual's strengths and weaknesses. Emphasize the importance of fostering open communication and a supportive atmosphere.

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How do you approach teamwork and collaboration as a leader?

Illustrate your philosophy on teamwork, emphasizing the significance of inclusivity, active listening, and valuing diverse perspectives. Provide examples of how you have successfully collaborated with staff at various levels.

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What do you know about the daily operations of a logistics environment?

Share your understanding of the day-to-day functions such as order management, inventory control, and distribution logistics. Discuss how these elements work together to achieve operational goals and customer satisfaction.

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How would you assess the performance of your logistics team?

Explain your strategy for utilizing operational reports and performance metrics to evaluate team performance. Discuss how you'd adjust strategies based on the analysis to maintain or improve productivity.

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Describe a time when you successfully managed a logistics project.

Provide a specific example, including the goals you set, the challenges faced, and the outcomes achieved. Highlight your leadership role in driving the project to success.

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How do you stay updated on industry trends and technology in logistics?

Talk about your commitment to professional development through continuing education, reading industry publications, attending relevant conferences, and networking with peers to keep informed on the latest trends and technologies in logistical operations.

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What excites you most about working at Staples as a Full Time Logistics Operations Supervisor?

Share your enthusiasm for Staples' inclusive culture, commitment to customer satisfaction, and focus on innovation in logistics. Mention how these align with your career ambitions and values.

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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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